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GB/T 22154-2008Requirements for the services of international freight forwarders (English PDF)

国际货运代理服务质量要求

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Issued by

General Administration of Quality Supervision, Inspection and Quarantine; Standardization Administration of the PRC

Level / Type

National · Recommended

Issue date

July 2, 2008

Implementation date

December 1, 2008

Scope

GB/T 22154-2008 is the English-translated version of 国际货运代理服务质量要求.

GB/T 22154-2008 is the Chinese standard "Requirements for the services of international freight forwarders". Its scope clause reads: This standard defines the quality requirements of the international freight forwarding services.

This standard applies to the international freight forwarding industry and related industries and businesses, but also as a basis for enterprises to regulate and manage. Its clauses include terms and definitions.

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Document preview — GB/T 22154-2008

National Standard of the People's Republic of China

ICS
03.100.01
Classification
A 01

Issued by: General Administration of Quality Supervision, Inspection and Quarantine; Standardization Administration of the PRC

Contents

  • Preface
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 Service Quality Assurance System
  • 5 services sectors
  • 6 12 Evaluation Services
  • 8 Service Improvement
  • References

1 Scope

This standard defines the quality requirements of the international freight forwarding services.

This standard applies to the international freight forwarding industry and related industries and businesses, but also as a basis for enterprises to regulate and manage.

2 Normative references

The following documents contain provisions which, through reference in this standard and become the standard terms. For dated references, subsequent

Amendments (not including errata content) or revisions do not apply to this standard, however, encourage the parties to the agreement are based on research

Whether the latest versions of these documents. For undated reference documents, the latest versions apply to this standard.

GB/T 22152-2008 international freight forwarding business statistics guidelines

GB/T 22153-2008 International Freight Forwarders General Terms and Conditions

3 Terms and Definitions

The following terms and definitions apply to this standard.

3.1

Legally registered in China and by the industry department for the record (the record companies and business record) engaged in international freight forwarding, logistics, etc.

Business enterprises and their branches. Hereinafter referred to as "corporate" or "freight forwarder."

3.2

International Federation of Freight Forwarders Association (hereinafter referred to as "FIATA") documents developed and recommended for use.

3.3

And enterprises signed contracts to receive services provided by the enterprise, according to the contract and the right to assume the obligations of legal or natural persons, or the combination

With interested legal or natural persons, including, but not limited to the owner of the goods, the shipper, consignor, consignee or his agent.

3.4

Operator or agent of an independent status, to provide customers with the international transport of goods related to integrated logistics services, including but not

Limited Lanhuo, booking (including charter, charter flights, package board, cabin), shipping, loading, for a single, detachable document preparation, warehousing, distribution, transit, container

Box; carriage of goods by sea, land cargo transport, air cargo transport, pipeline transport, river transport of goods and related short-distance transport; international multimodal

Transport, Cargo (including LCL), international railway transport, international express delivery; declaration, inspection, inspection, insurance; freight, fees and payment and settlement; States

International exhibits, personal items and transit cargo transport agents; and packaging, handling, information and consulting services paid to collect remuneration paid services

Economic activity.

3.5

Including freight, service charges, fees and related expenses.

3.6

Needed international multimodal transport, international multimodal transport operation to provide resources and support downstream businesses or other operations as freight forwarders […]

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 19 pages — is available in the English PDF.

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