GB/T 15566.3-2020Public information guidance systems - Setting principles and requirements - Part 3: Railway passenger station (English PDF)

6.1 Passenger guidance system in the station square

6.1.1 Setting range The passenger guidance system in the station square is to guide arriving passengers to go through travel procedures and guide departing passengers to enter the city or transfer to other transportation A public information-oriented system for various activities such as formulas. The scope of its installation includes the station square, station platform and the internal connection of the railway passenger car Areas such as different service locations of railway stations or connecting passages connecting railway passenger stations with other modes of transportation can be appropriately extended to Facilities such as municipal roads or overpasses connected to passenger stations.

6.1.2 Station Square

6.1.2.1 In the vicinity of the public transportation station adjacent to the station square, it is advisable to set up railway passenger station guidance signs for pedestrians, as shown in Figure 1. If the public transportation station is far away from the railway passenger station or needs to pass through the street bridge or underground passage, it is advisable to continuously set up the railway passenger station guide signs. Figure

6.1.3 Station building platform

6.1.3.1 Guidance elements for connecting different functional areas of the station building should be set on the station building platform.

6.1.3.2 The guiding elements on the platform of the station building for pedestrians are mainly guiding signs, and the setting direction of the guiding signs should be perpendicular to the outside of the station building. wall. The setting of guidance information on the station building platform should consider the following aspects.

a) Guiding signs for ticket halls, private rooms and other places should be set on the outside of the entrance;

b) Guiding signs for entrances, waiting rooms, and private rooms should be set on the outside of the ticket hall;

c) Guiding signs for entrances, waiting rooms, ticket halls and other places should be set on the outside of the private room;

d) Guiding signs for the entrance, waiting room, ticket hall, and private room should be set outside the exit;

e) For multi-storey station platforms, guidance signs of stairs, escalators or barrier-free elevators should be provided at appropriate locations.

6.1.3.3 When motor vehicles are allowed to park on the station building platform, road traffic signs targeting motor vehicles shall be set on the station building platform.

6.1.4 Connection channel The following aspects should be considered in the setting of the passenger guidance system in the connecting passage.

a) Provide guidance information for the square in front of the station, and set up a schematic diagram of the station plan and block guidance at an appropriate position in the connecting passage;

b) Provide waiting room and convenient transfer guidance information for passengers who transfer to other trains in the station, and provide information for passengers coming out of the parking lot. Guidance information for ticket offices, entrances, and private rooms;

c) Provide guidance information for outbound passengers to transfer to other modes of transportation, such as coaches, buses, subways, airport buses, and taxis Guiding information such as stations and parking lots;

d) Provide guidance information about the exit of railway passenger station for the pick-up personnel.

Note. The connecting channel refers to the social channel that can connect to the square in front of the station and allow pedestrians to pass through.

6.2 Station building passenger guidance system

6.2.1 Setting range The station building passenger guidance system is a guidance system set up in the station building to facilitate passenger ticket purchase, waiting, ticket checking and other activities. Its setting range Including the entire area from the entrance of the station building with different functions to the passengers in the station building.

6.2.2 General

6.2.2.1 Obvious station name signs shall be set on the front of the station buildings of railway passenger stations.

6.2.2.2 The meeting point location signs should be set up at appropriate locations in the station building. When there are multiple meeting points, the meeting points should be numbered in sequence using Arabic numerals.

6.2.2.3 The outside of the station building entrance shall be provided with position signs indicating the functions of the station building, such as the entrance, waiting room, ticket hall, exit, and line. Private rooms etc. An exit location sign should be set on the exit side of the station building (see Figure 3).

6.2.2.4 The public facilities located on the passenger flow line in the station building, such as elevators, stairs, etc., should be set up with corresponding guide signs if they are not within the sight of the passengers.

6.2.3 Ticket Office

6.2.3.1 Corresponding location signs shall be set at the ticket sales window, refund window, transit visa window, and public security certificate window. When there are multiple tickets When opening a window, the ticket window should be numbered in sequence using Arabic numerals. The ticket window should display information such as window number, window function and working hours.

6.2.3.2 The automatic ticket vending machine installed in the ticket hall shall be provided with corresponding location signs, and the automatic ticket vending machine installed in other locations outside the ticket hall Or the automatic ticket hall should also set up corresponding location signs. Operation instructions should be provided next to the automatic ticket vending machine.

6.2.3.3 A schematic diagram of the station plane should be set up in the ticket hall.

6.2.3.4 Ticket information display signs shall be set in the ticket hall. The ticket information display sign should dynamically display the train number, departure station, end station, Information such as the time and date of driving at this station.

6.2.4 Private room

6.2.4.1 The baggage consignment office shall set up location signs for safety inspection, packing and other services and the baggage consignment flow chart, and set prohibitions or restrictions at the same time. Announcement and related signs of consignments.

6.2.4.2 When there are multiple business handling windows in the luggage consignment office, Arabic numerals shall be used in order for numbering, and each window shall be set with window function information.

6.2.4.3 The luggage extraction department shall set up the luggage extraction flowchart and the announcement information related to the luggage delivery.

6.2.4.4 The baggage and parcel pick-up location should be equipped with a plan view, a baggage arrival information display sign or a computer touch screen and other query equipment and facilities.

6.2.5 Distribution hall

6.2.5.1 The real-name inspection and security inspection office in the terminal should set up corresponding location signs, and the security inspection office should set up prohibitions or restrictions on carrying. Announcement with items and related signs.

6.2.5.2 The waiting room guide signs should be set up in the collection and distribution hall as required.

6.2.5.3 A schematic diagram of the station plane should be set in the collection and distribution hall. When the service facilities or service functions in the station building are located on different floors, Information index signs of service facilities should be set up in the hall.

6.2.5.4 The location of the information desk or schematic diagram in the collection and distribution hall should be placed in portable prints for free access. When the railway passenger station can When providing electronic plan diagrams or electronic navigation services through smart phones, it is advisable to provide access methods such as QR codes at appropriate locations in the terminal.

6.2.5.5 Waiting information display signs shall be set up in the terminal. The waiting information display sign should dynamically display the number of trains, departure station, end station, local Station driving time, waiting room, ticket gate, waiting or ticket checking status and other information.

6.2.6 Waiting room (area)

6.2.6.1 Corresponding location signs should be set up in the general waiting room (area) and key passenger waiting room (area). When there are multiple waiting rooms of the same type The waiting room should be numbered in sequence with Arabic numerals.

6.2.6.2 When there are multiple different waiting rooms, it is advisable to set up guide signs for the waiting room in the main passage connecting the waiting room.

6.2.6.3 At the entrance of the waiting room, signs of the location of the waiting room and information signs of the number of waiting trains shall be set up. Information signs for waiting times should be displayed dynamically Shows the number of trains waiting in the waiting room.

6.2.6.4 The ticket gate location mark and ticket information display mark shall be set at the ticket gate. The ticket information display sign should show the number of trains and the arrival Information such as station, driving time, stopping platform and status. The content of the status information includes punctuality, lateness, ticket checking, stop checking, etc.

6.2.6.5 When there are multiple ticket gates in the waiting room (area), the ticket gates shall be numbered in sequence using Arabic numerals. When leading to the same station When multiple ticket gates of a station are located in different waiting areas, the location information of multiple ticket gates should be distinguished by capital Latin letters A, B, C, etc.

6.2.6.6 The self-service ticket gates and manual ticket gates at the ticket gates should have obvious location signs and set up guide lines for queuing tickets for different types of tickets.

6.2.6.7 The ticket gate shall be provided with an early stop ticket time sign.

6.3 Platform passenger guidance system

6.3.1 Setting range The platform passenger guidance system is to guide passengers who have passed the ticket gate to the appropriate platform to board and guide the passengers to get off the train to arrive at the exit for ticket checking The outbound public information guidance system includes the platform and the overpass or underground passage connecting the platform.

6.3.2 Platform

6.3.2.1 A prominent station name sign shall be set on the platform. Station name signs should be set parallel to and perpendicular to the platform respectively.

6.3.2.2 When there are multiple platforms, the platforms should be numbered in sequence using Arabic numerals, and the platform numbering signs should be set on the platforms. Platform The number should start from the basic platform or the platform on one side of the main station building, and the two sides of the intermediate platform should be numbered separately, as shown in Figure 4.

6.3.2.3 Platform information display signs shall be set on the platforms of larger stations to dynamically display the number of trains, departure station, end station, and actual starting point (end point). Arrival is the actual arrival point) and other information. The platform information display signs on the intermediate platform should be able to display the train information on both sides of the platform at the same time, and the information should be clearly distinguished.

6.3.2.4 Train marshalling information signs should be set up on the platform, which should be placed in front of the platform overpass or underground passage exit and parallel to the platform to display Car marshalling information, and can dynamically display train number, departure station, end arrival station, actual starting point (end arrival station is actual arrival point) and other information.

6.3.2.5 Outbound guidance signs shall be set on the platform, and the outbound guidance signs shall be set continuously.

6.3.2.6 When passengers with connecting tickets can directly enter the waiting room through the platform to realize convenient transfer, transfer guidance signs shall be continuously set up from the platform to the waiting room.

6.3.2.7 When a passenger train stops at a platform, it is advisable to provide car number information on the ground facing the door of the passenger train on the platform, and set passenger Leading line for waiting in line. Appendix A gives the relevant information on the signs of passenger trains.

6.3.2.8 The two ends of the platform should be set with "No Pass" safety signs, and the high platform edge should be set with "Beware of Platform Gap" safety signs.

6.3.3 Overpass or underground passage connecting the platform

6.3.3.1 Platform guidance signs should be set for passengers going to the platform on the flyover connecting the platform or in the underground passage, and dynamic Signs showing information such as train number, departure station, and end station.

6.3.3.2 At the entrance of the underground passage or overpass leading to the station exit, in the underground passage or on the overpass, exit...