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GB/T 37277-2018Guide for facilitation of administrative approval and service (English PDF)

审批服务便民化工作指南

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

December 28, 2018

Implementation date

April 1, 2019

Scope

GB/T 37277-2018 is the English-translated version of 审批服务便民化工作指南.

GB/T 37277-2018 is a guide to making administrative approval and public services easier for citizens and businesses. It covers the range of items accepted, the groundwork - item catalogues, service guides, process optimization, service windows, system construction, data sharing and linked services - and notification services.

It then deals with online services, from booking and application to pre-audit and processing, and with on-site services, from guidance and comprehensive acceptance to back-office approval, unified delivery and publication of results, ending with supervision, inspection and evaluation.

Its definitions include the 'run at most once' principle and fully online procedures. It applies to government departments and authorized organizations handling administrative approval and public service matters. It was issued on 28 December 2018 and has applied since 1 April 2019.

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Document preview — GB/T 37277-2018

National Standard of the People's Republic of China

ICS
01.040.03
Classification
A 12

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Foreword
  • Introduction
  • 1 Scope
  • 2 Normative references
  • 3 Terms and Definitions
  • 4 Receiving item range
  • 5 Basic work
  • 5.1 Event Catalog
  • 5.2 Guideline
  • 5.3 Process Optimization
  • 5.4 Window Settings
  • 5.5 System Construction
  • 5.6 Data Sharing
  • 5.7 Linkage Service
  • 6 Notification Service
  • 7 Online Services
  • 7.1 Basic requirements
  • 7.2 Online Booking
  • 7.3 Online Application
  • 7.4 Pre-audit
  • 7.5 Online processing
  • 8 on-site service
  • 8.1 Basic requirements
  • 8.2 Guide Pre-audit
  • 8.3 Comprehensive acceptance
  • 8.4 Background Approval
  • 8.5 Unified delivery
  • 8.6 Results revealed
  • 9 Supervision and inspection and evaluation
  • 9.1 Supervision and inspection
  • 9.2 Evaluation
  • Reference

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009.

Introduction

In order to implement the requirements of the Party Central Committee and the State Council to transform government functions and deepen the administration of decentralization, in recent years, local governments have improved the effectiveness of examination and approval.

The rate and the people's sense of gaining have made many useful attempts and explorations, and Zhejiang's "running at most once" and Jiangsu's "not meeting approval", Shanghai Optimize the business environment, Foshan "one-door-one-net", Wuhan "once to do online once", Tianjin Binhai New Area "one seal management approval" Wait for a batch of typical practices.

In order to implement the requirements of the General Office of the CPC Central Committee and the General Office of the State Council on the "Guiding Opinions on Deepening the Promotion of Examination and Approval Services", the National Bank The Political Approval Standardization Working Group summarized and refined the experiences and practices of the local examination and approval service reform. After extensive research and in-depth argumentation, the drafting was carried out. This standard.

1 Scope

This standard provides the scope of acceptance of the approval service, the basic work, the notification service, the online service, the on-site service, and the supervision. Check and evaluate.

This standard is applicable to the implementation of the convenience service for the implementation of administrative examination and approval and public service matters.

2 Normative references

The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this document. For undated references, the latest edition (including all amendments) applies to this document.

GB/T 21061 National E-government Network Technology and Operation Management Specifications

GB/T 32168 Administrative Service Center Online Service Specification

GB/T 32169.1 Administration Service Center Operational Specification Part 1: Basic Requirements

GB/T 32169.2 Administrative Service Center Operational Specification Part 2: Entry Requirements

GB/T 32169.3 Administration Service Center Operational Specification Part 3: Window Service Provisioning Requirements

GB/T 36112 Administrative Service Center Service Site Management Specification

GB/T 36114 Administrative Service Center

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 Approval service

The government department and other organizations authorized or entrusted to exercise the services provided in the process of administrative examination and approval and public service matters Activities.

3.2 Run at most once

Natural persons, legal persons and unincorporated organizations apply to the administrative organ for handling one thing from the premise that the application materials are complete and conform to the legal form.

It is only necessary to go to the door or zero to go to the door after the application is received.

Note 1. "One thing" refers to a related matter or a related multiple affairs that can submit application materials at one time.

Note 2. The service object is based on the principle of "one thing" in its entirety, and uses the theme of the scene and the life cycle of the affairs to open up the departmental boundaries and form a combination. matter.

3.3 Fully online procedure

The entire process from filing an application to receiving a processing result through a network or a third-party ancillary service.

Note: The contents of the application include identity verification, information sharing means to submit the application materials online, stamping the electronic signature, issuing the electronic certificate, and sending the paper to the express delivery. Materials, etc. […]

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

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