GB/T 32169.1-2015Specification for operation of administrative service centre—Part 1: Basic requirements (English PDF)
政务服务中心运行规范 第1部分:基本要求
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
October 12, 2015
Implementation date
May 1, 2016
Scope
GB/T 32169.1-2015 is the English-translated version of 政务服务中心运行规范 第1部分:基本要求.
GB/T 32169.1-2015 is the Chinese standard "Specification for operation of administrative service centre—Part 1: Basic requirements".
Its scope clause reads: This section GB/T 32169 specifies the Administrative Service Center (center) run the basic requirements, including service organizations, services and facilities Equipment, operation and management, monitoring and evaluation and so on.
This section applies to running government services center. Its clauses include terms and definitions.
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Document preview — GB/T 32169.1-2015
National Standard of the People's Republic of China
- ICS
- 01.040.03
- Classification
- A 12
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 2 Service Organization
- 4.1 institutional settings
- 4.2 Staffing
- 5 service facilities and equipment
- 5.1 service establishments
- 5.2 Service Equipment
- 6 3 Operation Management
- 6.1 stationed
- 6.2 window service
- 6.4 Information Construction
- 7 Monitoring and Evaluation
- 7.1 Supervision
- 7.2 Evaluation
1 Scope
This section GB/T 32169 specifies the Administrative Service Center (center) run the basic requirements, including service organizations, services and facilities
Equipment, operation and management, monitoring and evaluation and so on.
This section applies to running government services center.
2 Normative references
The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein
Member. For undated references, the latest edition (including any amendments) applies to this document.
GB/T 2893.1 Graphical symbols - Safety colors and safety signs - Part 1. Design principles for safety signs and safety markings
GB 2894 Safety Signs and use guidelines
GB/T 10001.1 Public information graphical symbols - Part 1. Common symbols
GB/T 18894 electronic document filing and management practices
GB/T 19580 Criteria for performance excellence
GB/T 20269 Information Security techniques - Information security management systems requirements
GB/T 20270 Information security technology security technology network infrastructure requirements
GB/T 20271 information security technology information system security common technical requirements
GB/T 21061 national e-government network technology and operational management practices
GB/T 21064 e-government system design requirements
GB/T 22081 Information technology - Security techniques - Information security management utility rules
Run - Part 2 GB/T 32169.2 Administrative Service Center. stationed requirements
GB/T 32169.3 Administrative Service Center Operations Specifications - Part 3. window service on request
GB/T 32169.4 Administrative Service Center Operations Specifications - Part 4. window service evaluation requirements
GB/T 32170.1 Administrative Service Center Standardization Guide Part 1. General requirements
GB/T 32170.2 Administrative Service Center Standardization Guide Part 2. Standard System
3 Terms and Definitions
The following terms and definitions GB/T 32170.1 and GB/T 32170.2 defined apply to this document.
3.1 Administrative Service Center
Administrative Service Center
Local governments established centralized handling the administrative licensing within the purview of the present level of government, administrative payments, administrative confirmation, administrative levy
Income and comprehensive management services to other service items.
[GB/T 32170.1, Definition 3.1] […]
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
Cited by
- GB/T 44193-2024General requirement for government online-offline of national integrated government service platform
- GB/T 44888-2024Guideline for intelligent construction of administrative service hall
- LY/T 3171-2020Implementation criteria of forestry and grassland administrative license
- GB/T 36112-2018Specification for service site management of administrative service centre
- GB/T 36113-2018Specification for complaint-handling administrative service centre
- GB/T 37277-2018Guide for facilitation of administrative approval and service
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Related Standards
GB/T 32169.2-2015 — Specification for operation of administrative service centre—Part 2: Requirements for stationing
GB/T 32169.3-2015 — Specification for operation of administrative service centre— Part 3: Requirements for counter services
GB/T 32169.4-2015 — Specification for operation of administrative service centre—Part 4: Requirements for counter service appraisal
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