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GB/T 32169.1-2015Specification for operation of administrative service centre—Part 1: Basic requirements (English PDF)

政务服务中心运行规范 第1部分:基本要求

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

October 12, 2015

Implementation date

May 1, 2016

Scope

GB/T 32169.1-2015 is the English-translated version of 政务服务中心运行规范 第1部分:基本要求.

GB/T 32169.1-2015 is the Chinese standard "Specification for operation of administrative service centre—Part 1: Basic requirements".

Its scope clause reads: This section GB/T 32169 specifies the Administrative Service Center (center) run the basic requirements, including service organizations, services and facilities Equipment, operation and management, monitoring and evaluation and so on.

This section applies to running government services center. Its clauses include terms and definitions.

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Document preview — GB/T 32169.1-2015

National Standard of the People's Republic of China

ICS
01.040.03
Classification
A 12

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Introduction
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 2 Service Organization
  • 4.1 institutional settings
  • 4.2 Staffing
  • 5 service facilities and equipment
  • 5.1 service establishments
  • 5.2 Service Equipment
  • 6 3 Operation Management
  • 6.1 stationed
  • 6.2 window service
  • 6.4 Information Construction
  • 7 Monitoring and Evaluation
  • 7.1 Supervision
  • 7.2 Evaluation

1 Scope

This section GB/T 32169 specifies the Administrative Service Center (center) run the basic requirements, including service organizations, services and facilities

Equipment, operation and management, monitoring and evaluation and so on.

This section applies to running government services center.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein

Member. For undated references, the latest edition (including any amendments) applies to this document.

GB/T 2893.1 Graphical symbols - Safety colors and safety signs - Part 1. Design principles for safety signs and safety markings

GB 2894 Safety Signs and use guidelines

GB/T 10001.1 Public information graphical symbols - Part 1. Common symbols

GB/T 18894 electronic document filing and management practices

GB/T 19580 Criteria for performance excellence

GB/T 20269 Information Security techniques - Information security management systems requirements

GB/T 20270 Information security technology security technology network infrastructure requirements

GB/T 20271 information security technology information system security common technical requirements

GB/T 21061 national e-government network technology and operational management practices

GB/T 21064 e-government system design requirements

GB/T 22081 Information technology - Security techniques - Information security management utility rules

Run - Part 2 GB/T 32169.2 Administrative Service Center. stationed requirements

GB/T 32169.3 Administrative Service Center Operations Specifications - Part 3. window service on request

GB/T 32169.4 Administrative Service Center Operations Specifications - Part 4. window service evaluation requirements

GB/T 32170.1 Administrative Service Center Standardization Guide Part 1. General requirements

GB/T 32170.2 Administrative Service Center Standardization Guide Part 2. Standard System

3 Terms and Definitions

The following terms and definitions GB/T 32170.1 and GB/T 32170.2 defined apply to this document.

3.1 Administrative Service Center

Administrative Service Center

Local governments established centralized handling the administrative licensing within the purview of the present level of government, administrative payments, administrative confirmation, administrative levy

Income and comprehensive management services to other service items.

[GB/T 32170.1, Definition 3.1] […]

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

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