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GB/T 31383-2015Standard of setting-up and services of tourist centre (English PDF)

旅游景区游客中心设置与服务规范

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

February 4, 2015

Implementation date

September 1, 2015

Scope

GB/T 31383-2015 is the English-translated version of 旅游景区游客中心设置与服务规范.

GB/T 31383-2015 is the Chinese standard "Standard of setting-up and services of tourist centre". Its scope clause reads: This standard specifies the requirements set visitor center, with facilities and services, content, form and management practices.

This standard applies to all types of domestic tourist attractions in the visitor center. Its clauses include terms and definitions.

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Document preview — GB/T 31383-2015

National Standard of the People's Republic of China

ICS
03.200
Classification
A 12

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Introduction
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 General
  • 5 Site
  • 6 Type
  • 7 Function
  • 8 Building
  • 9 facility equipped with three
  • 11 environmental protection and sanitation
  • 12 management and systems
  • 13 name and logo

1 Scope

This standard specifies the requirements set visitor center, with facilities and services, content, form and management practices.

This standard applies to all types of domestic tourist attractions in the visitor center.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein

Member. For undated references, the latest edition (including any amendments) applies to this document.

Classification and evaluation GB/T 18973-2003 travel toilet quality level

Accessible design specification GB 50763-2012

3 Terms and Definitions

The following terms and definitions apply to this document.

3.1 Scenic touristattraction

Tourism and related activities as the main function or one of the main functions of space or area. It refers to a visit and tour, leisure, health

Le fitness and other functions, with the appropriate tourism facilities and provide travel services independent management area. The district administration has unified operating tube

Body and clear geographical scope. Including scenic, cultural museum homes, temples View Church, tourist resorts, nature reserves, theme parks, forests

All kinds of scenic parks, geological parks, amusement parks, zoos, botanical gardens and industry, agriculture, trade, science, military, sports, culture and arts.

3.2 Visitor Center touristcentre

Within the tourist attractions for visitors to provide information, advice, trip travel arrangements, tutorials, education, rest and other tourist facilities and services of a special site,

Belong to public services, tourism facilities and services provided by public welfare or free.

3.3 Basic tourist services

Mainly refers to the necessary services free of charge to visitors, including toilets, storage, accessibility, environmental science books and souvenirs

Show.

3.4 Tour touristconsultation

It offers visitors related advisory services, including the introduction of tourism resources and scenic, scenic image display, regional traffic information, information on the run,

Weather inquiry, accommodation advice, travel agency services and case inquiries precautions reminder.

3.5 Tourist Complaint

Quality of tourism services expressed dissatisfaction oral or written tourists to the tourism administration department on.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Referenced standards

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