GB/T 26354-2025Tourist information service (English PDF)
旅游信息咨询服务
Open the GB/T 26354-2025 preview as PDF
This is a limited preview
Buy now to download the full PDF (15 pages)
Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
March 28, 2025
Implementation date
July 1, 2025
Scope
GB/T 26354-2025 is the English-translated version of 旅游信息咨询服务.
GB/T 26354-2025 is the Chinese national standard covering the desk, and now the website, where a visitor asks what there is to see — the information that has to be gathered from local government and operators and kept current, the destination promotion, the online and offline channels and the accessible provision for visitors who cannot use the ordinary one, the wayfinding signs and the 'i' symbol, the staff and their training, the equipment, and the handling of feedback. It replaces GB/T 26354-2010, which was written around the physical information centre; the requirements now follow the service wherever it is given. Under the Ministry of Culture and Tourism. In force from 1 July 2025. Issued on 28 March 2025, it has been in force since 1 July 2025, replacing GB/T 26354-2010.
Document preview — GB/T 26354-2025
National Standard of the People's Republic of China
- ICS
- 03.200
- Classification
- A 12
- Replacing
- GB/T 26354-2010
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 3.1 Tourist Information
- 3.2 Tourist Information Office
- 4 General requirements
1 Scope
This document stipulates the overall requirements, service content, service methods, service personnel, service facilities and equipment, and service Service improvement content.
This document applies to tourism information consulting services provided by various institutions at tourist destinations.
2 Normative references
GB/T 10001.1
GB/T 10001.8
GB/T 10001.9
GB/T 15566.1
GB/T 31015
3 Terms and definitions
The following terms and definitions apply to this document.
3.1 Tourist Information
Content and descriptions related to travel, sightseeing, leisure, vacation, etc.
3.2 Tourist Information Office
An organization that provides tourism information (3.1) consulting services online or offline for the purpose of meeting tourists' information needs.
Note. Common tourist information consulting service agencies include tourist service centers, tourist distribution centers, tourist information consulting points, tourist attractions, tourist hotels, smart Smart Tourism Public Service Platform, etc.
4 General requirements
4.1 Legal, accurate, objective and detailed travel information should be provided and updated in real time.
4.2 An information communication mechanism should be established with government management departments and relevant enterprises and institutions at tourist destinations to comprehensively collect and integrate Related information.
4.3 It is necessary to establish contact with surrounding communities and provide channels for community residents to participate in tourism information consultation services.
4.4 Graphic symbols that meet the requirements of GB/T 10001.1 on “information services” (i) should be provided.
4.5 Services that meet the requirements of low-carbon, energy-saving, green and sustainable development should be provided.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
Normative references
- GB/T 10001.1Public information graphical symbols - Part 1: General symbols
- GB/T 10001.8Public information graphical symbols - Part 8: Symbols for behavioral indicators
- GB/T 10001.9Public information graphical symbols - Part 9: Symbols for accessible facilities
- GB/T 15566.1Public information guidance system - Setting principles and requirements - Part 1: General principles
- GB/T 31015Public information guidance systems - Design and setting principles and requirements for the consideration of accessible needs
Editions of GB/T 26354
| Edition | Title | Revision | Status |
|---|---|---|---|
| GB/T 26354-2025 | Tourist information service | current edition | Current |
| GB/T 26354-2010 | Standard of setting-up and services of tourist information centre | previous edition | In force |
This page sells the current edition, GB/T 26354-2025. Earlier editions are listed for reference only.
How to Buy GB/T 26354-2025
- 1Add to cart. Click the "Buy GB/T 26354-2025" button on this page. You can add more standards before checkout.
- 2Checkout. Enter your email and billing details. Payment is processed securely by Stripe (cards, Apple Pay, Google Pay supported).
- 3Instant delivery (0–9 sec). Delivery is automatic: within seconds of payment you'll receive an email with a secure download link. The link stays valid for 72 hours.
- 4Invoice included. A tax invoice is attached to the confirmation email. Need a custom invoice? Contact us.
Related Standards
GB/T 10001.1-2023 — Public information graphical symbols - Part 1: General symbols
GB/T 10001.8-2023 — Public information graphical symbols - Part 8: Symbols for behavioral indicators
GB/T 10001.9-2021 — Public information graphical symbols - Part 9: Symbols for accessible facilities
Secure payment via Stripe
Payments accepted
GB/T 26354-2025
$155.00