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GB/T 30838-2014Requirement on services of contracting carriers (English PDF)

契约承运人服务质量要求

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

May 6, 2014

Implementation date

August 1, 2014

Scope

GB/T 30838-2014 is the English-translated version of 契约承运人服务质量要求.

GB/T 30838-2014 is the Chinese standard "Requirement on services of contracting carriers". Its scope clause reads: This standard defines the quality requirements for contract carrier services.

This standard applies to the international freight forwarding industry and industry and related businesses. Its clauses include terms and definitions.

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Document preview — GB/T 30838-2014

National Standard of the People's Republic of China

ICS
03.100.01
Classification
A 02

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 Service Quality Assurance System
  • 5 2 basic quality of service requirements
  • 6 internal management
  • 7 service providers evaluation and selection
  • 8 mention/AWB Risk Control
  • 10 Business Process Management

1 Scope

This standard defines the quality requirements for contract carrier services.

This standard applies to the international freight forwarding industry and industry and related businesses.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein

Member. For undated references, the latest edition (including any amendments) applies to this document.

GB/T 22151-2008 International Freight Forwarders job specification

GB/T 22153 International Freight Forwarders General Terms and Conditions

GB/T 22154-2008 International Freight Forwarders quality of service requirements

GB/T 26318 Logistics Network Information System Risk and Prevention

GB/T 26319 International Freight Forwarders document identifier encoding rules

GB/T 26320 International Freight Forwarders information exchange specification

GB/T 26321 international freight forwarding business data element

GB/T 28530 series of international freight forwarding documents documents items

GB/T 28531 Transport Corridor Logistics Performance Assessment and Monitoring Specification

GB/T 28532 Carrier Identifier Encoding Rules

GB/T 28831 norms of international shipping documents Shanzhi

GB/T 28832 quality requirements of international shipping documents Shanzhi

GB/T 28836 international logistics enterprise credit evaluation factors

GB/T 30057 International Freight Forwarders contract specifications

3 Terms and Definitions

GB/T 22151-2008, GB/T 22154-2008 define the following terms and definitions apply to this document.

3.1 Contract carrier

Any express or implied manner to assume responsibility for the transport of people.

[GB/T 22154-2008, the definition 3.8]

3.2 Actual carrier carrier

Performing carrier performingcarrier

With their own means of transport actual carriage.

[GB/T 22154-2008, the definition 3.7]

3.3 Service Provider

Provide logistics services to international freight forwarding companies and their branches.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Referenced standards

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