GB/Z 45492-2025Course development guide for education about standardization - National quality infrastructure and its application (English PDF)

3.1 Terms and Definitions

GB/T 19000-2016, JJF 1001-2011, GB/T 27000-2023, GB/T 20000.1-2014 and GB /Z 43946-

For the purposes of this document, the following terms and definitions are applicable.

3.1.1 National Quality Infrastructure

Establish and implement legal and regulatory systems, management systems and technical systems; support and improve product and service quality, ensure safety, trade and

Sustainable development; mainly relies on the quality system of measurement, standards, inspection and testing, certification and accreditation and market supervision activities.

Note. ISO and other NQI research organizations believe that quality infrastructure is the public and private organizations that support and improve the quality, safety and environment of products, services and processes.

Robustness requires a system consisting of policies, relevant laws and regulations, and practices, mainly relying on measurement, standards, accreditation, conformity assessment, and market supervision.

elements.

3.1.2 Quality

The degree to which a set of inherent characteristics of an object satisfies requirements.

Note 1.An organization concerned with quality promotes a culture in which its value is realized by meeting the needs and expectations of customers and other relevant interested parties.

The quality of an organization's products and services depends on its ability to satisfy its customers and its

Intentional and unintentional influences. The quality of products and services includes not only their intended functionality and performance, but also the customer's perception of their value and benefits.