GB/T 19668.7-2022Information technology service—Surveillance—Part 7: Requirements for surveillance workload measurement (English PDF)
信息技术服务 监理 第7部分：监理工作量度量要求
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
October 14, 2022
Implementation date
May 1, 2023
Scope
GB/T 19668.7-2022 is the English-translated version of 信息技术服务 监理 第7部分：监理工作量度量要求.
GB/T 19668.7-2022 is Part 7 of GB/T 19668 and says how the workload of information system engineering supervision is to be measured. It sets the measurement requirements from two sides, the object supervised and the measurement of the supervision workload, and applies to workload measurement for information systems engineering supervision services.
It lists the objects measured in the deployment and implementation stage, infrastructure, information security, software and data centre engineering supervision, and those of the operation and maintenance stage, split into the tender, implementation and assessment phases.
It then gives the calculation: the reference value of the supervision workload, the supervisor adjustment factor and the difficulty factor, the share of the workload and the final figure, counted in person-days.
It cites the six earlier parts of GB/T 19668. Issued on 14 October 2022, it has applied since 1 May 2023.
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Document preview — GB/T 19668.7-2022
National Standard of the People's Republic of China
- ICS
- 35.020
- Classification
- L 70
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Preface
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and Definitions
- 4 Overview
- 5 Supervision measurement objects in the deployment and implementation link
- 5.1 Infrastructure Project Supervision
- 5.2 Information Security Engineering Supervision
- 5.3 Software Engineering Supervision
- 5.4 Data Center Engineering Supervision
- 6 Supervision measurement objects in the operation and maintenance link
- 6.1 Tender Phase
- 6.2 Implementation Phase
- 6.3 Assessment Phase
- 7 Calculation of supervision workload
- 7.1 General
- 7.2 Reference value of supervision workload (Qre)
- 7.3 Supervisor adjustment factor (Ac) and supervisory work difficulty factor (K)
- 7.4 Proportion of supervision workload
- 7.5 Calculation of Supervision Workload
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1: Structure and Drafting Rules of Standardization Documents" drafted.
This document is part 7 of GB/T 19668 "Information Technology Service Supervision". GB/T 19668 has released the following parts.
--- Part 1: General;
--- Part 2: Specifications for infrastructure engineering supervision;
--- Part 3: Specifications for operation and maintenance supervision;
--- Part 4: Specifications for information security supervision;
--- Part 5: Specifications for software engineering supervision;
--- Part 6: Application system. Specification for engineering supervision of data center;
--- Part 7: Supervision workload measurement requirements.
Introduction
GB/T 19668 "Information Technology Service Supervision" is a general standard to guide my country's information technology service supervision.
GB/T 19668 is intended to be composed of seven parts.
--- Part 1: General. The purpose is to provide information system engineering supervision and related information in information system engineering construction and operation and maintenance. General principles and general requirements for information technology services.
--- Part 2: Infrastructure engineering supervision specifications. The purpose is to clarify the supervision objectives and supervision tasks of each stage of the infrastructure project and supervision points.
--- Part 3: Specifications for operation and maintenance supervision. The purpose is to clarify the supervision objectives, supervision tasks and supervision of each stage of operation and maintenance. gist.
--- Part 4: Information security supervision specifications. The purpose is to clarify the supervision of information security supervision work in each stage of information system engineering. Management objectives, supervision tasks and supervision points.
--- Part 5: Specifications for software engineering supervision. The purpose is to clarify the supervision objectives, supervision tasks and supervision requirements of each stage of software engineering. points and supervisory documentation requirements.
--- Part 6: Application systems. Specifications for data center engineering supervision. The purpose is to clarify the application system in addition to the computer room and other infrastructure Supervision objectives and supervision services at each stage of data center engineering supervision other than construction and construction.
--- Part 7: Supervision workload measurement requirements. The purpose is to clarify the deployment, implementation, operation and maintenance of information system engineering construction.
The requirements of workload measurement of link supervision tasks provide guidance for the measurement and evaluation of supervision service workload.
1 Scope
This document specifies the measurement requirements of supervision workload from two aspects: supervision object and supervision workload measurement.
This document applies to workload measurement for information systems engineering supervision services.
2 Normative references
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, dated citations documents, only the version corresponding to that date applies to this document; for undated references, the latest edition (including all amendments) applies to this document.
GB/T 19668.1-2014 Information Technology Service Supervision Part 1: General Provisions
GB/T 19668.2-2017 Information Technology Service Supervision Part 2: Specification for Infrastructure Engineering Supervision
GB/T 19668.3-2017 Information Technology Service Supervision Part 3: Specification for Operation and Maintenance Supervision
GB/T 19668.4-2017 Information Technology Service Supervision Part 4: Information Security Supervision Specification
GB/T 19668.5-2018 Information Technology Service Supervision Part 5: Specification for Software Engineering Supervision
GB/T 19668.6-2019 Information Technology Service Supervision Part 6: Application System. Specification for Data Center Engineering Supervision
3 Terms and Definitions
The terms and definitions defined in GB/T 19668.1-2014 and the following terms and definitions apply to this document.
3.1 Monitoring workload
The workload generated when the supervision work task (single supervision work task or a collection of multiple supervision work tasks) is completed.
Note: The supervision workload is generally measured in person·day (or person·month, person·year).
3.2 Project
The object of implementation of supervision.
3.3 Operation and maintenance supervision
The supervision activities carried out for the project operation and maintenance engineering during the supervision operation.
Note: The operation and maintenance supervision work may cover all stages of the bidding, implementation and evaluation of the operation and maintenance project.
4 Overview
The supervision work cycle includes planning and design links, deployment and implementation links, operation and maintenance links, etc.
There are significant differences in the workload of supervision due to different tasks.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
Normative references
- GB/T 19668.1-2014Information technology service—Surveillance—Part 1: General rules
- GB/T 19668.2-2017Information technology service—Surveillance—Part 2: Infrastructure project surveillance specification
- GB/T 19668.3-2017Information technology service—Surveillance—Part 3: Operations and maintenance surveillance specification
- GB/T 19668.4-2017Information technology service—Surveillance—Part 4: Information security surveillance specification
- GB/T 19668.5-2018Information technology service—Surveillance—Part 5: Software project surveillance specification
- GB/T 19668.6-2019Information technology service－Surveillance－Part 6: Application system: Surveillance specification for the data center project
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Related Standards
GB/T 19668.1-2014 — Information technology service—Surveillance—Part 1: General rules
GB/T 19668.2-2017 — Information technology service—Surveillance—Part 2: Infrastructure project surveillance specification
GB/T 19668.3-2017 — Information technology service—Surveillance—Part 3: Operations and maintenance surveillance specification
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GB/T 19668.7-2022
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