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GB/T 41373-2022Service specification of rural sanitation cleaning (English PDF)

农村环卫保洁服务规范

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

March 9, 2022

Implementation date

March 9, 2022

Scope

GB/T 41373-2022 is the English-translated version of 农村环卫保洁服务规范.

GB/T 41373-2022 is the Chinese service specification for rural sanitation and cleaning. It sets the requirements on the service provider, the content of the service and the quality it has to reach, the management of the service, its supervision and the handling of complaints, and its evaluation and improvement.

It applies to the delivery, management and assessment of rural sanitation and cleaning services, the sweeping, waste collection and public toilet cleaning of a village.

Local authorities, the contractors they hire and the villages themselves use it. Issued on 9 March 2022, it applies from the same date.

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Document preview — GB/T 41373-2022

National Standard of the People's Republic of China

ICS
13.020
Classification
C 51

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Preface
  • 1 Scope
  • 2 Normative references
  • 3 Terms and Definitions
  • 4 Service Provider Requirements
  • 5 Service content and quality requirements
  • 6 Service Management
  • 7 Service Supervision and Complaints
  • 8 Service Evaluation and Improvement

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1: Structure and Drafting Rules of Standardization Documents" drafted.

1 Scope

This document specifies the service provider requirements, service content and quality requirements, service management, service supervision and Complaints, service evaluation and improvement, etc.

This document applies to the implementation, management and evaluation of rural sanitation and cleaning services.

2 Normative references

The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, dated citations documents, only the version corresponding to that date applies to this document; for undated references, the latest edition (including all amendments) applies to this document.

GB/T 37066-2018 Guidelines for Disposal of Rural Domestic Waste

3 Terms and Definitions

The following terms and definitions apply to this document.

3.1 Rural sanitation cleaning service

A service to perform environmental sanitation maintenance cleaning operations in the agreed area.

4 Service Provider Requirements

4.1 Professional organizations

4.1.1 Registered in accordance with the law, with business and service qualifications, and good credit.

4.1.2 Have the necessary facilities, equipment and supplies to provide services.

4.1.3 Have the necessary personnel and technical capabilities to provide services.

4.1.4 Establish a standardized operation management and service system.

4.2 Individual recipients

4.2.1 Have full capacity for civil conduct, possess the skills required for the post, and be able to bear the corresponding physical labor.

4.2.2 Master the work-related quality, environment, safety regulations and basic protective emergency measures.

4.2.3 Pre-job training should be accepted before taking up the job.

4.2.4 Civilized manners, polite language and friendly attitude.

5 Service content and quality requirements

5.1 Cleaning of garbage collection points

5.1.1 Clean up inside and around the garbage collection point in time, and the internal cleaning should effectively prevent dust from scattering and garbage flying;

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 18 pages — is available in the English PDF.

Referenced standards

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GB/T 41373-2022

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