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GB/T 34077.4-2021Management specification of electronic government common platform based on cloud computing—Part 4: Guide for platform management (English PDF)

基于云计算的电子政务公共平台管理规范 第4部分:平台管理导则

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

March 9, 2021

Implementation date

October 1, 2021

Scope

GB/T 34077.4-2021 is the English-translated version of 基于云计算的电子政务公共平台管理规范 第4部分:平台管理导则.

GB/T 34077.4-2021 is the part of the Chinese series on managing the cloud-based e-government common platform that guides the management of the platform.

It sets the basic management requirements and then the requirements on service design, service preparation, service implementation, service resources, service assurance, service security, service quality, service integrity and responsibility.

It applies to the delivery and the management of the services of a cloud e-government platform. Platform operators, government IT departments and auditors use it. Issued on 9 March 2021, it has applied since 1 October 2021.

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Document preview — GB/T 34077.4-2021

National Standard of the People's Republic of China

ICS
35.240.01
Classification
L 67

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Foreword
  • Introduction
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions
  • 4 Basic management requirements
  • 4.1 Management Principle
  • 4.2 Management Structure
  • 5 Service design management requirements
  • 6 Service preparation management requirements
  • 7 Service implementation management requirements
  • 8 Service resource management requirements
  • 9 Service assurance management requirements
  • 10 Service Security Management Requirements
  • 11 Service quality management requirements
  • 12 Service Integrity Management Requirements
  • 13 Responsibility management requirements

Foreword

GB/T 34077 ``Management Specifications for Public Platforms of E-Government Based on Cloud Computing'' is expected to be divided into the following 5 parts.

---Part 1: Service quality evaluation;

---Part 2: Service measurement and pricing;

---Part 3: Operational assurance management;

---Part 4: Platform Management Guidelines;

---Part 5: Technical Service System. This part is Part 4 of GB/T 34077.

This section was drafted in accordance with the rules given in GB/T 1.1-2009.

Introduction

The development of e-government is in a critical transition period of changing the development mode, deepening the application and highlighting the results. Government function transformation and service-oriented Government construction puts forward newer and higher requirements for the development of e-government affairs. Emerging information technologies, industries, and applications represented by cloud computing continue to The emergence has profoundly changed the technological environment and conditions for the development of e-government. Building a public platform for e-government based on cloud computing can give full play to The role of existing resources and the potential of emerging information technology, accelerate the development and innovation of e-government, improve application support service capabilities, and enhance security assurance Ability, reduce duplication of construction, avoid independent governance and information islands.

Standardize the management guidelines for public e-government platforms based on cloud computing, in order to ensure the security and integration of public e-government platform services.

Agreement and high efficiency, prevent redundant construction and investment waste, reduce construction and operation and maintenance costs, and promote the transformation of government functions and the construction of a service-oriented government.

1 Scope

This part of GB/T 34077 specifies the basic management requirements, service design, and service design of the public platform of e-government based on cloud computing.

Service preparation, service implementation, service resources, service guarantee, service safety, service quality, service integrity and responsibility management requirements.

This part is applicable to the service implementation and management of public e-government platforms based on cloud computing.

Note: Unless otherwise specified, "e-government public platform" and "public platform" in the following chapters refer to "cloud computing-based e-government public platform".

2 Normative references

The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this document. For undated reference documents, the latest version (including all amendments) is applicable to this document.

GB/T 31167-2014 Information Security Technology Cloud Computing Service Security Guidelines

GB/T 33780.2-2017 Cloud computing-based e-government public platform technical specifications Part 2: Functions and performance

GB/T 34077.1-2017 Cloud computing-based e-government public platform management specifications Part 1: Service quality assessment

GB/T 34078.1-2017 Cloud Computing-based E-government Public Platform General Specification Part 1: Terms and Definitions

GB/T 34078.2-2021 Cloud Computing-based E-government Public Platform General Specification Part 2: Top-level Design Guidelines

GB/T 34080.1-2017 Cloud Computing-based E-government Public Platform Security Specification Part 1: General Requirements

GB/T 34080.2-2017 Cloud Computing-based E-government Public Platform Security Specification Part 2: Information Resource Security

GB/T 34080.3-2021 Cloud Computing-based E-government Public Platform Security Specification Part 3: Service Security

3 Terms and definitions

The terms and definitions defined in GB/T 34078.1-2017 apply to this document.

4 Basic management requirements

4.1 Management Principles

E-government public platform service management should follow "unified leadership, hierarchical implementation; unified construction, resource sharing; unified management, guarantee Safety; unified service, focus on results" principle.

4.2 Management Structure

Public platform management is the whole process and key elements of the life cycle of providing services to application needs after the completion of the public platform infrastructure.

Quality management, including service design, service preparation, service implementation, service resources, service guarantee, service safety, service integrity, service quality, etc.

The service process and the management of key elements, such as responsibility management, are shown in Figure 1.

The implementation and management of e-government public platform services mainly involve service management agencies, service providers, and service users.

Structure. The service management agency is the information management department that manages and guides the various tasks of the public platform. Its main responsibilities include public peace.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 17 pages — is available in the English PDF.

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