GB/T 31782-2023Electronic commerce trusted trading requirements (English PDF)

Foreword

This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents" Drafting.

This document replaces GB/T 31782-2015 "Requirements for Trusted Transactions in E-Commerce". Compared with GB/T 31782-2015, except for structural adjustments In addition to general and editorial changes, the main technical changes are as follows.

a) Changed the expression of some terms and definitions and added terms (see Chapter 3, Chapter 2 of the 2015 edition);

b) Changed the expression and framework diagram of the e-commerce trusted transaction requirements framework (see Chapter 4, Chapter 3 of the 2015 edition);

c) Added basic trading principles (see 5.1);

d) Added basic requirements for business conduct (see 5.2);

e) Changes in transaction risk warning and avoidance requirements (see 5.3, 4.4.1 of the 2015 version);

f) Information protection requirements have been changed (see 5.4, 4.4.2 of the 2015 version);

g) Added platform safety requirements (see 5.5);

h) Changed the specific pre-transaction requirements (see Chapter 6, 4.1 of the 2015 edition);

i) Changed the specific requirements in transactions (see Chapter 7, 4.2 of the 2015 edition);

j) Changed the specific post-transaction requirements (see Chapter 8, 4.3 of the 2015 edition).

1 Scope

This document stipulates the framework and overall requirements for trusted transactions in e-commerce, as well as trusted transaction requirements before, during, and after the transaction.

This document is applicable to regulating the transaction behavior of e-commerce operators and related parties.

2 Normative reference documents

This document has no normative references.

3 Terms and definitions

The following terms and definitions apply to this document.