GB/T 36310-2026Guidelines for e-commerce models (English PDF)
电子商务模式指南
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
April 30, 2026
Implementation date
August 1, 2026
Scope
GB/T 36310-2026 is the English-translated version of 电子商务模式指南.
GB/T 36310-2026 is the Chinese national guide to e-commerce models, setting out the participants, the model classifications and the model frameworks.
Eight basic models are named and defined - B2C, B2B, C2C, O2O, live streaming, shopping guide, subscription and social - against four classification principles of basic character, universality, practicality and scalability, and clause 6 gives a framework diagram for each, with the graphic elements in Table 1 and a note of which models may leave out the payment or the logistics link.
Its clause 4 adds live streaming sellers and shopping guide platforms to the participants listed in clause 4 of GB/T 32873-2025. It applies to the design and operation of e-commerce models.
It replaces GB/T 36310-2018, was issued on 30 April 2026 and applies from 1 August 2026.
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Document preview — GB/T 36310-2026
National Standard of the People's Republic of China
- ICS
- 35.240.60
- Classification
- A 10
- Replacing
- GB/T 36310-2018
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- 1 Scope
- 4 Participating Entities
- 5 Pattern Classification
- 6 Pattern Framework
1 Scope
This document proposes the main participants, model classifications, and model frameworks for e-commerce activities.
This document applies to the design and operation of e-commerce models.
4 Participating Entities
The participants in an e-commerce model should include, but are not limited to.
---Content of Chapter 4 of GB/T 32873-2025;
---Livestream sellers. Individuals who introduce and sell products through real-time interaction during e-commerce livestreaming sales events;
---Shopping guide platforms. Influence consumers' purchasing decisions and guide them to online shopping malls by disseminating product information, promotional offers, or lifestyle recommendations. The organization that completes transactions on the e-commerce platform.
5 Pattern Classification
5.1 Classification Principles
The principles for classifying e-commerce models should include.
---Basic. Classified based on the basic applications or uses of e-commerce activities;
---Universality. Meets the common characteristics and needs of e-commerce activities;
---Practicality. Classified based on theoretical foundation and practical application;
---Scalability. Consider the overall development trend of the e-commerce industry in the future.
5.2 Basic Classification
The basic classification of e-commerce models should include, but is not limited to.
---B2C (business-to-customer) model. an e-commerce model where transactions take place between organizations and individuals;
---B2B (business-to-business) model. an e-commerce model that facilitates transactions between organizations;
---C2C (customer to customer) model. an e-commerce model where transactions occur between individuals.
---O2O (online to offline) model is an e-commerce model that combines online transactions with offline experiences, marketing, and services;
---Live streaming mode, through websites, applications, mini-programs, etc., uses video, audio, or various other live streaming methods. An e-commerce model that combines marketing and services;
---The shopping guide model influences consumption by filtering and disseminating information about products and promotions. E-commerce models that influence consumer purchasing decisions;
---Subscription model. An e-commerce model where consumers pay a recurring fee to receive products or services;
---Social model. An e-commerce model that uses social media platforms to sell and promote products or services.
Note: Existing models can be expanded through combination, innovation, and derivation. For example, the B2C model can be expanded to include group buying.
6 Pattern Framework
6.1 Pattern Description Method
The pattern description methods include boxes, solid lines with arrows, dashed lines, and other graphic elements, as shown in Table 1.
6.2 B2C Model Framework
6.3 B2B Model Framework
The framework of the B2B model is shown in Figure 2. The B2B model may exclude the payment and logistics links.
6.4 C2C Model Framework
The C2C model framework is shown in Figure 3. The C2C model may exclude the payment and logistics links.
6.5 O2O Model Framework
The O2O model framework is shown in Figure 4. The O2O model may exclude the payment and logistics links.
6.6 Live Streaming Mode Framework
The framework of the live streaming model is shown in Figure 5. The live streaming model may exclude the logistics process.
6.7 Shopping Guide Model Framework
The framework of the shopping guide model is shown in Figure 6. The shopping guide model may exclude the logistics link.
6.8 Subscription Model Framework
The subscription model framework is shown in Figure 7. The subscription model may exclude payment and logistics.
6.9 Social Pattern Framework
The social model framework should conform to the content of 4.1.2 in GB/T 45201-2024.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Editions of GB/T 36310
| Edition | Title | Revision | Status |
|---|---|---|---|
| GB/T 36310-2026 | Guidelines for e-commerce models | current edition | Current |
| GB/T 36310-2018 | Guidelines for e-commerce models | previous edition | Superseded |
This page sells the current edition, GB/T 36310-2026. Earlier editions are listed for reference only.
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