GB/T 28219-2018General Technology Requirements For Intelligent Household Appliances (English PDF)

4.1 Safety Requirements

4.1.1 Electrical safety

4.1.1.1 Electrical safety of intelligent household appliances

On the basis of satisfying GB 4706.1 and corresponding special requirements,

intelligent household appliances shall also comply with the following requirements.

a) In terms of supervised intelligent household appliances, there shall be

measures to prevent the connection with external control device, which would

change their (being supervised) attributes, including measures against attribute

(being supervised) change through network operation.

b) Intelligent household appliances shall be equipped with the measure of

identifying and alerting the received commands that might cause personal injury,

and damage to property or the environment. Intelligent household appliances

shall also be equipped with the measure of refusing to carry out the commands

before receiving any further confirmation;

c) Intelligent household appliances shall be equipped with the measure of

identifying and alerting commands from unspecified sources, and the measure

of refusing to carry out the commands before receiving any further confirmation;

d) Intelligent household appliances shall be equipped with the measure of

identifying and handling incomplete commands and false commands;

e) Intelligent household appliances shall be equipped with the measure of

guaranteeing no personal injury, or damage to property or the environment

under the circumstance when there are changes in the operating status (mode

and form) and motion state (range, strength, path and locus), and unforeseen

circumstances, such as terminated power supply, physical barrier and program

failure, etc.;

NOTE. examples of the above injury and damage include. walkable service robot

tumbles and hurts people because of physical barrier; robot with

mechanical arms hurts people with excessively large motion range

because of program failure; wearable neck massager chokes users

because of program failure, etc.

c) Guarantee that the conformity in 4.1.1 is not impaired.

4.1.3 Electromagnetic compatibility

The electromagnetic compatibility of components in intelligent household appliances,

intelligent household appliances system and intelligent home shall comply with

requirements in relevant standards under the application of intelligent technologies.

Solutions of intelligent household appliances system and intelligent home shall be

equipped with the measure of preventing from inconformity of electromagnetic

compatibility of relevant components due to the integration of several components.

4.2 Interconnection/Interoperability Requirements

4.2.1 Realizability

The various physical interfaces that are applied to interconnection shall enable users

to accurately identify and correctly complete the needed connection.

Components that support interconnection/interoperability shall manifest identifiability

that complies with relevant stipulations, so that they can be identified by other

components and establish communication among the components.

Solutions that implement interconnection/interoperability shall enable users to

implement operation of components provided by different manufacturers through a

single control terminal or a minimal number of control systems.

NOTE 1. several control terminals that have identical control functions shall still be deemed

as a single control terminal (such as mobile terminals that have identical control

function for operation in motion, tablet PC that is operated under dwelling

conditions, etc.).

Service platform that supports interconnection/interoperation shall provide a solution

that enables interconnection and intercommunication with other service platforms, so

that users can obtain services provided by other service platforms through a certain

service platform.

NOTE 2. other service platforms include service platforms provided by different

manufacturers and public service platform.

4.2.2 Regulatory compliance

Communication technology solutions that implement interconnection/interoperability

shall comply with relevant laws, regulations and technical standards.

4.3 Requirements of Overall Layout

In terms of intelligent home and the various components that are included in intelligent

be triggered by failures, such as network interruption, suspended power supply

and physical barrier; description of the method of emergency response;

h) Safety warning of the loss of function or malfunction of intelligent household

appliances that might be triggered by electromagnetic interference;

i) Description of the method of user registration; prompt that once user registration

is completed, user data might be gathered;

j) Prompt that when it is requested by laws, regulations or users, the act of

gathering users' sensitive data shall obtain consent from users in advance;

k) Description of the type and mode of gathering, method and purpose of

application of users' sensitive data; a promise to users of maintaining

confidentiality and legitimately utilizing relevant data;

l) Other necessary descriptions, prompts and warnings.

4.6.2 Designation and description of intelligent household appliances system

and intelligent home

The various components in intelligent household appliances system and intelligent

designation and description. Furthermore, intelligent household appliances system

and intelligent home shall add the following designation or description in proper modes.

a) Description of intelligent function and effect;

b) Description of the method of installation, wiring, connecting and debugging of

the various components;

c) Description of the method and effect of interconnection/interoperability of the

various components;

d) When it is necessary to connect with other devices or equipment that are not

appointed by suppliers of intelligent household appliances system and

intelligent home, there shall be a prompt of contacting and consulting customer

service;

e) Description of the demand for electrical load;

f) Other necessary descriptions, prompts and warnings.

4.7 Requirements of Intelligent Index

Intelligent household appliances, intelligent household appliances system and

intelligent home shall utilize intelligent index to express the degree of intelligence.

not limited to.

---Authenticity of intelligent function that is explicitly instructed by

manufacturers;

---Conformity with the degree of intelligence that is explicitly instructed by

manufacturers;

---Conformity with users' real demands;

---Differentiation from non-intelligent technology/product/function;

---Necessity and conformity of technologies that are needed by product

function.

c) Evaluation conclusion of the degree of intelligence.

The evaluation conclusion shall be expressed in accordance with the

quantifiable and unquantifiable results that are obtained through the evaluation

process, and other standards regarding intelligent index and evaluation system.

5.3 Evaluation of Safety Requirements

In terms of intelligent household appliances, conduct laboratory test and inspection in

accordance with relevant product standards and requirements in this Standard.

In terms of intelligent household appliances system and intelligent home, respectively

conduct laboratory test on the various components in accordance with relevant product

standards. On this basis, conduct site test and inspection of the integrated system

under simulated installation and operating environment in accordance with the

requirements in this Standard.

5.4 Evaluation of Interconnection/Interoperability Requirements

In accordance with the requirements in this Standard, conduct site test and inspection

under simulated installation and operating environment.

5.5 Evaluation of Overall Layout Requirements

In accordance with the requirements in this Standard, conduct site test and inspection

under simulated installation and operating environment.

5.6 Evaluation of Intelligent Ability Requirements

5.6.1 General rules

The dimension and method of evaluation provide the fundamental train of thought of

evaluating the abilities of intelligent household appliances, intelligent household

appliances system and intelligent home in perception, decision making,

i) The ability of identifying and handling unexpected input information;

j) The ability of identifying and handling unexpected interference factor;

k) The degree of dependence on artificial assistance;

l) Self-improvement of the ability level reflected in the above-mentioned key points.

5.6.3 Evaluation methods

Among the various methods, such as laboratory test and inspection, site test and

inspection under simulated installation and operating environment, and experiential

test conducted by professionals and users, adopt one or several appropriate methods

and integrate them in evaluation.

In accordance with the designation and description prompt of intelligent household

appliances, intelligent household appliances system and intelligent home, start from a

certain input terminal of perceived information till the implementation of the output

terminal; find out phenomena and processes that can reflect the abilities of perception,

decision-making, implementation and studying; evaluate in accordance with the

reference of the respective evaluation dimensions.

NOTE 1. it shall be noted that during the implementation of the above-mentioned intelligent

abilities, there are always no obvious physical boundaries among the processes

of perception, decision-making, implementation and studying. Under this

circumstance, evaluation shall be focused on the input terminal and output

terminal in accordance with the reference of relevant evaluation dimensions.

NOTE 2. it shall be considered that the self-improvement (such as self-adaptation, self-

adjustment and self-improvement, etc.) of certain abilities needs to take a

relatively long time.

5.7 Evaluation of Effect Requirements of Intelligent Functions

5.7.1 General rules

Evaluation method proposes the fundamental train of thought of evaluating the

intelligent performance/functions of intelligent household appliances, intelligent

household appliances system and intelligent home.

The effect evaluation of intelligent functions of intelligent household appliances,

intelligent household appliances system and intelligent home is centralized in four

dimensions, namely, practicability, convenience, comfortableness and substantiality.

The objective of evaluation is to express the degree of intelligence of intelligent

household appliances, intelligent household appliances system and intelligent home,

and the differentiation among different products in abilities from the perspective of the

implementation of intelligent functions.

efficiency and reliability);

g) The degree of influence on products' external non-technological factors (after-

sales services and technical support, etc.).

5.7.3 Evaluation methods

In terms of the evaluation of intelligent functions and effect, take intelligent functions

that are explicitly declared by intelligent household appliances, intelligent household

appliances system and intelligent home as the clue; evaluate them one by one.

In terms of the evaluation of practicability and substantiality, give preference to

laboratory test and inspection, site test and inspection under simulated installation and

operating environment, and experiential test conducted by professionals and users.

In terms of the evaluation of comfortableness and convenience, give preference to site

test and inspection under simulated installation and operating environment, and

experiential test conducted by professionals and users.

NOTE 1. it shall be noted that sometimes the boundaries among the four above-mentioned

evaluation dimensions (especially convenience and comfortableness) are

ambiguous and even interlaced from the perspective of function and effect.

Under this circumstance, the key points of the evaluation of these dimensions

shall be comprehensively evaluated.

NOTE 2. the evaluation method of specific products shall be stipulated by corresponding

product requirements and standards.

5.8 Evaluation of Designation and Description

5.8.1 Key points of evaluation

Key points of the evaluation of designation and description of intelligent household

appliances, intelligent household appliances system and intelligent home include, but

are not limited to.

a) Conformity with this Standard and relevant stipulations in other relevant

standards;

b) Consistency of designation and description content on different carriers;

c) Availability and accessibility of designation and description content in electronic

editions;

d) Understandability of designation and description content.

5.8.2 Inspection methods

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