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GB/T 25636-2010Numerical control system of machine tools - Guidelines for the service of customer (English PDF)

机床数控系统用户服务指南

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

December 1, 2010

Implementation date

March 1, 2011

Scope

GB/T 25636-2010 is the English-translated version of 机床数控系统用户服务指南.

GB/T 25636-2010 is the Chinese standard "Numerical control system of machine tools - Guidelines for the service of customer". Its scope clause reads: This standard specifies the user service guide of CNC machine tools, including the basic principles of customer service, with services and products It requires line of the file.

This standard applies to CNC system product manufacturers (including vendors, hereinafter also referred to as the vendor) for its goods and services activities. Its clauses include terms and definitions.

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Document preview — GB/T 25636-2010

National Standard of the People's Republic of China

ICS: 25.040.20
Classification: J 50

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Basic principles and contents
4.1 Overview
4.2 Basic principles and contents
5 Services
5.1 Overview
5.3 service program
6 5 requires accompanying documents
6.1 Overview
6.3 Product quality assurance documentation
6.4 Package file
Annex C (informative) Examples of products service archives

1 Scope

This standard specifies the user service guide of CNC machine tools, including the basic principles of customer service, with services and products

It requires line of the file.

This standard applies to CNC system product manufacturers (including vendors, hereinafter also referred to as the vendor) for its goods and services activities.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein

Member. For undated references, the latest edition (including any amendments) applies to this document.

GB/T 1.1-2009 for standardization - Part 1. Standard structure and drafting

GB/T 19678-2005 constitute specification preparation, content and presentation methods

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 User customer

It refers to the factory (including the seller) of products offered by the recipient, including the acceptance of the product, organization or individual.

Note. Users are also known as customer.

3.2 Service

In order to meet user needs for products and services, manufacturing activities in contact with all the results generated by the user (including vendors).

3.3 Services provided

Factory (including vendors) to provide the services needed activities.

3.4 Instructions

Security product manufacturer (including vendors) provided by the effective use of information.

Note. Some manufacturers of CNC machine tools also put the product "User's Guide" named "Manual", "User's Manual" and so on.

3.5 Maintenance

All combinations of technology and management, intended to maintain a project or a product is effective and safe condition. In this state,

You can complete the required function, these efforts include testing, adjustment, cleaning and/or update work.

3.6 Repair

To make the product is effective and safe condition, part of a project carried out troubleshooting, including the replacement of damaged parts, and heavy

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 16 pages — is available in the English PDF.

Referenced standards

Cited by

JB/T 11991-2014AC Servo Motors for Numerical Control System of Industrial Machine

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