GB/T 22766.10-2020After-sales service of household and similar electrical appliances—Part 10:Particular requirements for dishwashers (English PDF)
家用和类似用途电器售后服务 第10部分：洗碗机的特殊要求
This is a limited preview
Buy now to download the full PDF (15 pages)
Need quotation for your management?
Get a formal quotation for GB/T 22766.10-2020 in 30 minutes.
Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
December 14, 2020
Implementation date
July 1, 2021
Scope
GB/T 22766.10-2020 is the English-translated version of 家用和类似用途电器售后服务 第10部分：洗碗机的特殊要求.
GB/T 22766.10-2020 is the part of the Chinese series on the after-sales service of household and similar electrical appliances that covers dishwashers. It gives the terms and definitions, the requirements on the party providing after-sales service, the provision of the service and the after-sales service specifications.
It applies to the after-sales service of household and similar dishwashers. Appliance makers, service providers and consumer organisations use it. Issued on 14 December 2020, it has applied since 1 July 2021.
Found what you need?
Document preview — GB/T 22766.10-2020
National Standard of the People's Republic of China
- ICS
- 97.040.40
- Classification
- Y 62
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Foreword
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Requirements of the after-sales service party
- 5 Provision of after-sales service
- 6 After-sales service specification
- Appendix A (informative) Dishwasher service party service equipment equipment schedule
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 Standardization Guidelines Part 1. Structure and Drafting Rules of Standardization Documents Drafting.
This document is part 10 of GB/T 22766 "After-sales service of household and similar electrical appliances". GB/T 22766 has been released Lower part.
---Part 1. General requirements;
---Part 2. Special requirements for refrigerators;
---Part 3. Special requirements for air conditioners;
---Part 4. Special requirements for washing machines;
---Part 5. Special requirements for refrigerators;
---Part 6. Special requirements for electric water heaters;
---Part 7. Special requirements for range hoods;
---Part 8. Special requirements for vacuum cleaners;
---Part 9. Special requirements for air purifiers.
Please note that certain contents of this document may involve patents. The issuing agency of this document is not responsible for identifying patents.
Introduction
In order to standardize the after-sales service requirements of household and similar electrical appliances, provide consumers with high-quality after-sales service experience and improve service quality The standard of GB/T 22766 "After-sales service of household and similar electrical appliances" was formulated. In order to avoid too long, GB/T 22766 follows The principle of generality and particularity is to be composed of the following parts.
---Part 1. General requirements;
---Part 2. Special requirements for refrigerators;
---Part 3. Special requirements for air conditioners;
---Part 4. Special requirements for washing machines;
---Part 5. Special requirements for refrigerators;
---Part 6. Special requirements for electric water heaters;
---Part 7. Special requirements for range hoods;
---Part 8. Special requirements for vacuum cleaners;
---Part 9. Special requirements for air purifiers;
---Part 10. Special requirements for dishwashers.
Part 1 gives the basic content and basic requirements of after-sales service for household and similar electrical appliances. Part 2 to Part 10 points Do not give special requirements for after-sales service of various household appliances.
GB/T 22766.10 specifies the special requirements for the after-sales of dishwashers. It is used in conjunction with GB/T 22766.1 to carry out dishwasher sales for enterprises. After service provides an important basis.
1 Scope
This document specifies the requirements for after-sales service providers of household and similar dishwashers (hereinafter referred to as "dishwashers"), the provision of after-sales services and After-sales service specifications.
This document applies to the after-sales service of household and similar dishwashers.
2 Normative references
The contents of the following documents constitute indispensable clauses of this document through normative references in the text. Among them, dated quotations Only the version corresponding to the date is applicable to this document; for undated reference documents, the latest version (including all amendments) is applicable to this document.
GB/T 22766.1 After-sales service of household and similar electrical appliances Part 1. General requirements
QB/T 1520 Electric dishwashers for household and similar purposes
QB/T 2837 Code of Conduct for Practitioners of Household and Similar Electrical Appliance Repair Service
3 Terms and definitions
The following terms and definitions defined in GB/T 22766.1, QB/T 1520, and QB/T 2837 apply to this document.
3.1 Serviceability
The extent to which the service party can provide services to the manufacturer or the distributor approved by the manufacturer.
4 Requirements of after-sales service providers
4.1 Overview
In addition to the relevant requirements in GB/T 22766.1, the after-sales service activities of the service party shall also meet the requirements of 4.2~4.4.
4.2 Basic requirements for after-sales service providers
4.2.1 The service party should be the dishwasher manufacturer or a qualified economic organization commissioned by the dishwasher manufacturer, and the service party should be in contact with the manufacturer or The distributor approved by the manufacturer signs a commission agreement.
4.2.2 The service capability shall meet the service requirements of the manufacturer or the distributor approved by the manufacturer.
4.3 Basic requirements for business premises
4.3.1 The service party's business premises should have clear door signs, office areas, maintenance areas, and spare parts areas; there should be operating instructions and operating instructions. Make norms.
4.3.2 The service party's business premises should have qualified water inlet and drainage channels.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
Similar standards
How to Download GB/T 22766.10-2020
- 1
Add to cart
Click "Download PDF" on this page and choose "Buy this standard". You can add more standards before checkout.
- 2
Checkout
Enter your email and billing details. Payment is processed securely by Stripe (cards or bank transfer). Prefer bank details? Request a quotation (min. order $300).
- 3
Instant delivery (0–9 sec)
Delivery is automatic: within seconds of payment you'll receive an email with a secure download link. The link stays valid for 72 hours.
- 4
Invoice included
A tax invoice is attached to the confirmation email. Need a custom invoice? Contact us.
Related Standards
GB/T 22766.1-2022 — After-sales service of household and similar electrical appliances - Part 1: General requirement
GB/T 22766.11-2025 — After-sales service of household and similar electrical appliances - Part 11: Particular requirements for central electric heating system
GB/T 22766.12-2025 — After-sales service of household and similar electrical appliances - Part 12: Particular requirements for electric toilet
Secure payment via Stripe
Payments accepted
GB/T 22766.10-2020
$150.00