GB/T 19580-2012Criteria for performance excellence (English PDF)

3.1 High Performance

Through comprehensive organizational performance management, customers, employees and other interested parties continue to create value and improve the overall performance of the organization and

Ability to promote tissue for sustained growth and success.

3.2 Mission

Organizational value of existence, the organization should bear the responsibility and effort to achieve.

3.3 Vision

Vision for the future of the organization, the organization to achieve the ideal state of overall direction and purpose.

3.4 Values values

Organizations advocating the core of culture, is the basic principle of organizational behavior.

3.5 Governance

Practiced in the regulatory organization's management and control systems. Including the approval of the strategic direction, monitor and evaluate the performance of senior leadership, financial audits

Design, risk management, information disclosure and other activities.

3.6 Benchmarking benchmarks

For similar activities, the process and the results represent the industry inside or outside the organization the best management practices and performance.

3.7 Key Process

Create significant value to the organization, customers and other interested parties or to make an important contribution to the process.