NB/T 33017-2023Technical specification for intelligent charging and swapping operation service system of electric vehicles (English PDF)

3.1 Charging and battery swap operation and service system

A system that implements business services, dispatch management, operational monitoring, data acquisition, statistical analysis, operational decision-making related to electric vehicle charging and battery swapping; provides information services to users of networked electric vehicles. [Source: GB/T 29317-2021, 9.4]

3.2 Charging and battery swap service platform

A support system that collects, processes, manages the operation of information regarding electric vehicles and their charging and battery swap facilities, while providing users with charging and battery swap services, business management, information services. [Source: GB/T 29317-2021, 9.4.2]

3.3 Charging and battery swap service client

A client application used by electric vehicle users to access charging and battery swap services. [Source: GB/T 29317-2021, 9.4.3]

3.4 EV driver

An electric vehicle user who replenishes energy for their electric vehicle via charging and battery swap facilities. [Source: GB/T 29317-2021, 9.1]

3.5 Charging and battery swap service operator

A provider that offers charging and battery swap services to electric vehicle users.

Note: Charging and battery swap service operators may include charging and battery swap service platform operators and charging and battery swap facility operators, which is referred to as "operators" for short. [Source: GB/T 29317-2021, 9.3]

4.1 System architecture

The charging and battery swap operation service system consists of components such as the charging and battery swap service platform and the charging and battery swap service client; a centralized deployment model should be used. Depending on business requirements, the system exchanges information with the charging and battery swap facility supervision platform, other charging and battery swap operation service systems, third-party payment systems, parking lot management systems, etc. See Figure 1 for the system architecture.

4.2 System functions

The functions of the charging and battery swap operation service system include basic functions and extended functions. See Table 1 for the system functions.

Note: Extended functions are not limited to those listed in the Table.

5.1 Functions of charging and battery swapping service platform

5.1.1 Station/equipment management

It shall have functions for managing and maintaining asset records for charging and battery swapping station facilities.

5.1.2 User management

It shall have functions for managing and maintaining platform users, including user registration, login, account management.

5.1.3 Order management

It shall have functions for querying and managing charging and battery swapping orders; it shall be able to generate orders based on metering data from facilities, including start/end times, energy consumed, electricity costs, service fees; provide them to the client for user payment and settlement.

5.1.4 Payment management

It shall have payment and settlement functions, interfacing with banks or third-party payment channels to facilitate the collection of fees for charging and battery swapping services.

5.1.5 Invoice management

It shall have invoice management functions to handle invoice issuance requests and inquiries from the client, which may interface with third-party systems to issue invoices to users.

5.1.6 Metering and billing

It shall have functions for maintaining and managing billing models for electric vehicle charging and battery swapping, calculating service fees based on these models; billing models shall incorporate information such as time periods, electricity prices, service fee rates.

5.1.7 Operation management

It shall have functions for querying and compiling statistics on orders, energy consumption, user payments/settlements by station, enabling operations personnel to monitor the daily operational status of the stations.

5.1.8 Commercial tenant management

For charging and battery-swapping service platforms operating under a non-self-operated model, commercial tenant management functions should be provided, to meet needs such as commercial tenant onboarding, charging and battery-swapping operations, clearing and settlement.

5.1.9 Clearing and settlement

For non-self-operated commercial tenants, functions should be provided to verify, classify, reconcile, aggregate data related to all transactions, as well as to perform clearing and settlement among relevant entities.

5.1.10 Statistical analysis

Functions should be provided to compile, query, output various system data, through […]