GB/T 39067-2020Public service specification for office building (English PDF)
商务楼宇公共服务规范
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
September 29, 2020
Implementation date
April 1, 2021
Scope
GB/T 39067-2020 is the English-translated version of 商务楼宇公共服务规范.
GB/T 39067-2020 specifies the terms and definitions of public services in commercial buildings together with the requirements for service organization, service personnel, service content, and service evaluation and reform.
Clause 1 states that it applies to organizations that provide public services to commercial buildings, and the page records no exclusions. Its seven clauses are Scope; Normative references; Terms and definitions; Service organization; Service staff; Service content and requirements; and Service evaluation and improvement.
Clause 3 takes its terms from GB/T 39066 and repeats some of them, among them building public service, defined as the series of activities by which government departments, industry associations, social service organizations and enterprises provide common consumption goods and services, through the optimal allocation of resources and by financing, supervision or direct service, in order to meet the public needs of building-related units; one note names those bodies as the public service organizations for buildings and another states that building-related units include building owners, operating units and building tenants.
Clause 4 asks that commercial building public services integrate government, industry, society and commercial building resources into a diversified service pattern of government guidance, market allocation, social collaboration and enterprise involvement.
The same clause gives the roles of government departments, which include guiding the site selection and industrial layout of commercial buildings, guiding the centralized ownership of property rights, tracking analysis with classified policy and service guidance, and supervising fire protection, public security and public health, and then begins the roles of industry associations as a bridge between government and commercial buildings, among them formulating industry regulations, developing exchanges and cooperation, providing services for investment and carrying out industry analysis.
Clause 2 cites GB/T 39066 Building Economic Terms. The draft breaks off inside that list, so clauses 5 to 7 are not shown; the page's catalogue title reads Public service specification for office building, while the heading and the body of the draft read Commercial Building Public Service Specification.
It was issued on September 29, 2020 and has applied since April 1, 2021, and the page does not state that it replaces an earlier edition.
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Document preview — GB/T 39067-2020
National Standard of the People's Republic of China
- ICS
- 03.080.01
- Classification
- A 16
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Preface
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Service organization
- 5 Service staff
- 6 Service content and requirements
- 7 Service evaluation and improvement
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed and managed by the China National Institute of Standardization.
Drafting organizations of this standard. Chengdu Municipal Bureau of Commerce, Chengdu Institute of Standardization, China National Institute of Standardization, Chengdu Building Economic Promotion Association, Guangzhou Institute of Standardization, Beijing Ruipai Zhixun Consulting Co., Ltd., Inspur Software Group Co., Ltd.
1 Scope
This standard specifies the terms and definitions of public services in commercial buildings, as well as service organization, service personnel, service content, service evaluation and reform requirements.
This standard applies to organizations that provide public services to commercial buildings.
2 Normative references
The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this document. For undated references, the latest version (including all amendments) applies to this document.
GB/T 39066 Building Economic Terms
3 Terms and definitions
The terms and definitions defined in GB/T 39066 apply to this document. For ease of use, some of the GB/T 39066 items in GB/T 39066 are repeatedly listed below.
3.1 Building public service
In order to meet the public needs of building-related units, government departments, industry associations, social service organizations, and enterprises The optimal allocation of resources, the use of financing, supervision or direct service methods, provide a series of activities of common consumption goods and services.
Note 1. Government departments, industry associations, social service organizations and enterprises and institutions are public service organizations for buildings.
Note 2. Building-related units include building owners, operating units, and building tenants.
4 Service organization
4.1 Commercial building public services should integrate government, industry, society, commercial building resources, etc. to form government guidance, market allocation, social collaboration, a diversified service pattern involving enterprises.
4.2 Government departments should play a leading role in the formulation of commercial building planning, policy guidance, supervision and management, and their roles include but not limited to.
a) Guide the site selection and industrial layout of commercial buildings, and promote industrial agglomeration;
b) Guide the centralized ownership of commercial building property rights to prevent excessive dispersion of property rights;
c) Tracking analysis, classified policy and service guidance for commercial buildings;
d) Supervise and manage the fire protection, public security, and public health of commercial buildings.
4.3 Industry associations should play a role as a bridge between the government and commercial buildings. Their roles include but are not limited to.
a) Formulate industry regulations and promote industry self-discipline;
b) Develop exchanges and cooperation between the commercial building industry;
c) Provide services for commercial building investment;
d) Carry out analysis and research on the commercial building industry;
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
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