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GB/T 38358-2019Sampling method of quality monitoring for E-commerce product (English PDF)

电子商务产品质量监测抽样方法

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

December 31, 2019

Implementation date

July 1, 2020

Scope

GB/T 38358-2019 is the English-translated version of 电子商务产品质量监测抽样方法.

GB/T 38358-2019 specifies survey sampling methods for estimating the overall quality level of e-commerce products, covering the determination of the quality monitoring objects and quality characteristics, the determination of the monitoring population and the construction of a sampling frame, the design of the sampling plan, the implementation of the online sampling plan, sample testing and the calculation of results.

Clause 1 states that it applies to the evaluation of overall product quality levels in an e-commerce setting for discrete individual products or quantitatively packaged bulk materials, and that it does not apply to acceptance sampling inspection or to quality supervision sampling inspection.

The contents list ten clauses, from Scope, Normative references and Terms and definitions, symbols through the six working steps named in the scope to clause 10, Application Examples, followed by Appendix A, normative, giving a method for determining sample size, Appendix B, informative, a sample size query form, Appendix C, informative, an application example, and a reference list.

Clause 3 is split into terms and definitions and symbols; it adopts terminology from GB/T 3358.2-2009, GB/T 19000-2016, GB/T 35408-2017 and ISO 3534-4:2014, and the entries shown are e-commerce, quality characteristic and quality monitoring, the last defined as the sampling survey process used to establish the overall quality level of a product.

Clause 2 cites GB/T 3358.2-2009, GB/T 8170-2008, GB/T 19000-2016, GB/T 35408-2017 and ISO 3534-4:2014.

The foreword notes that some elements of the document may involve patents and that the issuer is not responsible for identifying them, and states that the standard is proposed and managed by the National Technical Committee for Quality Management of Electronic Commerce (SAC/TC563).

The draft on the source page ends at definition 3.1.3, so clauses 4 to 10 are known only by their titles. It was issued on 2019-12-31 and has applied since 2020-07-01.

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Document preview — GB/T 38358-2019

National Standard of the People's Republic of China

ICS
03.120
Classification
A 10

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Foreword
  • 1 Scope
  • 2 Normative references
  • 3 Terms and definitions, symbols
  • 4 Determine quality monitoring objects and quality characteristics
  • 5 Determine the monitoring population and construct a sampling frame
  • 6 Sampling plan design
  • 7 Implementation of online sampling plan
  • 8 Sample testing
  • 9 Result calculation
  • 10 Application Examples
  • Appendix A (Normative) Method for determining sample size
  • Appendix B (informative) Sample size query form
  • Appendix C (Informative) Application Example
  • References

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009.

1 Scope

This standard specifies survey sampling methods for estimating the overall quality level of e-commerce products, including determining quality monitoring objects and Quality characteristics, determination of overall monitoring and construction of sampling frames, design of sampling plans, implementation of online sampling plans, sample testing and calculation of results, etc. content.

This standard applies to the evaluation of overall product quality levels in the context of e-commerce, using discrete individual products or quantitative packaging bulk materials as the monitoring. meter. This standard does not apply to acceptance sampling inspections and quality supervision sampling inspections.

2 Normative references

The following documents are essential for the application of this document. For dated references, only the dated version applies to this document. For undated references, the latest version (including all amendments) applies to this document.

GB/T 3358.2-2009 Statistics Vocabulary and Symbols Part 2: Applied Statistics

GB/T 8170-2008 Numerical rounding rules and expression and judgment of limit values

GB/T 19000-2016 Quality Management System Foundation and Terminology

GB/T 35408-2017 E-commerce quality management terminology

ISO 3534-4:2014 Statistical vocabulary and symbols-Part 4: Sampling survey (Statistics-Vocabularyandsymbols-Part 4: Surveysampling)

3 Terms and definitions, symbols

3.1 Terms and definitions

Defined by GB/T 3358.2-2009, GB/T 19000-2016, GB/T 35408-2017, ISO 3534-4:2014 and the following Terms and definitions apply to this document. For ease of use, GB/T 3358.2-2009, GB/T 19000-2016, Certain terms and definitions in GB/T 35408-2017, ISO 3534-4:2014.

3.1.1 E-commerce

Business activities for trading products and services through information networks. [GB/T 35408-2017, definition 2.1.1]

3.1.2 Quality characteristic

Object-specific characteristics related to requirements.

Note 1. Inherent means that it exists, especially the permanent characteristics.

Note 2. The characteristics (such as the price of objects) assigned to objects are not their quality characteristics. [GB/T 19000-2016, definition 3.10.2]

3.1.3 Quality monitoring

Sampling survey process to master the overall quality level of the product.

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

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