GB/T 36463.1-2018Information technology service－Consulting and design－Part 1:General requirements (English PDF)

Foreword

GB/T 36463 "Information Technology Services Consulting Design" is divided into the following six parts.

--- Part 1. General requirements;

--- Part 2. Planning and Design Guidelines;

--- Part 3. Knowledge Base Management Specification;

--- Part 4. Data Resource Planning;

--- Part 5. General Standard Library Design Requirements;

--- Part 6. Disaster tolerance planning and design specifications.

This part is part 1 of GB/T 36463.

This section was drafted in accordance with the rules given in GB/T 1.1-2009.

Introduction

With the in-depth development of informatization in various industries and fields of the national economy, demanders (customers) propose forward-looking and systematic information technology services, etc.

The higher requirements have gradually changed from the demand for products and integration solutions to the more scientific and top-level design (planning) and more systematic deepening.

Requires higher levels of information technology consulting and design service requirements. The current objective and systematic evaluation of information technology consulting and design service capabilities Prices need more sophisticated specifications to meet the current high-level demand for information technology consulting and design services.

This part of GB/T 36463 revolves around the technical characteristics and management characteristics of information technology consulting and design services, and clearly consults the design services.

The reference technology of capability model, capability management process, elements and consultation planning provides the evaluation basis for information technology consulting and design services. Headquarters It helps to standardize the provision and support of information technology consulting and technical services, and guides the good development of the IT consulting and design service industry. China's information technology consulting and design services have improved.

The information technology consulting and design service stipulated in GB/T 36463 includes the "6530 sub-categories" specified in GB/T 4754-2011. "Technical Advisory Design Services" in addition to "test evaluation" in addition to other parts.

The relationship between the various parts of GB/T 36463 is shown in Figure 1.

In GB/T 36463.1, the consulting design service capability model, capability management process, and elements are described and indicators Measure information technology consulting and design service capabilities, and provide guidance for consulting design services for information technology consulting and design service providers.

Part 2 to Part 6 of GB/T 36463 provide guidance on the design of information technology consulting. The second part of the information system planning and design The specification, guidance and guidance of the components, work content, work steps and processes, key technologies and tools in the plan. Parts 3 and 5 It standardizes the design and management of supplier service resources. Parts 4 and 6 regulate the process and technology of supplier services.

1 Scope

This part of GB/T 36463 proposes an information technology consulting and design service capability model and provides information technology consulting and design services.

The conditions and capabilities that the organization should have in terms of personnel, processes, technology, and resources. This section applies to.

a) plan to provide information technology consulting and design services to establish service capacity systems;

b) Information technology consulting and design service providers to improve and enhance their service capabilities;

c) Information technology consulting and design service selection and evaluation of suppliers;

d) Third-party evaluation information technology consulting and design service provider.

2 Terms and definitions

The following terms and definitions apply to this document.