GB/T 33530-2017Specifications for human resource outsourcing service (English PDF)
人力资源外包服务规范
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
February 28, 2017
Implementation date
September 1, 2017
Scope
GB/T 33530-2017 is the English-translated version of 人力资源外包服务规范.
GB/T 33530-2017 specifies the service content, the service requirements, the service process, the keeping of records and the evaluation of service quality for human resources outsourcing, the business of taking over a client's personnel management, development and staffing work under contract.
It sets out what the provider must have: a business licence and a human resources service qualification that cover outsourcing; its own office space with telephone, computer and furniture; the network and mobile equipment its operations and management need; the client's rules or its own service commitments displayed in the office.
Its staff are to hold at least a secondary vocational or high school education, know the basic operations of the trade and be familiar with the laws and regulations that apply to it. It was issued on 28 February 2017 and has applied since 1 September 2017.
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Document preview — GB/T 33530-2017
National Standard of the People's Republic of China
- ICS
- 03.080
- Classification
- A 12
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Preface
- 1 Scope
- 2 Terms and definitions
- 3 Basic requirements
- 4 Service Contents
- 5 Institutional management
- 6 Service requirements
- 7 Service Process
- 8 data preservation
- 9 Evaluation and improvement of service quality
Foreword
This standard is drafted in accordance with the rules given in GB/T 1.1-2009.
1 Scope
This standard stipulates the service content, service requirements, service process and service quality evaluation of human resources outsourcing service.
This standard applies to human resources outsourcing services.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1 Human resources outsourcing services
In accordance with the requirements of customers commissioned to undertake customer human resources management, development, configuration and related professional services activities.
2.2 Human resources outsourcing service organization
In accordance with the requirements of customers commissioned to undertake human resources outsourcing services enterprises and social organizations.
3 Basic requirements
3.1 Service organization
The Human Resources Outsourcing Service shall meet the following requirements.
a) Obtain the business license and human resources service qualification with the scope of human resources outsourcing service business according to law;
b) When the service involves the business license of other industries, it shall obtain administrative license in the relevant field.
3.2 Site facilities
The following basic facilities should be provided for human resources outsourcing services.
a) have a separate office space and telephone, computer, office furniture and other necessary office equipment and facilities;
b) support the human resources outsourcing services operation and management of network equipment, mobile devices and other information technology facilities;
c) prominence in the office to publicize the customer's rules or service commitments.
3.3 Practitioners
Human resources outsourcing services practitioners should meet the following requirements.
a) have a secondary vocational education, high school and above;
b) master the basic knowledge of human resources outsourcing services and basic operational processes;
c) familiar with human resources outsourcing services related laws and regulations.
4 Service content
Human resources outsourcing services include and are not limited to.
a) on behalf of the management of human resources functions outsourcing;
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
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