GB/T 31176-2014Specification for leisure consulting service (English PDF)

2.1 Leisure Consulting

Request to carry out information exchange and related leisure activities carried out.

2.2 Leisure Services

According leisure needs of clients and the actual situation, to inquire resolve questions of leisure consumption behavior.

3.1

provide information related to inquiries and leisure, consumption advisories, event planning, skills training and other basic services.

3.2

provide volunteers, a foretaste, Products, booking additional services transactions.

3.3

timely and effective information service, complete a comprehensive, objective and fair.

3.4

channels to provide diverse information, easy access, easy to those who need to access and understand.

4.1

service establishments reasonable location, easy access to those who need.

4.2

Service area clean, comfortable environment, decoration and services coordination.

4.3

Service equipped, advanced and properly used.

4.4

on waiting lists, leisure facilities and other services.

4.5

services accessible facilities.

5.1 Type of service

5.1.1

offers a variety of services, such as on-site services, telephone services, fax services, network services, home services.

5.1.2

to provide convenient, timely and effective consulting services as agreed.

5.1.3

invite industry experts to provide consulting services.

5.1.4

medical, rescue, training and other professional institutions to implement cooperation in services.