GB/T 19363.2-2006Specification for translation services - Part 2: Interpretation (English PDF)

GB/T 19363.2-2006 is the English-translated version of 翻译服务规范 第2部分：口译.

China's national service specification for interpreting - the spoken counterpart of the translation service standard, covering what an interpreting provider must do and how the quality of the service is judged.

It specifies the requirements for the provider, the process of accepting and delivering an interpreting assignment, the qualifications and obligations of the interpreter, the preparation, the conduct of the assignment, confidentiality, and the handling of complaints and disputes.

Interpreting is bought and sold as a service rather than as a product, and its quality cannot be inspected after delivery. There is no artefact to check: the words are gone, and by the time a client discovers that a negotiation went wrong or a technical briefing was misunderstood, the assignment is over.

That is why a service standard is the right instrument here, and why almost all of it concerns what happens before and around the assignment rather than the interpreting itself.

The provider must establish what mode is required - consecutive, simultaneous, whispered, liaison - because the modes are not interchangeable and each carries its own staffing and equipment implications; simultaneous work requires interpreters in pairs and rotation, since accuracy falls sharply after about half an hour of continuous work, and it requires functioning booths and sound.

The provider must obtain the subject material in advance, since an interpreter without the terminology, the agenda and the speakers' documents cannot perform however skilled.

The standard sets out the qualification of the interpreter for the assignment, the professional conduct and impartiality expected, the confidentiality obligation, and the record and complaint procedure by which a dispute is settled. Issued on 4 September 2006 and in force since 1 December 2006.

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

GB/T 19363.1-2008|GB/T 19682-2005|GB/T 18354-2021|GB/T 40036-2021|GB/T 19363.2-2006|GB/T 24421.1-2009

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