GB/T 19363.1-2022Translation services—Requirements for translation services (English PDF)

4.2.4 Other matters

4.2.4.1 Additional services

If clients want to get additional services, they shall consult with translation

service-providers. Additional services include.

— Compilation of professional terminologies;

— Graphic design (including pictures, formulas, tables);

— Drawing process (word filling, scaling, etc. of drawings larger than A3);

— Layout process;

— Format preparation, printing;

— Others.

Note. Additional services shall be separately charged.

4.2.4.2 Signature

It shall comply with provisions of the relevant national copyright and signature laws

and regulations.

4.2.4.3 Client's needs

Translation service-providers shall consult clients about the usage scope and objects,

so as to provide a better translation services.

4.2.4 4 Source language and professional terminologies

If necessary, clients shall provide the corresponding materials and supports, such as.

— Professional literature;

— Professional terminologies,

— Paraphrase of difficult-words and abbreviation table; the relevant text;

— Background information;

— Appointed special software;

— Visiting sites or physical objects;

— Contact persons who are able to answer questions.

4.2.4.5 Word counting method

Word counting is generally based on Chinese.

— Word counting according to layout. COUNT according to actual text. That is,

COUNT by multiplying the word-number of each line of the layout BY all actual

line-number; for those that are less than one-line or the subject-lines, COUNT as

one line;

— Word counting according to computer. BASE on the counting of word processing

software, usually adopts "number of characters (excluding space)" [Translator.

Chinese characters].

Note. When the source language and target language are both foreign languages, it shall be

negotiated by clients and translation service-providers.

4.3 Traceability identification

Each set of material shall be identified by unique traceable identification through

means such as numbers and/or letters. It shall include one or several following

elements.

— Sequence serial number;

— Batch;

— Date;

— Quantity (number of pages, specifications);

— Language-type;

— Client code.

4.4 Translation services

4.4.1 Original

4.4.1.1 Clients shall provide the electronic records of originals as possible. Translation

service-providers generally do not accept handwritten originals.

4.4.1.2 Original sort-out and protection

— INVENTORY and SORT-OUT originals; CHECK if there are gaps, omissions, and

illegible. If any, it shall inform clients, and ask clients to provide and supplement. If

corresponding text of originals shall be translated and fully reflected in the finished

translation. It must not have miss-translation, lack-translation, omitted-tranlsation, and

skip-translation. The parts with less confidence in translation accuracy shall be noted,

unless it is specifically agreed with clients.

4.4.3.4 Unified vocabulary

The proprietary vocabulary shall be unified across the finished translation. For the

vocabulary which has no conventional translation, it shall be translated after

discussing with clients (this kind of vocabulary shall be clearly indicated).

4.4.4 Review

4.4.4.1 Reviewer qualification. same as 4.4.3.1.

4.4.4.2 Review shall be carried out according to originals (copies) and draft translation,

and shall unify the proprietary vocabulary according to the context. It must carefully

review the names, data, formulas, quantities, and units. After the finished translation is

reviewed, it shall be accurate in contents and fluent in writings. Reviewing shall use

obvious identifications that are different from those used in translation, so as to

distinguish one from another.

4.4.4.3 Review contents.

— If the draft translation is complete;

— If the contents and terminologies are accurate, and if the text function meets

needs;

— If the grammar and figure of speech are correct, If the language usage is

appropriate;

— If it complies with the client's agreement about the quality of finished translation;

— If the translator's notes are appropriate;

— If the formats, punctuations, and symbols of draft translation are correct.

Note. DECIDE the number of review according to, agreed with clients, the usage of finished

translation.

4.4.5 Editing

Translation editing work is mainly a process of reprocessing according to the format of

originals, so as to make the breadth, layout, format, font, spelling of finished

translation to meet requirements of GB/T 788-1999.The layout of finished translation

shall be beautiful, elegant, and compact; the chart shall be arranged in order,

corresponding to the original, and complete in chapters and sections. When editing, it

non-paper drafts to clients.

Note. In this case, translation service-providers does not undertake the responsibility of 4.5.2,

4.5.3 in this Part.

4.7 Client feedback and quality tracking

Translation service-providers shall designate a person to register and organize client's

feedback and suggestions, and take corrections or corrective measures against the

feedback and suggestions for rectifications. It shall reply to all feedback and

suggestions from clients.

For batch-business clients, translation service-providers shall also perform the

preliminary, mid-term, and late-term quality tracking and interviews, and timely rectify

the problems feedbacked by clients.

4.8 Confidentiality

Translation service-providers shall safeguard the clients' business and technical

secrets according to relevant laws and regulations, and must not disclose the clients'

business or technical secrets to any third party.

4.9 Declaration of conformity

Each tr...

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