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YD/T 1926.4-2010Technical specification for IT operations and maintenance service management. Part 4: Service management support system (English PDF)

IT运维服务管理技术要求第4部分：服务管理支撑系统

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Issued by

Ministry of Industry and Information Technology

Level / Type

National · Recommended

Issue date

December 29, 2010

Implementation date

January 1, 2011

Scope

YD/T 1926.4-2010 is the English-translated version of IT运维服务管理技术要求第4部分：服务管理支撑系统.

YD/T 1926.4-2010 — This standard specifies the operation and maintenance of IT service management support system architecture, functional requirements, interface requirements, and technical requirements.

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Document preview — YD/T 1926.4-2010

National Standard of the People's Republic of China

ICS: 33.030
Classification: M 21

Issued by: Ministry of Industry and Information Technology

What this standard covers1
Document data2
Standards quoted by this document3

What this standard covers

This standard specifies the operation and maintenance of IT service management support system architecture, functional requirements, interface requirements, and technical requirements. This standard applies to guide IT operation and maintenance service management support system.

Document data

International classification (ICS): 33.030.

Chinese classification (CCS): M21.

Estimated length of the Chinese original: 27,284 words.

Standards quoted by this document

YD/T 1926.1-2009

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 18 pages — is available in the English PDF.

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