GB/T 45502-2025General requirements for information security of service robots (English PDF)
服务机器人信息安全通用要求
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
March 28, 2025
Implementation date
October 1, 2025
Scope
GB/T 45502-2025 is the English-translated version of 服务机器人信息安全通用要求.
China's national standard for the cybersecurity of service robots - the delivery robots in hotels and hospitals, the guide and reception robots in banks and stations, the cleaning, cooking and companion robots in homes.
These machines combine a mobile body with cameras, microphones, lidar and a network connection, and they are usually controlled from a phone app and managed from a cloud back end, so a weakness in any of the three can leak personal data, hand control of a moving machine to an attacker or turn a fleet of robots into a foothold in a corporate network.
The standard treats the robot as a system of three parts - the host system on the robot itself, the operating terminal and the back-end management system - and for each sets out the security functions it must provide and the concrete requirements: protected or disabled debug interfaces, secure storage, authentication and role-based permissions, firewalls and minimum services, encrypted communications with mutual certificate verification, authenticity and integrity checks with rollback for firmware and software updates, protection of vital data and command replay, patching of disclosed vulnerabilities and security auditing.
It then gives a test method for every requirement, and an informative annex that grades the level of protection a robot needs according to its type and use.
It is intended for manufacturers and integrators designing and hardening service robots and for the laboratories that evaluate them, and may be applied by reference to special and medical robots.
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Document preview — GB/T 45502-2025
National Standard of the People's Republic of China
- ICS
- 25.040.30
- Classification
- J 28
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Abbreviations
- 5 System composition
- 5.1 System architecture
- 5.2 Architecture security
- 6 Information security functions
- 6.1 Specific functions
- 6.2 Host system security functions
- 6.3 Operating terminal security functions
- 6.4 Back-end management system security functions
- 7 Information security requirements
- 7.1 Host system security
- 7.2 Operating terminal security
- 7.3 Back-end management system security
- 8 Test methods
- 8.1 Host system security
- 8.2 Operating terminal security
- 8.3 Back-end management system security
- Annex A (informative) - Grading of information security protection capability
- Bibliography
Foreword
This document was drafted in accordance with the rules given in GB/T 1.1-2020 Directives for standardization - Part 1: Rules for the structure and drafting of standardizing documents.
Attention is drawn to the possibility that some elements of this document may be the subject of patent rights. The issuing body of this document shall not be held responsible for identifying any or all such patent rights.
This document was proposed by the China Machinery Industry Federation and is under the jurisdiction of the National Technical Committee on Robot of Standardization Administration of China (SAC/TC 591).
Drafting organizations of this document: China Software Testing Center (Software and Integrated Circuit Promotion Center of the Ministry of Industry and Information Technology), Beijing Humanoid Robot Innovation Center Co., Ltd., Beijing Research Institute of Automation for Machinery Industry Co., Ltd., Beijing Yunji Technology Co., Ltd., Zhejiang University, Beijing University of Posts and Telecommunications, Wuhan University of Technology, Shenyang Institute of Automation of the Chinese Academy of Sciences, Shenzhen UBTECH Robotics Corp., Ltd. and other enterprises and institutes.
GB/T 45502-2025 was issued on 28 March 2025 by the State Administration for Market Regulation and the Standardization Administration of China and has been in force since 1 October 2025. It is a recommended national standard.
1 Scope
China's national standard for the cybersecurity of service robots - the delivery robots in hotels and hospitals, the guide and reception robots in banks and stations, the cleaning, cooking and companion robots in homes. These machines combine a mobile body with cameras, microphones, lidar and a network connection, and they are usually controlled from a phone app and managed from a cloud back end, so a weakness in any of the three can leak personal data, hand control of a moving machine to an attacker or turn a fleet of robots into a foothold in a corporate network. The standard treats the robot as a system of three parts - the host system on the robot itself, the operating terminal and the back-end management system - and for each sets out the security functions it must provide and the concrete requirements: protected or disabled debug interfaces, secure storage, authentication and role-based permissions, firewalls and minimum services, encrypted communications with mutual certificate verification, authenticity and integrity checks with rollback for firmware and software updates, protection of vital data and command replay, patching of disclosed vulnerabilities and security auditing. It then gives a test method for every requirement, and an informative annex that grades the level of protection a robot needs according to its type and use. It is intended for manufacturers and integrators designing and hardening service robots and for the laboratories that evaluate them, and may be applied by reference to special and medical robots.
This document specifies the information security requirements and test methods for service robots.
This document applies to the design, implementation, evaluation and hardening of information security of service robots.
Special robots and medical robots may use it for reference.
Note: this document applies to all kinds of service robots, mainly including personal/domestic service robots and public service robots.
2 Normative references
The contents of the following documents constitute indispensable provisions of this document through normative references in the text. For dated references, only the edition corresponding to that date applies to this document. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 12643-2025 Robotics - Vocabulary.
GB/T 25069-2022 Information security technology - Glossary.
GB/T 35273 Information security technology - Personal information security specification.
3 Terms and definitions
For the purposes of this document, the terms and definitions given in GB/T 12643-2025 and GB/T 25069-2022 and the following apply.
3.1 service robot - a robot that performs useful tasks for humans or equipment in personal use or professional use. Note 1: tasks in personal use include handling or serving of items, transportation, physical support, providing guidance or information, grooming, cooking and food handling, and cleaning. Note 2: tasks in professional use include inspection, surveillance, handling of items, person transportation, providing guidance or information, cooking and food handling, and cleaning. [Source: GB/T 12643-2025, 3.7]
3.2 debug interface - a physical interface reserved for the development, maintenance, diagnosis and so on of the robot.
3.3 operating terminal - a computing device used on the move to interact with the service robot, having an open operating system that provides an application development interface and can install and run third-party application software.
3.4 host system - the core software and hardware platform that coordinates the functions of the robot, such as navigation, perception, decision-making and interaction, so that the robot can perform its tasks effectively. Note: the host system includes modules such as the service robot body, the operating system and sensors.
3.5 credential - a representation of an identity used for authentication. Note 1: a credential is usually made to facilitate data authentication of the identity information it represents, and data authentication is usually used for authorization. Note 2: for example, the identity information represented by a credential can be printed on human-readable media or stored in a physical token, usually presented in a way intended to reinforce its perceived validity. Note 3: a credential may be a user name, a user name with password, a personal identification number (PIN), a certificate, a smart card, a token, a fingerprint and so on. [Source: GB/T 25069-2022, 3.458, modified]
3.6 vital data - data whose disclosure may directly affect public health and safety. Note: it includes user data, credentials, system configuration, database contents, IP addresses, passwords, sensitive file paths, private keys, certificates and API keys.
3.7 key instruction data - a series of instructions and parameters used to direct the behaviour and decisions of the service robot. Note: it includes control instructions, task instructions and configuration parameter adjustments.
4 Abbreviations
The following abbreviations apply to this document: AES, Advanced Encryption Standard; AP, Access Point; API, Application Programming Interface; CNNVD, China National Vulnerability Database of Information Security; CNVD, China National Vulnerability Database; CPU, Central Processing Unit; CRC, Cyclic Redundancy Check; IP, Internet Protocol; MD5, Message Digest Algorithm 5; NVD, National Vulnerability Database (United States); SQL, Structured Query Language; SSL, Secure Sockets Layer; TCP, Transmission Control Protocol; TLS, Transport Layer Security; USB, Universal Serial Bus; WAPI, Wireless LAN Authentication and Privacy Infrastructure; WPA, WAPI Protected Access.
5.1 System architecture
A service robot system consists of the host system, the operating terminal and the back-end management system; the system architecture is shown in Figure 1.
5.2 Architecture security
Communication between the host system and the operating terminal and back-end management system involves the transmission of sensitive information such as user instructions and robot execution results, and shall use encryption protocols and secure channels to prevent information leakage and tampering. Communication between the operating terminal and the back-end management system, used to control and manage the robot, shall use identity authentication and permission control to ensure its security and reliability. The parts of the host system, operating terminal and back-end management system that collect, store, use and process personal information shall comply with GB/T 35273.
Note to Figure 1: solid lines indicate that the two parties can communicate; dashed lines indicate that they may not necessarily communicate.
6.1 Specific functions
Information security of service robots mainly comprises host system security, operating terminal security and back-end management system security; the specific functions are shown in Figure 2. Since service robots of different types and application scenarios differ in the importance they attach to information security, the protection capability level may be chosen by reference to Annex A.
6.2 Host system security functions
Host system security includes hardware security, control system security, communication and data security and application security, ensuring the security, integrity and availability of the hardware, software and related data of the host system and the safety and reliability of the service robot host system.
6.3 Operating terminal security functions
Operating terminal security includes communication and data security and application security, ensuring the data security of the operating terminal device and that applications use secure configurations and have security protection policies, so as to protect the terminal from security threats.
6.4 Back-end management system security functions
Back-end management system security includes operating system security, communication and data security and application security, providing secure management of the operating system and reliable services, preventing malicious activity and network attacks and improving the security and reliability of the system.
7.1 Host system security
7.1.1 Hardware security. Physical interface security: the hardware shall not expose physical interfaces; if a debug interface is physically accessible, it shall not be enabled in software, or it shall be provided with a robust authorised access mechanism that verifies the legitimacy of the operator. Data storage security: the main board chips shall have a secure storage mechanism. Protection against dolphin attacks: the frequencies recognised by the microphone used for human-machine interaction shall be limited to the normal range of human hearing stated in the standard, to prevent inaudible voice command (dolphin) attacks. Authentication of third-party peripherals: third-party peripherals such as cameras and lidar shall have an authentication mechanism and be able to resist attacks on it.
7.1.2 Control system security. The control system shall have an authentication mechanism able to resist authentication attacks; user permissions shall be divided so that each user can use only the permissions assigned; the functions required for services or operation should be kept to the minimum consistent with normal work; the firewall shall be enabled to filter potential network attacks; all unused network and logical interfaces shall be closed, and any accessible interface shall have a robust authorised access mechanism; security events shall be recorded so that abnormal behaviour can be detected in time; known vulnerabilities shall be fixed promptly, and the operating system and middleware shall not contain high-risk or more severe vulnerabilities disclosed by NVD, CNVD or CNNVD longer ago than the period stated in the standard; and a trusted verification mechanism shall verify the boot loader, root of trust and applications of the host system.
7.1.3 Communication and data security. Data transmitted over the network by the host system shall be encrypted; where secure sockets layer certificates are used, mutual (two-way) authentication shall be applied; wireless signals provided by the host system shall use secure configurations; a data backup mechanism shall allow data to be restored promptly and accurately after an incident; and vital data shall not be output to logs in plain text.
7.1.4 Application security. Known vulnerabilities shall be fixed promptly within the same disclosure criterion; the integrity and the authenticity of firmware updates shall be ensured; if an update fails, the firmware shall be able to roll back to the version before the update so that the application remains available; and received external key instruction data should be protected against successful replay.
7.2 Operating terminal security
7.2.1 Communication and data security. Data transmitted over the network shall be encrypted, and vital data shall not be displayed or output in plain text.
7.2.2 Application security. The application shall have an authorised access mechanism so that normal functions run with least privilege; it shall resist attacks on its authentication mechanism and have a user authentication mechanism; it shall have anti-disassembly measures; the integrity and authenticity of software updates shall be ensured, with rollback to the previous version if an update fails; the code package shall not contain vital data (no hard coding); and known vulnerabilities shall be fixed promptly within the disclosure criterion of the standard.
7.3 Back-end management system security
7.3.1 Operating system security. The operating system shall have a security audit mechanism recording key events and user activity; an authentication function able to resist authentication attacks; anti-formatting protection such as physical or logical write protection against malicious formatting of storage units by viruses and intruders; role-based division of user permissions; system resource monitoring and alarm covering CPU, memory, storage and network resources; and trojan and virus detection.
7.3.2 Communication and data security. The data encryption algorithms shall be secure, free from weak keys, predictable random numbers, identity forgery and disclosed high-risk vulnerabilities within the criterion of the standard; the system shall prevent replay attacks, ensure the confidentiality of data in network transmission and provide data backup and recovery.
7.3.3 Application security. The application shall identify and authenticate logged-in users and resist authentication attacks; validate the correctness of data entered through APIs and user interfaces; fix known vulnerabilities promptly; and have a permission mechanism ensuring that users hold only the permissions granted to them.
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 23 pages — is available in the English PDF.
Referenced standards
Normative references
- GB/T 12643-2025 Robotics - VocabularyRobotics - Vocabulary
- GB/T 25069-2022 Information security technology - GlossaryInformation security techniques—Terminology
- GB/T 35273 Information security technology - Personal information security specificationInformation security technology—Personal information security specification
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