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GB/T 44718-2024Accessibility service specification for urban rail transit operations (English PDF)

城市轨道交通无障碍运营服务规范

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

October 26, 2024

Implementation date

February 1, 2025

Scope

GB/T 44718-2024 is the English-translated version of 城市轨道交通无障碍运营服务规范.

GB/T 44718-2024 is the Chinese national standard covering the help a metro, light rail, monorail, urban rapid rail, maglev or tram operator owes a passenger who cannot see, hear, speak or walk the route unaided — the general requirements, the services for each of those groups, the accessible carriage and the part of the platform that lines up with it, the information services, the knowledge and skills the staff must have, and the supervision and improvement of the service. First edition, under the Ministry of Transport. In force from 1 February 2025. Issued on 26 October 2024, it has been in force since 1 February 2025.

Document preview — GB/T 44718-2024

National Standard of the People's Republic of China

ICS: 03.220.20
Classification: R 11

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

PrefaceIII
1 Scope1
2 Normative references1
3 Terms and Definitions1
4 General Requirements2
5 Services for visually impaired passengers2
6 Services for Hearing and Speech Impaired Passengers3
7 Services for passengers in wheelchairs3
8 Other services for passengers with accessibility needs3
9 Information Services3
10 Service knowledge and skills requirements4
11 Service Supervision and Improvement5
References6

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting.

Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.

This document is proposed by the Ministry of Transport of the People's Republic of China.

This document is under the jurisdiction of the National Technical Committee for Standardization of Urban Passenger Transport (SAC/TC529).

This document was drafted by: Ministry of Transport Science and Technology Research Institute, Shanghai Shentong Metro Group Co., Ltd., Guangzhou Metro Group Co., Ltd., Shenzhen Metro Operation Group Co., Ltd., Shenyang Metro Group Co., Ltd. Operation Branch, Changchun Rail Transit Group Co., Ltd., Suzhou Rail Transit Group Co., Ltd.

Road Transportation Operation Co., Ltd., Nanchang Rail Transit Group Co., Ltd. Operation Branch, Beijing Urban Construction Transportation Design Institute Co., Ltd., Beijing Jiaotong University, Beijing Urban Construction Design and Development Group Co., Ltd., China Urban Planning and Design Institute, China Academy of Communications Technology Group Co., Ltd. company.

The main drafters of this document are: Feng Xujie, Liu Yue, Mao Xiaolei, Xia Hexiang, Bai Yun, Li Guocheng, Guan Mingdong, Zhang Xin, Liu Jianfeng, Liu Xiaofei, Wang Yang, Yang Jing, Luo Lin, Cui Kai, Chen Yao, Wu Ke, Zhang Yanan, Wang Zijia, Hu Yun, Liu Jumei, Li Mo, Han Huimin, Cheng Zenong, Liu Weimin, Yu Songwei, Lü Zhoulin, Wu Zhaozhang, Qin Zhenhua, Feng Huayong, and Sun Ling.

Urban rail transit barrier-free operation service specifications

1 Scope

This document stipulates the overall requirements for barrier-free operation services of urban rail transit, services for passengers with visual impairments, services for passengers with hearing and speech impairments, and services, services for passengers in wheelchairs, services for other passengers with accessibility needs, information services, service knowledge and skills requirements, and service supervision and requirements for improvement.

This document is applicable to barrier-free operation services of urban rail transit systems such as subways, light rails, monorails, urban rapid rails, and medium and low-speed maglevs. For tram use.

2 Normative references

GB/T 10001.9

GB/T 15720

GB/T 18574

GB 50157

GB 50763

GB 55019

3 Terms and Definitions

The following terms and definitions apply to this document.

3.1 Accessible needs

Passengers' service needs due to vision, hearing, speech, and movement impairments when riding urban rail transit.

3.2 AccessibilityService

Provide autonomous, safe and convenient urban rail transit travel services to meet passengers' accessibility needs.

3.3

Carriages with dedicated wheelchair spaces, handrails, fixtures, or other safety features.

3.4

The waiting area corresponding to the barrier-free carriage location on the urban rail transit platform.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Referenced standards

Normative references

GB/T 15720 · GB 50157 · GB 50763 · GB 55019

Editions of GB/T 44718

Edition	Title	Revision	Status
GB/T 44718-2024	Accessibility service specification for urban rail transit operations	current edition	Current

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