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GB/T 44479-2024Guidance for evaluating the online learning service organization (English PDF)

在线学习服务组织评价指南

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

September 29, 2024

Implementation date

January 1, 2025

Scope

GB/T 44479-2024 is the English-translated version of 在线学习服务组织评价指南.

GB/T 44479-2024 is the Chinese national standard covering the assessment of a body that sells learning online rather than in a classroom — what is evaluated and the fairness, validity and reliability the evaluation itself has to hold to, the four groups of elements covering organisation and management, resources, personnel and service level, the normative tables that spell each group out, the conduct of the evaluation and the grounds for suspending it, and the form the result takes. First edition. In force from 1 January 2025. Issued on 29 September 2024, it has been in force since 1 January 2025.

Document preview — GB/T 44479-2024

National Standard of the People's Republic of China

ICS: 03.080
Classification: A 12

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

PrefaceIII
1 Scope1
2 Normative references1
3 Terms and Definitions1
4 Evaluation objects2
5 Evaluation Principles3
5.1 Fairness3
5.2 Normativeness3
5.3 Validity3
5.4 Reliability3
6 Evaluation factors3
6.1 Organization and Management3
6.2 Resource Management3
6.3 Personnel Management4
6.4 Service Level4
7 Evaluation Process4
7.1 Evaluation Preparation4
7.2 Evaluation Implementation5
7.3 Issue evaluation results5
7.4 Evaluation Suspension5
8 Evaluation results6
8.1 Contents6
8.2 Form6
Appendix A (Normative) Organizational Management Evaluation Elements7
Appendix B (Normative) Resource Management Evaluation Elements10
Appendix C (Normative) Personnel Management Evaluation Elements14
Appendix D (Normative) Service Level Evaluation Elements17
References20

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting is required.

Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.

This document was proposed and coordinated by the National Education Services Standardization Technical Committee (SAC/TC 443).

This document was drafted by: China National Institute of Standardization, China Academy of Educational Sciences, Anhui Taoyun Technology Co., Ltd., Zhejiang University MBA Education Center, Zhejiang University City College, Shanghai Children's Medical Center affiliated to Shanghai Jiaotong University School of Medicine, Beijing Language and Culture University, Xi'an University of Finance and Economics, Hubei Institute of Standardization and Quality, China University of Metrology, Beijing Zhongchuan Tantu Culture Media Co., Ltd., China Articles Code Center, Beijing Future Technology Development Co., Ltd.

The main drafters of this document are: Hou Fei, Chen Ruping, Zheng Juaner, Wang Nana, Liu Qingsheng, Xie Xiaoyun, Wang Xiaoyi, Du Jian, Bao Haijun, Xu Xiangrui, Ye Yang, Zhang Chao, Dai Zhixi, Huang Wei, Fu Rong, Yang Yang, Zhang Yuqun, Xiong Wei, Bo Wei, Zhong Ruyan, Chai Mingyi.

A Guide to Evaluating Online Learning Service Organizations

1 Scope

This document provides suggestions and guidance for the evaluation of online learning service organizations, including evaluation objects, evaluation principles, evaluation elements, and evaluation process.

process and evaluation results.

This document applies to the management and implementation of evaluation activities in online learning service organizations.

2 Normative references

GB/T 20271

GB/T 26997-2011

GB/T 33259

GB/T 35273

ISO 29995

3 Terms and definitions

For this document, the terms and definitions defined in ISO 29995 2021, GB/T 26997-2011 and the following apply.

3.1 learning service

A range of activities to promote learning.

[Source. ISO 29993 2017, 3.12]

3.2 Online learning service

Using Internet technology, characterized by time and space separation, with learning resources and/or learning systems, and equipped with service personnel and/or service products Learning services (3.1).

[Source. ISO 29994 2021, 3.1, modified]

3.3 Organization

Individuals or groups that are interrelated and assume different responsibilities and have different authorities in order to achieve certain goals.

Note. Organisations include but are not limited to sole proprietors, corporate bodies, joint stock companies, sole proprietorships, conglomerates, government departments, partnerships, charities or Associations, including branches and associations, whether registered or not and whether public or private. [Source. ISO 21001 2018, 3.1]

3.4 online learning service organization

organizations (3.3) that provide online learning services (3.2)

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 24 pages — is available in the English PDF.

Referenced standards

Normative references

ISO 29995

Editions of GB/T 44479

Edition	Title	Revision	Status
GB/T 44479-2024	Guidance for evaluating the online learning service organization	current edition	Current

This page sells the current edition, GB/T 44479-2024. Earlier editions are listed for reference only.

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