GB/T 43542-2023Specification for supervision and evaluation of property service in government offices (English PDF)

Foreword

This document complies with the provisions of GB/T 1:1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents" Drafting:

Please note that some content in this document may be subject to patents: The publisher of this document assumes no responsibility for identifying patents:

This document was proposed and coordinated by the National Agency Affairs Management Standardization Working Group (SAC/SWG17):

This document was drafted by: State Administration of Government Affairs, AVIC Property Management Co:, Ltd:, Jiangsu Provincial Administration of Government Affairs, Sichuan Provincial Government Urban Government Affairs Bureau:

The main drafters of this document: Xu Yongsheng, Lei Boyong, Yin Xing, Xue Jie, Mi Cang, Liang Weijia, Gao Wentian, Zou Lili, Tan Yu:

Introduction

This document aims to standardize the supervision and evaluation of property services in office areas of government agencies, and regulate the supervision and evaluation of property services in office areas of government agencies:

It puts forward standards and requirements in terms of evaluation and property service improvement, and provides methods and tools for carrying out relevant work, so as to provide better service for the property management of office areas:

Provide technical basis for property service clients to organize and carry out property service supervision, evaluation, property service procurement and other related work:

The setting of evaluation indicators is mainly based on national laws, administrative regulations, departmental regulations and normative documents issued by relevant national departments:

The orientation is: conducive to improving the level of agency property services and management, conducive to the standardization, normalization and social development of agency logistics management, and beneficial to To create a safe, orderly, green, clean, civilized and harmonious office working environment:

Standards for supervision and evaluation of property services in office areas of government agencies

1 Scope

This document stipulates the terms and definitions, general requirements, property service supervision, property service supervision and evaluation in the office area of the agency:

service evaluation, property service improvement and evaluation tools:

This document is applicable to the organization of the client of property services in the office area of the agency to carry out the supervision and evaluation of property services in the office area of the agency:

The technical business work area in the relevant office area shall be implemented accordingly:

2 Normative reference documents

GB 2894

GB 5749

GB/T 10001

GB 13495

GB 17051

GB/T 17242

GB/T 18883

GB/T 21741

GB 25201

GB/T 36710

GB 50222

GB 50365

3 Terms and definitions

The following terms and definitions apply to this document: 3:1 governmentoffices The party and government agencies use the premises to secure the offices of the agencies: 3:2 Activities to supervise, manage and inspect property management and services: