GB/T 42936-2023Facility management - Guidance on process management (English PDF)
设施管理 过程管理指南
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
August 6, 2023
Implementation date
August 6, 2023
Scope
GB/T 42936-2023 is the English-translated version of 设施管理 过程管理指南.
GB/T 42936-2023 is the Chinese standard "Facility management - Guidance on process management". Its scope clause reads: This document establishes the general principles of process management in facilities management and provides guidance for planning, defining, evaluating and improving facilities management processes.
This document applies to facilities management activities in all types of organizations. Its clauses include normative reference documents; terms and definitions.
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Document preview — GB/T 42936-2023
National Standard of the People's Republic of China
- ICS
- 03.080.01
- Classification
- J04
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Preface
- Introduction
- 1 Scope
- 2 Normative reference documents
- 3 Terms and Definitions
- 4 General
- 4.1 Systematic
- 4.2 Evaluability
- 4.3 Continuous adaptability
- 5 planning
- 5.1 Requirement background
- 5.2 Leadership role
- 5.3 Organization and personnel
- 5.4 Financial Budget
- 6 Defining the facilities management process
- 6.1 Overview
- 6.2 FM Planning and Management
- 6.3 Investment/Transaction Management
- 6.4 Construction project management
- 6.5 Operation and maintenance management
- 7 ratings
- 8 improvements
- 8.1 Non-conformity and corrective actions
- 8.2 Continuous improvement
1 Scope
This document establishes the general principles of process management in facilities management and provides guidance for planning, defining, evaluating and improving facilities management processes.
This document applies to facilities management activities in all types of organizations.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to this document.
GB/T 19000 Quality Management System Fundamentals and Terminology
GB/T 36688 Facility Management Terminology
3 Terms and definitions
The terms and definitions defined in GB/T 19000 and GB/T 36688 and the following apply to this document.
3.1 organization
A person or a group of people whose functions are composed of responsibilities, authorities and relationships to achieve a goal.
Note. The concept of organization includes but is not limited to agents, companies, groups, firms, enterprises, administrative agencies, partnerships, charities or research institutions, or
Part or combination of the above-mentioned organizations, whether incorporated or not, public or private.
[Source. GB/T 36688-2018,3.3.1]
3.2 activity
One or more tasks that contribute to the completion of a deliverable.
[Source. GB/T 36688-2018,3.5.2]
3.3 process
A set of interrelated or interacting activities that convert inputs into outputs.
[Source. GB/T 36688-2018,3.5.1]
3.4 customercustomer
A person or organization that can or actually accepts products or services provided to it or provided at its request.
Examples. consumers, principals, end users, retailers, recipients of products or services of internal processes, beneficiaries and purchasers.
Note. Customers can be internal or external to the organization.
[Source. GB/T 19000-2016,3.2.4]
3.5
An organizational function that integrates people, places, and processes within the built environment with the purpose of improving people's quality of life and increasing core business productivity.
[Source. GB/T 36688-2018,3.1.1] […]
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 38 pages — is available in the English PDF.
Referenced standards
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Related Standards
GB/T 19000.2-1998 — Quality management and quality assurance standards--Part 2: Generic guidelines for the application of GB/T 19001, GB/T 19002 and GB/T 19003
GB/T 19000-2000 — Quality management systems - Fundamentals and terminology
GB/T 19000-2008 — Quality management systems - Fundamentals and vocabulary
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GB/T 42936-2023
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