GB/T 41304.4-2025Knowledge management tools and methods — Part 4: Knowledge elicitation (English PDF)

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting.

This document is Part 3 of GB/T 41304 Knowledge Management Methods and Tools. GB/T 41304 has been published in the following parts.

— Part 1: Process knowledge management;

— Part 2: Design rational knowledge modeling;

— Part 3: Conference knowledge management;

— Part 4: Knowledge extraction;

— Part 5: Organizational knowledge management maturity assessment.

Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.

This document is submitted by the State Intellectual Property Office.

This document is under the jurisdiction of the National Technical Committee for Standardization of Knowledge Management (SAC/TC554).

This document was drafted by: China Academy of Launch Vehicle Technology, China National Institute of Standardization, Beijing Aerospace Long March Science and Technology Information Institute, Sichuan Zhichengzhi Technology Co., Ltd., Hebei Mingtong Communication Equipment Co., Ltd., Jiangxi Provincial Quality and Standardization Research Institute, Deyang Heavy Equipment Testing Co., Ltd.

Limited Liability Company, Shandong Hi-Speed Co., Ltd., China Mobile Internet Co., Ltd., and Qingdao Biaoyi Technology Co., Ltd.

The main drafters of this document are: Yue Gaofeng, Cai Hua, Du Junpeng, Liu Shouhua, Tian Xiaoyang, Yang Qiuhao, Wu Qinghai, Jia Xiaoxia, Qiu Zhaoliang, Wang Shumin, Chen Guilian, Li Wende, Bai Xue, Xu Nan, Zhang Peng, Liu Jianjun, Song Baoxiang, Tan Wei, Qi Junli, Fan Wendong, Sun Wenqing, Ma Zhongjun, An Huajuan, Wang Xinxin, Wang Chen.

Introduction

Knowledge is gradually becoming a key factor for organizations to gain competitive advantages, which means that contemporary society is entering the era of knowledge economy.

Knowledge extraction is a method of knowledge acquisition. This method requires strict screening of the objects and topics to be acquired, and the acquisition process must be carried out effectively.

The results obtained should be able to form methods, norms or experiences that are helpful in solving practical problems.

Experience helps improve the ability to complete tasks. Knowledge extraction during project development has become the focus of organizational knowledge management activities.

This document aims to help organizations get rid of low-level repetition and reduce duplication by stipulating the process and method of extracting key knowledge during the project.

Make mistakes, increase the probability of success, and effectively promote the in-depth integration of knowledge management into business processes.

Knowledge management methods and tools are intended to establish the principles for the acquisition, storage, sharing and application of knowledge. GB/T 41304 is intended to consist of five parts. constitute.

— Part 1: Process knowledge management. The purpose is to establish the concept, boundaries and scope, classification and expression of process knowledge.

— Part 2: Design rational knowledge modeling. The purpose is to establish a general method for design rational knowledge modeling.

— Part 3: Conference knowledge management. The purpose is to establish the method of conference knowledge management and provide reference for the development of relevant conference management software tools.

Provide technical basis or reference for development, evaluation and improvement.

— Part 4: Knowledge Extraction. The purpose is to standardize the principles of knowledge extraction and provide the process and methods of knowledge extraction.

— Part 5: Organizational knowledge management maturity assessment. The purpose is to assess the organization's knowledge management capabilities.

Knowledge management methods and tools Part 4: Knowledge Extraction

1 Scope

This document establishes the basic principles of knowledge extraction and stipulates the knowledge extraction of planning and design, review and review, refinement and processing, and delivery of results. Process related requirements.

This document is applicable to the processing and organization of knowledge about specific projects or events, as well as the development and testing of knowledge extraction software tools.

2 Normative references

GB/T 23703.2

3 Terms and Definitions

The terms and definitions defined in GB/T 23703.2 and the following apply to this document.

4 Basic Principles