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GB/T 40144-2021Collaborative business relationship management systems -Requirements and framework (English PDF)

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Issued by

State Administration for Market Regulation, China National Standardization Administration

Level / Type

National · Recommended

Issue date

May 21, 2021

Implementation date

September 1, 2021

Scope

GB/T 40144-2021 (Collaborative business relationship management systems -Requirements and framework) is available as an English-translated PDF.

GB/T 40144-2021 — This document specifies requirements for effective identification, development and management of collaborative business relationships within or between organizations. This document is applicable to private and public organizations of all sizes, including large multinational corporations, government organizations, non-profit organizations, and small, medium and micro enterprises. Enterprise etc. This document applies to the following different levels, such as. ---Single application (including operating unit, operating division of labor, single project or engineering, mergers and acquisitions, etc.); ---Individual relationships (including one-to-one relationships, alliances, partnerships, commercial customers and joint ventures, etc.); ---Relationships confirmed by multiple parties (including alliances, consortia, joint ventures, networks, extended enterprises, and end-to-end Supply chain, etc.); ---Apply to all confirmed relationship types within the organization.

Document preview — GB/T 40144-2021

National Standard of the People's Republic of China

Classification
A 00

Issued by: State Administration for Market Regulation, China National Standardization Administration

Contents

  • 1 Scope1
  • 2 Normative references1
  • 3 Terms and definitions1
  • 4 Organizational environment5
  • 4.1 Understanding the organization and its environment5
  • 4.2 Understanding the needs and expectations of related parties5
  • 4.3 Determine the scope of the collaborative business relationship management system5
  • 4.4 Collaborative business relationship management system5
  • 4.5 Value creation5
  • 5 Leadership5
  • 5.1 Leadership and Commitment5
  • 5.2 Policy6
  • 5.3 Organizational positions, responsibilities and authorities6
  • 6 Planning7
  • 6.1 Measures to deal with risks and opportunities7
  • 6.2 Collaborative business relationship goals and planning for their realization7
  • 6.3 Identification and Priority Establishment of Collaborative Business Relationship8
  • 7 Support8
  • 7.1 Resources8
  • 7.2 Competence and Behavior8
  • 7.3 Awareness8
  • 7.4 Communication8
  • 7.5 Documented information9
  • 8 Run10
  • 8.1 Operational planning and control10
  • 8.2 Operational awareness (Phase 1)10
  • 8.3 Knowledge (Phase 2)12
  • 8.4 Internal Evaluation (Phase 3)16
  • 8.5 Partner Screening (Phase 4)18
  • 8.6 Working Together (Phase 5)19
  • 8.7 Value Creation (Phase 6)24
  • 8.8 Unity (Phase 7)26
  • 8.9 Initiating Exit Strategy (Phase 8)28
  • 9 Performance Evaluation29
  • 9.1 Monitoring, measurement, analysis and evaluation29
  • 9.2 Internal audit30
  • 9.3 Management review30
  • 10 Improvement31
  • 10.1 Non-conformities and corrective actions31
  • 10.2 Continuous improvement31
  • Appendix A (Informative) Evaluation Checklist32
  • Appendix B (Informative) Relationship Management Plan37
  • Appendix C (informative) Competence and collaborative behavior39
  • Appendix D (informative) Relationship Maturity Matrix41
  • Appendix E (Informative) Exit Strategy43
  • Appendix F (informative) Description of business relationship types45
  • Appendix G (informative) Application Guide47
  • References53

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1.Structure and Drafting Rules of Standardization Documents"

Drafting.

The translation method used in this document is equivalent to ISO 44001.2017 "Requirements and Framework for Collaborative Business Relationship Management System".

Introduction

This document aims to set requirements for the establishment of a strategic life cycle framework to improve collaboration within and between organizations of all sizes

Business relationship. The collaboration business in this document involves multiple dimensions, as shown in Figure 1.This business relationship can be a one-to-one relationship or

So it involves a multi-party networked relationship.

Figure 1 Multi-dimensional relationship

This document is mainly used to solve the management system problems of a single organization, but it also believes that effective collaboration requires the joint work of two or more organizations.

Participate, and the management system needs to be consistent with the joint activities of all parties.

In addition to the overall requirements for the construction of the management system, this document also covers the requirements for the operation process of participating in specific or independent organizational relationships (see section

Chapter 8). For ease of use, this document also includes a large number of informative appendices. This document provides an assessment checklist to assist the organization in implementing and

To achieve the requirements in this document, the evaluation list can refer to Appendix A.

Figure 2 shows the relationship, organizational system and process between all chapters of this document.

The theme of the framework of this document is derived from the high-level architecture of the management system, and will change with the environment and maturity of the specific relationship life cycle.

change. These ever-changing themes influence the behavior and organizational culture of collaborative organizations to ensure that they are effective, optimal, and through collaborative methods.

Style to improve the level of income of related parties.

Figure 2 The relationship, organizational system and process between all chapters of this document

Collaboration business relationship management system requirements and framework

1 Scope

This document specifies requirements for effective identification, development and management of collaborative business relationships within or between organizations.

This document is applicable to private and public organizations of all sizes, including large multinational corporations, government organizations, non-profit organizations, and small, medium and micro enterprises.

Enterprise etc.

This document applies to the following different levels, such as.

---Single application (including operating unit, operating division of labor, single project or engineering, mergers and acquisitions, etc.);

---Individual relationships (including one-to-one relationships, alliances, partnerships, commercial customers and joint ventures, etc.);

---Relationships confirmed by multiple parties (including alliances, consortia, joint ventures, networks, extended enterprises, and end-to-end

Supply chain, etc.);

---Apply to all confirmed relationship types within the organization.

2 Normative references

There are no normative references in this document.

3 Terms and definitions

The following terms and definitions apply to this document.

3.1

Organization

In order to achieve the goal (3.8), a person or group of people whose functions are composed of responsibilities, powers and interrelationships.

Note. The concept of organization includes, but is not limited to, agents, companies, groups, firms, enterprises and institutions, administrative agencies, joint ventures, charities or research institutions,

Or a part or combination of the above organizations, regardless of whether it is a legal person organization, publicly owned or privately owned.

3.2

Stakeholder

Interestedparty

A person or organization that can influence a decision or activity, is affected by a decision or activity, or thinks that it is affected by a decision or activity (3.1).

3.3

Requirement

Needs or expectations that are stated, usually implied, or must be fulfilled.

Note 1."Usually implicit" refers to the organization (3.1) or related party (3.2) custom or general practice, the needs or expectations under consideration are self-evident.

Note 2.The specified requirements are express requirements, such as. stated in the documented information (3.11).

3.4

Management system

The organization (3.1) establishes the policy (3.7) and objectives (3.8) and the process (3.12) to achieve these objectives are related or interacting.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — all pages — is available in the English PDF.

Referenced standards

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