GB/T 40144-2021Collaborative business relationship management systems -Requirements and framework (English PDF)
协作业务关系管理体系 要求和框架
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Issued by
State Administration for Market Regulation, China National Standardization Administration
Level / Type
National · Recommended
Issue date
May 21, 2021
Implementation date
September 1, 2021
Scope
GB/T 40144-2021 is the English-translated version of 协作业务关系管理体系 要求和框架.
GB/T 40144-2021 specifies the requirements for identifying, developing and managing collaborative business relationships, within an organization and between organizations.
It follows the high-level structure of a management system standard, covering the context of the organization and value creation, leadership and policy, planning and the setting of collaborative business relationship objectives, support, operation, performance evaluation and improvement.
Clause 8 runs through the eight stages of the relationship life cycle, from operational awareness and knowledge to internal assessment, partner selection, working together, value creation, staying together and the activation of the exit strategy, and seven informative annexes add an assessment checklist, a relationship management plan, the competences and collaborative behaviours, a maturity matrix and an application guide.
It adopts ISO 44001:2017 identically. It was issued on 21 May 2021 and has applied since 1 September 2021.
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Document preview — GB/T 40144-2021
National Standard of the People's Republic of China
- ICS
- 03.100
- Classification
- A 00
Issued by: State Administration for Market Regulation, China National Standardization Administration
Contents
- Foreword
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Organizational environment
- 4.1 Understanding the organization and its environment
- 4.2 Understanding the needs and expectations of related parties
- 4.3 Determine the scope of the collaborative business relationship management system
- 4.4 Collaborative business relationship management system
- 4.5 Value creation
- 5 Leadership
- 5.1 Leadership and Commitment
- 5.2 Policy
- 5.3 Organizational positions, responsibilities and authorities
- 6 Planning
- 6.1 Measures to deal with risks and opportunities
- 6.2 Collaborative business relationship goals and planning for their realization
- 6.3 Identification and Priority Establishment of Collaborative Business Relationship
- 7 Support
- 7.1 Resources
- 7.2 Competence and Behavior
- 7.3 Awareness
- 7.4 Communication
- 7.5 Documented information
- 8 Run
- 8.1 Operational planning and control
- 8.2 Operational awareness (Phase 1)
- 8.3 Knowledge (Phase 2)
- 8.4 Internal Evaluation (Phase 3)
- 8.5 Partner Screening (Phase 4)
- 8.6 Working Together (Phase 5)
- 8.7 Value Creation (Phase 6)
- 8.8 Unity (Phase 7)
- 8.9 Initiating Exit Strategy (Phase 8)
- 9 Performance Evaluation
- 9.1 Monitoring, measurement, analysis and evaluation
- 9.2 Internal audit
- 9.3 Management review
- 10 Improvement
- 10.1 Non-conformities and corrective actions
- 10.2 Continuous improvement
- Appendix A (Informative) Evaluation Checklist
- Appendix B (Informative) Relationship Management Plan
- Appendix C (informative) Competence and collaborative behavior
- Appendix D (informative) Relationship Maturity Matrix
- Appendix E (Informative) Exit Strategy
- Appendix F (informative) Description of business relationship types
- Appendix G (informative) Application Guide
- References
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1: Structure and Drafting Rules of Standardization Documents" Drafting.
The translation method used in this document is equivalent to ISO 44001:2017 "Requirements and Framework for Collaborative Business Relationship Management System".
Introduction
This document aims to set requirements for the establishment of a strategic life cycle framework to improve collaboration within and between organizations of all sizes Business relationship. The collaboration business in this document involves multiple dimensions, as shown in Figure 1. This business relationship can be a one-to-one relationship or So it involves a multi-party networked relationship.
This document is mainly used to solve the management system problems of a single organization, but it also believes that effective collaboration requires the joint work of two or more organizations. Participate, and the management system needs to be consistent with the joint activities of all parties.
In addition to the overall requirements for the construction of the management system, this document also covers the requirements for the operation process of participating in specific or independent organizational relationships (see section Chapter 8). For ease of use, this document also includes a large number of informative appendices. This document provides an assessment checklist to assist the organization in implementing and To achieve the requirements in this document, the evaluation list can refer to Appendix A.
Figure 2 shows the relationship, organizational system and process between all chapters of this document.
The theme of the framework of this document is derived from the high-level architecture of the management system, and will change with the environment and maturity of the specific relationship life cycle. change. These ever-changing themes influence the behavior and organizational culture of collaborative organizations to ensure that they are effective, optimal, and through collaborative methods. Style to improve the level of income of related parties.
1 Scope
This document specifies requirements for effective identification, development and management of collaborative business relationships within or between organizations.
This document is applicable to private and public organizations of all sizes, including large multinational corporations, government organizations, non-profit organizations, and small, medium and micro enterprises. Enterprise etc.
This document applies to the following different levels, such as.
---Single application (including operating unit, operating division of labor, single project or engineering, mergers and acquisitions, etc.);
---Individual relationships (including one-to-one relationships, alliances, partnerships, commercial customers and joint ventures, etc.);
---Relationships confirmed by multiple parties (including alliances, consortia, joint ventures, networks, extended enterprises, and end-to-end Supply chain, etc.);
---Apply to all confirmed relationship types within the organization.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
The following terms and definitions apply to this document.
3.1 Organization
In order to achieve the goal (3.8), a person or group of people whose functions are composed of responsibilities, powers and interrelationships.
Note: The concept of organization includes, but is not limited to, agents, companies, groups, firms, enterprises and institutions, administrative agencies, joint ventures, charities or research institutions, Or a part or combination of the above organizations, regardless of whether it is a legal person organization, publicly owned or privately owned.
3.2 Stakeholder interested party
A person or organization that can influence a decision or activity, is affected by a decision or activity, or thinks that it is affected by a decision or activity (3.1).
3.3 Requirement
Needs or expectations that are stated, usually implied, or must be fulfilled.
Note 1: "Usually implicit" refers to the organization (3.1) or related party (3.2) custom or general practice, the needs or expectations under consideration are self-evident.
Note 2: The specified requirements are express requirements, such as. stated in the documented information (3.11).
3.4 Management system
The organization (3.1) establishes the policy (3.7) and objectives (3.8) and the process (3.12) to achieve these objectives are related or interacting.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 53 pages — is available in the English PDF.
Referenced standards
Cited by
- GB/T 43833-2024Collaborative business relationship management systems - Guidelines on the implementation of GB/T 40144
- GB/T 27021.12-2023Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 12: Competence requirements for auditing and certification of collaborative business relationship management systems
- GB/Z 41838-2022Principles for successful collaborative business relationship management
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