GB/T 39000-2020Specification of service quality for rural homestay inn (English PDF)
乡村民宿服务质量规范
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
September 29, 2020
Implementation date
September 29, 2020
Scope
GB/T 39000-2020 is the English-translated version of 乡村民宿服务质量规范.
GB/T 39000-2020 is the Chinese standard "Specification of service quality for rural homestay inn". Its scope clause reads: This standard specifies the terms and definitions, basic requirements, facilities and equipment, safety management, environmental sanitation, service requirements, continuous Improve.
This standard applies to the service and management of country houses. Its clauses include terms and definitions; basic requirements.
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Document preview — GB/T 39000-2020
National Standard of the People's Republic of China
- ICS
- 03.080.99
- Classification
- A 12
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Basic requirements
1 Scope
This standard specifies the terms and definitions, basic requirements, facilities and equipment, safety management, environmental sanitation, service requirements, continuous
Improve.
This standard applies to the service and management of country houses.
2 Normative references
The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this article
Pieces. For undated references, the latest version (including all amendments) applies to this document.
GB 5749 Sanitary Standard for Drinking Water
GB/T 10001.1 Graphical Symbols for Public Information Part 1.General Symbols
GB/T 10001.2 Public Information Graphic Symbols for Signs Part 2.Tourism and Leisure Symbols
GB 14934 Food Safety National Standard Sterilized Meal (Drinking) Utensils
GB 15630 Fire safety signs setting requirements
GB 50325 Code for Indoor Environmental Pollution Control of Civil Construction Engineering
3 Terms and definitions
The following terms and definitions apply to this document.
3.1 Country house ruralhomestayinn
Located in the village, using village (resident) residents' own houses, village collective houses or other facilities, the host of the homestay participates in the reception, which is convenient for the guests to experience the
A small accommodation place with beautiful local environment, characteristic culture and production lifestyle.
3.2 Hostofhomestayinn
B&B operation manager.
3.3 Culturaltheme
In terms of architectural design, spatial layout, decoration, landscape construction, service content and methods, etc., it reflects a certain region, history, nationality or
The cultural connotation of local characteristics.
4 Basic requirements
4.1
The business site should conform to the local land and space master plan, ecological environmental protection plan and relevant planning for the development of homestays, and there should be no natural disasters (Such as landslides, floods, mudslides, etc.) and other hidden dangers that affect public safety.
4.2
Relevant business licenses shall be obtained in accordance with the law and shall operate with a license.
4.3
The business shall be conducted in good faith, and the goods or services provided shall be clearly priced, and there shall be no commercial frauds such as false propaganda and shortfalls.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
Referenced standards
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