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GB/T 37696-2019Information technology service—Requirements for capability evaluation of practitioners (English PDF)

信息技术服务 从业人员能力评价要求

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

August 30, 2019

Implementation date

March 1, 2020

Scope

GB/T 37696-2019 is the English-translated version of 信息技术服务 从业人员能力评价要求.

GB/T 37696-2019 is the Chinese standard "Information technology service—Requirements for capability evaluation of practitioners". Its scope clause reads: This standard stipulates the occupational types, competence elements, ability factor level requirements and evaluation methods of information technology service practitioners.

This standard applies to the evaluation and training of the ability of information technology service practitioners. Its clauses include terms and definitions.

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Document preview — GB/T 37696-2019

National Standard of the People's Republic of China

ICS
35.080
Classification
L 77

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Foreword
  • 1 Scope
  • 2 Normative references
  • 3 Terms and Definitions
  • 4 Information Technology Service Practitioners Occupation Type and Level
  • 4.1 Occupation Category
  • 4.2 Occupational Level and Requirements
  • 5 ability element
  • 6 Ability factor level and basic requirements
  • 6.1 Knowledge
  • 6.2 Skill
  • 6.3 Experience
  • 7 Evaluation Method
  • 7.1 Comprehensive evaluation of capabilities
  • 7.2 Evaluation process
  • Appendix A (informative appendix) Professional occupation level classification
  • Appendix B (informative appendix) Operation and maintenance engineer - occupational level 3 ability standard example
  • Appendix C (informative appendix) Practitioners' ability training
  • Appendix D (Normative) Trainer Requirements
  • Appendix E (Normative) Training Agency Requirements

1 Scope

This standard stipulates the occupational types, competence elements, ability factor level requirements and evaluation methods of information technology service practitioners.

This standard applies to the evaluation and training of the ability of information technology service practitioners.

2 Normative references

The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.

Pieces. For undated references, the latest edition (including all amendments) applies to this document.

GB/T 29264-2012 Information Technology Service Classification and Code

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 Occupation category

The types of occupations classified and classified according to the objects of the professional activities of information technology services, the mode of employment, and the nature of work.

3.2 Professional qualification

The basic requirements for the knowledge, skills and experience required to be employed in the corresponding profession of information technology services.

3.3 Information technology service practitioner

Practitioners engaged in information technology service occupations.

Note. According to GB/T 29264-2012, information technology services refer to the provision of services for the development and application of information technology by the supplier, and the information technology of the supplier.

Means provide services that support the business activities of the demand side.

3.4 Competency evaluation

Conduct objective, fair and standardized evaluation activities on the ability level or professional qualifications of employees of information technology services.

4 Information technology service practitioners occupational types and grades

4.1 Types of occupation

The occupational categories are classified based on the business form of the information technology service industry, the development of information technology, and the principles of application.

GB/T 29264-2012, occupation type classification is shown in Table 1.

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Referenced standards

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GB/T 37696-2019

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