GB/T 34077.3-2021Management specification of electronic government common platform based on cloud computing—Part 3: Operation guarantee management (English PDF)

Foreword

GB/T 34077 ``Management Specifications for Public Platforms of E-Government Based on Cloud Computing'' is expected to be divided into the following 5 parts.

---Part 1: Service quality assessment;

---Part 2: Service measurement and pricing;

---Part 3: Operational assurance management;

---Part 4: Platform Management Guidelines;

---Part 5: Technical Service System.

This part is Part 3 of GB/T 34077.

This section was drafted in accordance with the rules given in GB/T 1.1-2009.

Introduction

The development of e-government is in a critical transition period of changing the development mode, deepening the application and highlighting the results. Government function transformation and service-oriented Government construction puts forward newer and higher requirements for the development of e-government affairs. Emerging information technologies, industries, and applications represented by cloud computing continue to The emergence has profoundly changed the technological environment and conditions for the development of e-government. Building a public platform for e-government based on cloud computing can give full play to The role of existing resources and the potential of emerging information technology, accelerate the development and innovation of e-government, improve application support service capabilities, and enhance security assurance Ability to reduce duplication and waste, avoid self-government and information islands.

With the change of the national e-government development mode, the operation guarantee service of the public e-government platform based on cloud computing has been proposed.

High demands. Cloud computing-based e-government public platform operation guarantee management standards clearly stipulate the provision of operation guarantee services to users The service content, methods and management requirements of platform resources to ensure the provision of high-quality services to institutions and users.

In addition to complying with this part, the operation guarantee management of the public platform of e-government based on cloud computing shall also comply with national laws and administrative regulations And relevant mandatory standards.

1 Scope

This part of GB/T 34077 specifies the services provided by the cloud-based e-government public platform and the operation guarantee of the platform itself management.

This part is applicable to the operation guarantee management of the public e-government platform.

Note: Unless otherwise specified, "e-government public platform" in the following chapters refers to "cloud-based e-government public platform".

2 Normative references

The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this document. For undated reference documents, the latest version (including all amendments) is applicable to this document.

GB/T 33780.3-2017 Cloud computing-based e-government public platform technical specifications Part 3: System and data interface

GB/T 34078.1-2017 Cloud Computing-based E-government Public Platform General Specification Part 1: Terms and Definitions

GB/T 34080.3-2021 Cloud Computing-based E-government Public Platform Security Specification Part 3: Service Security

3 Terms and definitions, abbreviations