GB/T 32625-2016Specifications for human resources management consultation service (English PDF)

2.1 Human resource management

The use of scientific methods, under the guidance of organizational strategy, based on job analysis, the organization of personnel access and configuration, training and opening

Development, assessment and incentives, norms and constraints, and ultimately to achieve the objectives of the organization and the value of the process.

2.2 Human Resource Management Consultation

According to customer requirements, according to their organizational goals, internal and external environmental research and analysis, a clear human resources management planning and human resources

Source management objectives, the development of human resources management solutions for the service process.

3.1 Institutional and professional staffing

3.1.1

Personnel engaged in human resource management consulting (hereinafter referred to as consultation) shall obtain legal person qualification according to law and have relevant management consultation

Business Scope.

3.1.2

The advisory services should have full-time consulting professionals, including project managers and consultants.

a) The project manager is responsible for understanding the analysis of customer needs, the progress of the project plan, the consultative team of the division of labor, advisory services

The process and the results of quality control and other full responsibility;

b) Consultants are mainly responsible for consulting services, research, analysis, design solutions and so on.

3.1.3

professionals should have human resources management, management and related industry knowledge, with communication skills, statistical analysis skills, to solve

Problem ability and learning ability, with customer service awareness and good professional ethics.

3.1.4

The advisory service shall provide relevant business training for the professional staff and shall include the following.

a) knowledge of human resources management;

b) communication skills;

c) customer service and relationship development knowledge;

d) management knowledge;

e) Project management knowledge;

f) the operating capacity of office software.

3.2 Service environment

3.2.1

There should be a fixed office space and express a business license or other business license.