GB/T 32063-2015Customer service for public of urban water supply (English PDF)
城镇供水服务
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
October 13, 2015
Implementation date
September 1, 2016
Scope
GB/T 32063-2015 is the English-translated version of 城镇供水服务.
GB/T 32063-2015 is the Chinese standard "Customer service for public of urban water supply".
Its scope clause reads: This standard specifies the terms and definitions of urban water services, General requirements (water quality, water pressure, new clothes, meter reading charges, sale, information, provided Facilities and personnel, complaint handling, emergency, secondary water supply) and quality of service evaluation.
This standard applies to urban water supply units to provide drinking water services to customers. Its clauses include terms and definitions; general.
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Document preview — GB/T 32063-2015
National Standard of the People's Republic of China
- ICS
- 91.140.60
- Classification
- P 41
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- 1 Scope
- 2 Normative references
- 3 Terms and Definitions
- 4 General
1 Scope
This standard specifies the terms and definitions of urban water services, General requirements (water quality, water pressure, new clothes, meter reading charges, sale, information, provided
Facilities and personnel, complaint handling, emergency, secondary water supply) and quality of service evaluation.
This standard applies to urban water supply units to provide drinking water services to customers.
2 Normative references
The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein
Member. For undated references, the latest edition (including any amendments) applies to this document.
GB/T 778.1 closed conduits measuring water flow cold potable water and hot water - Part 1. Specification
Measurement of water flow in closed conduits 778.2 GB/T cold potable water and hot water - Part 2. Installation requirements
GB 5749 drinking water health standards
CJ/T 206 urban water supply water quality standards
CJ266 drinking water, cold water safety rules
CJJ140 secondary water supply engineering and technical regulations
JJG162 cold water test procedures
3 Terms and Definitions
The following terms and definitions apply to this document.
3.1 Water services
Urban water supply units to provide drinking water as well as in new clothes and customer access service, meter reading fee, service, complaint handling process
Touch activities.
NOTE. rewrite GB/T 15624-2011, Definition 3.1.
3.2 WSO watersupplyenterprise
Providing drinking water services to clients urban public water supply unit, and the secondary self-built facilities WSO WSO.
3.3 Secondary water supply
By storing pressurized pipelines and other facilities by residents and public buildings supplying drinking water supply.
NOTE. rewrite CJJ140-2010, definitions 2.0.1.
3.4 Customer
Water supply units for water relations, the receiving unit or individual water services.
4 General
4.1 Security
WSO should guarantee uninterrupted supply to customers, to meet customer demand for water quality, water pressure, such as water.
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
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