GB/T 19015-2021Quality management - Guidelines for quality plans (English PDF)

0.1 General

The purpose of this document is to provide guidance for organizations that have quality plan needs.

Separate management activities. In either case, the quality plan provides a way to combine the specific requirements of a process, product, service, project, or contract with

Ways to associate working methods with practice. The quality plan is most effective when it is compatible with other related plans. When combining quality planning with other management

When planning or quality management systems are integrated, the guidelines in this document can also be used.

The benefits of developing a quality plan include. increasing confidence in meeting requirements, ensuring that the process is more controlled, stimulating the initiative of relevant personnel, and

Provide insight into innovation and opportunities for improvement.

The guidelines for quality planning in this document are based on the quality management principles set forth in GB/T 19000 and the establishment of quality management principles in GB/T 19001.

The concept used in the quantity management system. Chapter 6 describes the typical content of the quality plan, including guidelines for applying the relevant requirements of GB/T 19001.

South. The guidelines in this document are limited to quality plans and do not replace the guidelines on quality management concepts in GB/T 19000 or GB/T 19002

Guidelines on the application of GB/T 19001 requirements within the organization.

This document does not replace the guidelines given in the documented information for specific industries. When a quality plan is required in the application of the project, this document aims to

To supplement the guidelines provided by GB/T 19016.Some terms used in this document have been changed compared with the previous version in order to improve

Consistency with GB/T 19001-2016 and other management system standards. Whether it is stipulating quality plan requirements or formulating quality plan,

No organization is required to replace the terms used with the terms in this document.

The following auxiliary verbs are used in this document.

---"Shall" means recommendation;

---"May" means allow;

---"Enable" means possible or capable.

"Note" information is a guide for understanding or explaining related content.

Note. For a guide on the subject of this introduction, see https.//committee.iso.org/home/tc176sc2.

0.2 Use of this document

Chapters 1 to 3 provide basic information (scope, normative references, terms and definitions).

Chapter 4 summarizes how to apply the quality plan.

Chapter 5 describes the process of developing a quality plan.

Chapter 6 describes the typical content of a quality plan.

Chapter 7 describes the implementation and control of the quality plan.

Appendix A provides a simple example of a quality plan.

Appendix B provides a schematic diagram of the process method used for quality planning.

Appendix C provides a comparison table between this document and the provisions of GB/T 19001-2016.

Appendix D provides a comparison table between the terms of this document and GB/T 19000-2016 quality management principles.

References provide a list of standards and other related information.

0.3 Process method

Process approach refers to the systematic management of processes and their interactions to achieve expected results. Use process methods for quality planning to help

Organize and manage the inputs, activities and outputs of the interconnected processes in a coordinated system.

The processes involved in the quality plan can.

---Interactions (interactions between quality planning processes);

---Interact with other processes running in the organization's management system;

---Interaction with processes running in other organizations (for example, customers and external suppliers).

When considering how to manage the organization's processes and their interactions, the organization can respond through a quality plan, and whether the organization has established a quality plan.

The quantity management system is irrelevant.

Appendix B provides a schematic diagram of the process method used for quality planning.

0.4 Risk-based thinking

Risk-based thinking refers to the use of a systematic method to consider risks (the impact of uncertainty) in order to be able to recognize risks and deal with them appropriately.

The use of risk-based thinking in the formulation and application of quality plans enables the organization to determine the importance of specific issues and take appropriate measures.

Measures to deal with risks and opportunities.

Customers who require the supplier to develop a quality plan can use risk-based thinking to determine the best

Low requirements.

When formulating a quality plan, the organization can use risk-based thinking to determine the processes, resources, and control methods to be used. Especially the organization

When standard patterns or templates are used in different quality plans, risk-based thinking can help relevant personnel to develop suitable

Quality Plan.

Quality Planning Guide for Quality Management