YC/T 320-2009Specification for management system of tobacco commercial enterprise (English PDF)

Foreword

The Standard Annexes A and B are normative appendix Appendix C is informative appendix.

This standard was proposed by the State Tobacco Monopoly Bureau.

This standard by the National Standardization Technical Committee on Tobacco Enterprise Technical Committee (SAC/TC144/SC4) centralized.

This standard was drafted. State Tobacco Monopoly Bureau of Economic Operation Division, Chinese cigarette sales company, Zhejiang Tobacco Monopoly Bureau.

Introduction

To promote the management system in the tobacco business enterprises up and running, strengthen basic management, promote tobacco commercial enterprises from traditional management to now on behalf of the management changes, the development of this standard.

This standard takes into account the establishment of the eight quality management principles GB/T 19000 stated.

Note 1. The eight quality management principles include.

a) customer focus;

b) the leading role;

c) full participation;

d) process approach;

e) System approach to management;

f) continuous improvement;

g) Factual approach to decision-making based;

h) mutually beneficial relationship with suppliers.

The establishment of this standard reflects the "PDCA" cycle.

Note 2. PDCA cycle can be summarized as follows.

P --- planning. According to the National, customers and stakeholders requirements, determine management policy, objectives and action plans to achieve the policy and objectives, process and measures;

D --- Execution. implementation plans, procedures, and measures;

C --- examination. the results of the implementation of the predetermined plan/goals, processes and measures contrast, examine and report on the implementation of the results;

A --- Improvement. Lessons Learned, looking for problems and take measures to continuous improvement.

This standard absorption GB/T 19001 and GB/T 28001 standard management philosophy, combined with the tobacco business enterprises actual work, to establish "people People have responsibilities, everything has procedures, standard-General, there are traces of process, performance appraisal has improved guaranteed, "the" six have "management thinking," tube Reason "to regulate and requirements.

This standard covers the GB/T 19001 and GB/T 28001 standard requirements, and on this basis, combined with pipe tobacco business enterprise business the actual reason, an increase in tobacco commercial enterprise content management actually exists but the two standards are not involved. According to the standards established management system to meet the third party certification audit requirements.

The Standard Terms and GB/T 19001-2008 and GB/T 28001-2001 standard terms to establish a correspondence between (see Appendix C).

Tobacco business enterprise management system standard

1 Scope

This standard specifies requirements for tobacco commercial enterprise management system requires the establishment and operation management system.

This standard applies to the provincial, city, county tobacco commercial enterprises.

2 Management System Requirements