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SJ/T 11690-2017General Ability Requirements of Software as a Service Operation (English PDF)

软件运营服务能力通用要求

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Issued by

Ministry of Industry and Information Technology

Level / Type

National · Recommended

Issue date

November 7, 2017

Implementation date

January 1, 2018

Scope

SJ/T 11690-2017 is the English-translated version of 软件运营服务能力通用要求.

SJ/T 11690-2017 — This standard is intended to measure and standardize the service capabilities and levels of software operation service providers.

From the four key elements of resources, research and development, operation, and customer service, the various organizations that provide services evaluate and improve their service capabilities for reference.

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Document preview — SJ/T 11690-2017

National Standard of the People's Republic of China

Classification: L 77

Issued by: Ministry of Industry and Information Technology

What this standard covers1
Document data2

What this standard covers

This standard is intended to measure and standardize the service capabilities and levels of software operation service providers. From the four key elements of resources, research and development, operation, and customer service, the various organizations that provide services evaluate and improve their service capabilities for reference. Provide the basis for selection.

Document data

Chinese classification (CCS): L77.

Estimated length of the Chinese original: 15,169 words.

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 10 pages — is available in the English PDF.

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