SB/T 10971-2013Management specification for after-sale services of decorating materials (English PDF)
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Issued by
Ministry of Commerce of the People's Republic of China
Level / Type
National · Recommended
Issue date
April 16, 2013
Implementation date
November 1, 2013
Scope
SB/T 10971-2013 (Management specification for after-sale services of decorating materials) is available as an English-translated PDF.
SB/T 10971-2013 — This standard specifies the basic requirements of decoration materials, after-sales service, after-sales service content, service standards, the warranty period and the sale of After the service evaluation requirements.
This standard applies to decoration materials in the preparation of service documents, implementation and service activities.
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Document preview — SB/T 10971-2013
National Standard of the People's Republic of China
- ICS
- 91.100.01
- Classification
- Q 09
Issued by: Ministry of Commerce of the People's Republic of China
Contents
- What this standard covers1
- Document data2
- Standards quoted by this document3
What this standard covers
This standard specifies the basic requirements for service decoration materials, the content of after-sales service, service specifications, warranty and service evaluation requirements. This standard applies to service decoration materials in the prepara
Document data
International classification (ICS): 91.100.01.
Chinese classification (CCS): Q09.
Estimated length of the Chinese original: 10,113 words.
Standards quoted by this document
GB/T 16784; GB/T 17242; GB/T 18760; GB/T 19011-2003; GB/T 27922-2011
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 7 pages — is available in the English PDF.
Referenced standards
Normative references
- GB/T 16784General principles for after-sale service of industrial products
- GB/T 17242Specification for complaints handling
- GB/T 18760Methods and requirements for after-sales service of consumer products
- GB/T 19011-2003Guidelines for auditing management systems
- GB/T 27922-2011Evaluation system for after-sales service of commodity
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Related Standards
GB/T 16784-2025 — General principles for after-sale service of industrial products
GB/T 17242-2025 — Specification for complaints handling
GB/T 18760-2025 — Methods and requirements for after-sales service of consumer products
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SB/T 10971-2013
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