MZ/T 090-2017Information Management of Street Management and Services (English PDF)

3.1 Street management and service of management and service of subdistrict

In order to maintain the normal order of community residents and meet the needs of material and cultural activities of community residents, the street office A series of administrative and public service activities carried out by the people.

3.2 Based data

Information describing the basic attributes of streets and the communities they govern, such as population, housing, geographic location, and constituent institutions.

3.3 Community business data

Information describing thematic attributes of street affairs, business, and services.

3.4 Data exchange

Independent of specific applications, complete reliable and secure data transmission through unified interface specifications, and realize vertical systems and street information in different departments.

The process of obtaining, storing, and applying bidirectional, heterogeneous, and different format data between information systems.

3.5 Exchange domain

The system environment established to solve the needs of specific application topics is composed of multiple switching management centers and several front-end switching systems.

3.6 Exchange center

The exchange management center of the street information platform, manages the exchange of data and exchange processes, and realizes the exchange of street and community information resources and monitoring management.

3.7 Data exchange platform

A computer network information system that centrally distributes, relays, transmits, and receives data for different computer systems that are networked with each other.

4.2.1 User layer

Internet portal

Internet portals can be centrally constructed at the municipal level, becoming a unified entrance to the street portal group under the jurisdiction of the city, and centralized deployment on the Internet Important information and applications for the management and service of Shangjie Street, the specific requirements include, but are not limited to.

-Based on the needs of the street service objects, sort out the contents of open government affairs, online services, public participation, etc., and provide personalized services;

-Provide functions such as user management, operation monitoring, service acceptance, handling status inquiry, handling result feedback, service complaint, etc.

Support street management and service integration;

--According to the mode of one-point acceptance, copying, and time-limited feedback, the unified entrance acceptance of online services is realized;

-Other public and commercial service websites can be linked with street service websites after approval, providing services to residents;

-Street service agencies can provide users with information services through information kiosks, service halls, community service stations and other channels;

-Support users to obtain street and community information through terminal devices such as personal computers, mobile phones, tablets, phones, and digital TV service;

-Information exchange between call centers, broadcast media, mobile service platforms and portals can be achieved through dedicated gateways and other methods.

4.2.2 Government Affairs Network Portal

The government website portal should respond to the catalogue of information resources released by government departments and cross-department and cross-level application systems to achieve unified entrance and centralized exhibition.

Now, its specific requirements include but are not limited to.

-Relying on a shared exchange platform, integrating various street, community management and service information resource catalogs, application systems, etc.

Government departments and street staff provide services such as resource sharing, business collaboration, and decision support;

-Provide user management, single sign-on, content management, personalized customization, query retrieval, directory navigation, service navigation, operation Monitoring and other functions to support resource integration and business collaboration;

-Street service agencies can provide users with information services through information kiosks, service halls, community service stations and other channels;

-Support users to obtain street and community information through terminal devices such as personal computers, mobile phones, tablets, phones, and digital TV service;

-Information exchange between call centers, broadcast media, mobile service platforms and portals can be achieved through dedicated gateways and other methods.

4.2.3 Application Layer

The application layer should provide public services for residents, data reporting to government departments, and other management services.

4.2.4 Support layer

4.2.4.1 Basic Support

Should support the collection of basic information resources such as population, organizations, houses, facilities, and provide streets and jurisdictions for government departments or third parties Information resources; provide reusable identity authentication, single sign-on, form management, query retrieval, statistical analysis, etc. for various street application systems Basic functional components.

4.2.4.2 Business Support

It should encapsulate the common functions and characteristics of specific business applications and provide scalable, customizable, and reusable business components and services.

Seeking to include, but not limited to.

-Refine common components in the business domain based on the analysis and design of the business model;

-Should have a service integration function to provide coarse-grained services for upper-layer applications, and perform coarse-grained components and services after encapsulation.

Registration and unified management;

-The public components and service implementation provided by the information resource sharing exchange service, component management service, and security service should be fully utilized.

4.2.5 Data Resource Layer

The data resource layer should provide various basic databases, thematic databases and exchange databases involved in street and community business applications.

4.2.6 Infrastructure layer

The infrastructure layer should provide all kinds of physical guarantees necessary for the normal operation of the information system. Including network, server, storage backup, etc.

A series of hardware facilities and a series of basic software facilities such as operating systems, databases, middleware.

4.2.7 Department access layer

The department access layer should be connected to the government department business system involving public services for residents.

4.2.8 Standard Specification System

The standard specification system should establish the standard specifications and systems required for the smooth operation of the information system.

4.2.9 Security support system

The security support system should establish specifications, guidelines and assessments to ensure street management and service information network, hardware, information and application security system.

System basic functions

4.3.1 Data collection

Data collection should implement but is not limited to the following functions.

-Collection information item management, by definition, setting metadata of information items to be collected;

-Collection template management, through template customization, set the layout position of the required collection information items on the human-computer interaction interface;

-Collection information filling module, users can use customized collection templates for information filling.

4.3.2 Process Management

Process management should be provided by relevant middleware (BPM), and various work processes should be customized, executed, and monitored.

Features.

-Workflow modeling, process definition, and generation of executable workflow models;

-Workflow engine, which provides support for executing workflow models.

4.3.3 Reports and Forms

Reporting and forms services should implement the following functions.

-Provide support for street management and service report customization and query.

-Provide support for street management and service custom forms.

4.3.4 Identity Management and Access Control

Identity management and access control should provide support for the unified identity authentication and access control of various application systems based on the street system. body Authentication services should support standard protocols LDAP and digital certificates.

4.3.5 Metadata Services

The metadata service should provide a standard metadata service interface, and uniformly manage the metadata in the system to achieve metadata definition, metadata Data query, metadata maintenance and metadata association analysis.

4.3.6 Resource Directory Service

The resource directory service should meet the requirements of GB/T 21063.2, which is the data sharing between the street system and related departments and other external systems.

The exchange provides basic support for resource catalogs.

4.3.7 Data Exchange Service

The data exchange service should meet the requirements of GB/T 21062.2, which is the data sharing between the street system and related departments and other external systems.

The exchange provides basic support.

Docking system

4.4.1 Docking of Civil Affairs System

According to the needs of the civil affairs department in the street business processing or information collection, the information should be implemented with the existing system through the background data exchange platform.

Data exchange and tracking of the whole process of business acceptance process.

4.4.2 Docking of Social Security System

You can use the gatekeeper method to interact with the social security system in near real time, and migrate to a unified interface for processing.

4.4.3 Connection of health and family planning system

-Directory services, supporting the unified management of information resource directories, providing users with information resource retrieval and location services; exchange services Services, support unified management of information resource exchange functions and processes, and provide services for cross-department level information exchange;

-Basic information services, supporting the collection of basic information resources such as population, organizations, houses, facilities, and providing street and Community information resource sharing service under its jurisdiction;

-Supervision services, which support supervision of cross-department and cross-level sharing and exchange of information resources.

6.1.1 Switched Network

The exchange network shall exchange data of the street management and service information resource database with external systems through the government affairs network or the private network. among them, the data exchange of the public security, human and social departments should be accessed through the private network, and the data of the civil affairs, health and family planning, disabled persons' federations, housing, and judicial departments should be exchanged.

The change should be made through the government affairs network.

6.1.2 Information Exchange Management Center

The information exchange management center should provide unified management and directory services for information resources, with flow control, priority control, and independent teams.

Column processing, message transmission characteristics, separation of switching tasks and management tasks, asynchronous transmission mechanism, concurrent/serial processing functions, support for large-scale Concurrent processing and breakpoints for data transmission.

6.1.3 Business Collaboration Management Center

The business collaboration management center should define the integration process based on SOA, and integrate different platforms and different architectures through loose coupling of message passing it is organically connected with the vertical business systems of different departments to achieve a safe, reliable, stable, high-level Effective information exchange.

6.1.4 Front exchange system

The front-end switching system should realize the departmental business responsibilities between the central platform and the switching nodes, a reasonable separation of heterogeneous technology platforms, and standards it can increase the scalability, maintainability, and scalability of the entire system.