GB/T 45747-2025Ageing societies — General requirements and guidelines for older person-inclusive digital economy (English PDF)

0.1 Overview

The Fourth Industrial Revolution, characterized by rapid technological innovation and exponential growth, has triggered social changes in many aspects and changed people's lives.

Digital technology can not only help people learn new skills, promote social interaction, and develop independence and self-reliance, but also help them improve their lifestyles, work patterns, and interpersonal relationships.

It can also improve the level of public services and enhance social welfare.

However, this does not mean that everything needs to be digitized, nor does it mean that everyone must always be connected to the digital world.

The impact of digital technology on society and economy is not always positive and inclusive. In fact, digital technology may bring opportunities as well as This can exacerbate inequalities, so that not everyone benefits equally from the digital transformation.

With the rapid emergence of digital products and services, convenient and abundant online resources have become a distinctive mark of the current era.

In this ageing society, some members of society, including the elderly, are more likely to experience a digital divide and have limited equal access to digital technologies.

The digital divide is an obstacle to active and healthy aging, and has a negative impact on the elderly’s participation in social interaction and economic activities.

and enjoyment of social welfare.

Therefore, bridging the digital divide depends not only on providing accessible digital technologies and improving the digital literacy of members of society, but also on ensuring that digital We will ensure inclusiveness of digital products and services, and create a digital environment that is safe, decent, non-ageist, and respectful of population diversity.

Building an inclusive digital economy for older people is urgent and time is of the essence. This paper aims to respond to the above background and situation, from the perspective of an aging society.

Based on the actual needs of the society, we put forward requirements and suggestions for building an inclusive digital economy for the elderly.

0.2 Digital opportunities in an aging society

Digital technology brings new development opportunities and solutions to an aging society, including.

--Maintaining social connections, especially with family members;

--Access digital communities to get the latest information in a timely manner;

--Work online using the Internet and mobile devices;

--Online job search through digital channels;

--Participate in online learning; --Enjoy digital services;

Example 1.Online shopping and smart travel.

--Rely on the Internet to improve personal health;

Example 2.Access personal health records online, receive online diagnosis and treatment.

--Use intelligent safety facilities and equipment.

Example 3.Use a smart device to send an emergency signal.

0.3 How inclusive digital technologies can empower an aging society

Inclusive digital technologies can provide multi-faceted support for an aging society, including the following.

--Vision support. Some elderly people and other members of society may have difficulty reading and recognizing small fonts.

Electronic texts with compatible screen magnifiers and readers can help alleviate visual impairments.

--Hearing support. For people with hearing loss, a variety of communication modes can be provided, such as using text dialog boxes and message boxes instead of voice Services, and also digital services compatible with hearing aids.

-- Speech support. Digital technology can provide Provides a variety of options such as speech recognition, synthesis, conversion (speech to text, text to speech), etc.

-- Motor function support. Accessible ICTs can help people with reduced motor abilities interact easily with digital products and services The user can also use the touchscreen to control the user's movements, such as expanding the click area on the operating interface, so that people with limited dexterity and difficulty making fine movements can operate it freely.

--Cognitive support. People with cognitive decline may have difficulty identifying or accessing links or finding the information they need.

When designing and implementing digital activities, considering cognitive barriers and providing solutions, such as reminder features, will help people Understanding and accessing the digital economy.

--Social interaction support. Reducing social interaction may lead to loneliness and even depression. Accessible information and communication technology can help people interact with others.

Activities and information sharing to promote social activities and increase social interactions.

-- Physical and mental vitality support. Some older adults and other members of society may gradually lose physical and mental vitality. Digital health applications, Telemedicine helps maintain good health and monitor physical, mental and well-being.

Note 1.For more information, see the International Telecommunication Union (ITU) Aging in a Digital World. From Fragile to Precious.

The extent and manifestations of aging vary from person to person - as people age, their ability to live independently, their need for assistance, and their ability to function vary.

Differential growth. Elderly people of the same age may have intact abilities, or they may have mildly impaired, moderately impaired, or severely impaired abilities.

Elderly people who are impaired or completely incapable of supporting themselves.

Note 2.For the ability classification of the elderly, see GB/T 42195-2022.

0.4 Objectives of this document

This document aims to make the digital economy more inclusive, relevant and trustworthy, reduce age discrimination and protect users of the digital economy.

Special emphasis is placed on the inclusiveness of the digital economy for the elderly, but this does not mean that we do not pay attention to the inclusiveness of the digital economy for other members of society.

0.5 Correspondence between this document and ISO documents

This document was developed simultaneously with ISO 25556 and has a corresponding relationship with it.

Aging Society Elderly Inclusive Digital Economy General Requirements and Guidelines

3.1 Aging

Personal characteristics evolve naturally over time.

Note 1.The impact of aging varies at different age stages.

Note 2.The concept of "aging" is rich and has a wide range of connotations, which may include aging in age, physiology, psychology, cognition, function, sociality, occupation, etc. More information See ISO 25550 2022.

[Source. ISO /IEC TR 22116 2021, 3.2, with modifications]

3.2 Ageing Society

A population structure in which the elderly population accounts for a certain proportion or more of the total population.

Note. Different countries and regions may have different definitions of an aging society. The two most popular views are that the number of people aged 60 and above reaches To 10% of the total population or the number of elderly people aged 65 and above reaches 7% of the total population. [Source. ISO 25550 2022, 3.1]

3.3 Older people

Individuals 60 years of age and older.

Note 1.“Elderly” is only a concept of age and does not reflect individual status. For example, some 80-year-olds may have physical and cognitive abilities comparable to those of young adults.

Some people have significant decline in some functions at a very young age.

Note 2.It is estimated that by 2030, one in six people in the world will be 60 years old or older. By then, the population aged 60 and above will increase from 1 billion in 2020 to 2030.

By 2050, the global population aged 60 and over will double to 2.1 billion. Between 2020 and 2050, the population aged 80 and over is expected to It will triple to 426 million.

3.4 diversity

The differences and similarities between people.