GB/T 45421-2025Urban public facilities — Intelligent storage lockers of non-logistics — Service specification (English PDF)

城市公共设施非物流用智能储物柜服务规范

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

February 28, 2025

Implementation date

June 1, 2025

Scope

GB/T 45421-2025 is the English-translated version of 城市公共设施非物流用智能储物柜服务规范.

GB/T 45421-2025 is the Chinese national standard covering the locker bank in a public place where a visitor leaves a bag for an hour — the cabinet and its compartments, doors and lighting, the emergency unlocking without which a failed door holds someone's belongings hostage, the storage records and the backups, the handling of the user's data, the operation and maintenance, and the customer satisfaction measurement that closes the evaluation and improvement loop. First edition, in force from 1 June 2025. Issued on 28 February 2025, it has been in force since 1 June 2025.

Document preview — GB/T 45421-2025

National Standard of the People's Republic of China

ICS: 35.240.01
Classification: L 77

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

1 Scope
2 Normative references
3 Terms and definitions
3.1 Intelligent storage lockers
4 Basic Requirements
4.1 Smart Lockers
4.1.1 General requirements
4.1.2 System Requirements

1 Scope

This document specifies the basic requirements, service requirements, operation and maintenance of non-logistics smart lockers (hereinafter referred to as "smart lockers") Management, evaluation and improvement.

This document applies to smart lockers operated by locker operators in public places that do not involve third parties and are only used for temporary storage of personal items.

To manage and provide services.

2 Normative references

GB 4943.1

GB/T 19038

GB/T 19039

GB/T 28200

GB/T 37973

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 Intelligent storage lockers

Based on the Internet of Things technology, it is a service device that can temporarily store items and monitor, manage and keep items.

4 Basic Requirements

4.1 Smart Lockers

4.1.1 General requirements

4.1.1.1 Safe and pollution-free materials and devices should be selected, and the cabinet should comply with the provisions of GB/T 28200.

4.1.1.2 The size of the intelligent locker compartments should meet the storage and retrieval requirements of items of different specifications. The compartment doors should be visible and well sealed.

4.1.1.3 Networking, communication, lighting, remote upgrade, emergency unlocking and other functions should be configured according to different usage scenarios.

4.1.2 System Requirements

4.1.2.1 Storage usage records should be generated, including but not limited to important data such as storage date and storage location.

4.1.2.2 Appropriate backup strategies should be set according to the importance of business data, and backup and recovery drills should be conducted regularly for business data.

4.1.2.3 Data processing should be conducted in accordance with the auditable principle, and information such as processing time, data object, and data recipient should be recorded;

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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Referenced standards

Normative references

GB 4943.1

Editions of GB/T 45421

Edition	Title	Revision	Status
GB/T 45421-2025	Urban public facilities - Intelligent storage lockers of non-logistics - Service specification	current edition	Current

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