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GB/T 45295-2025Guideline for diagnosis and treatment service of pet medical institutions (English PDF)

宠物诊疗机构诊疗服务指南

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

January 24, 2025

Implementation date

August 1, 2025

Scope

GB/T 45295-2025 is the English-translated version of 宠物诊疗机构诊疗服务指南.

GB/T 45295-2025 is the Chinese national standard covering how a pet clinic is run room by room — the equipment and the environment each department needs, the front desk and the consulting room, the immunization and isolation rooms that keep an infectious case away from the waiting area, the pharmacy, laboratory, imaging and operating rooms, the inpatient and treatment wards, and the animal welfare expected throughout. First edition, under the Ministry of Agriculture and Rural Affairs. In force from 1 August 2025. Issued on 24 January 2025, it has been in force since 1 August 2025.

Document preview — GB/T 45295-2025

National Standard of the People's Republic of China

ICS
65.020
Classification
B 41

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Contents

  • Preface... III 1 Scope1
  • 2 Normative references1
  • 3 Terms and Definitions1
  • 4 General principles of pet diagnosis and treatment services1
  • 5 Department Facilities, Equipment and Environment1
  • 5.1 Facilities and Equipment1
  • 5.2 Environment2
  • 6 Front Desk Service2
  • 6.1 Dress and Behavior2
  • 6.2 Daily Work2
  • 7 Clinic Services2
  • 8 Immunization room services3
  • 9 Isolation Room Services3
  • 10 Pharmacy Services3
  • 11 Laboratory Operations3
  • 12 Imaging Room Services and Operations4
  • 12.1 Imaging Room Services4
  • 12.2 Imaging Room Operation4
  • 13 Operating room services4
  • 14 Inpatient Services4
  • 15 Treatment room services5
  • 16 Animal Welfare5

Foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting is required.

Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.

This document was proposed by the Ministry of Agriculture and Rural Affairs of the People's Republic of China.

This document is under the jurisdiction of the National Technical Committee on Companion Animals (Pets) Standardization (SAC/TC 541).

This document was drafted by: New Ruipeng Pet Medical Group Co., Ltd., Heilongjiang Bayi Agricultural University, Beijing Small Animal Diagnosis and Treatment Industry Association Association, Beijing Animal Disease Prevention and Control Center, Beijing Institute of Standardization, Star Pet Kingdom (Beijing) Technology Co., Ltd., Shenzhen Nolan PET TECHNOLOGY LIMITED.

The main drafters of this document are: Wei Rensheng, Dong Yi, Zheng Jiasan, Li Jinfei, Zhang Bi, Deng Chanjuan, Shi Yibing, Cheng Jiaqi, Chen Yu, You Chenghao, Lou Wei, Li Dan, Ji Meijing, Zhao Yanyan, Yang Xueqin, Xiang Ruxue, Pan Qianqian, Li Rui, Pan Jun, Yan Tao, Fan Zifeng, Liu Baoguo and Li Jinhang.

Guide to pet clinics and treatment services

1 Scope

This document provides recommendations for the configuration of equipment and environmental conditions in the departments of pet clinics, as well as the front desk, clinic, pharmacy, and laboratory.

Provide service guidance for the operating room, imaging room, operating room, inpatient department and treatment room.

This document applies to the diagnosis and treatment services of pet clinics.

2 Normative references

This document has no normative references.

3 Terms and definitions

The following terms and definitions apply to this document.

3.1 Pet diagnosis and treatment service

A series of professional medical and health services for pets provided by qualified veterinarians as the main personnel.

Note. This service system covers front desk reception, clinic examination, pharmacy dispensing, laboratory testing, imaging room imaging, operating room surgery, inpatient nursing and treatment.

Room processing and other links.

4 General principles for pet medical services

4.1 Scientific rigor. Follow scientific principles and strictly abide by diagnosis and treatment service standards.

4.2 Safety and effectiveness. Ensure the safety of the diagnosis and treatment process, ensure the effectiveness of the diagnosis and treatment results, and allow pets to receive the best treatment and care.

4.3 People-oriented. Pay attention to the needs and feelings of pet owners, provide humane services, and ensure the comfort and convenience of the diagnosis and treatment process.

4.4 Integrity and trustworthiness. Adhere to the principle of integrity, protect the privacy of pet owners, and ensure the confidentiality of pet owners' information.

4.5 Continuous Improvement. Continuously optimize the diagnosis and treatment service process, improve service levels, and meet the growing service needs of pet owners.

5 Department facilities, equipment and environment

5.1 Facilities and Equipment

The following are the necessary equipment to carry out the diagnosis and treatment services.

Front desk. computers, cash register equipment, registration forms, other office supplies; a) Consultation room/immunization room/isolation room. diagnosis table, diagnosis chair, computer, other office supplies; stethoscope, thermometer and other diagnosis and examination equipment Equipment. medical waste bins, ultraviolet lamps, disinfection spray equipment, rapid hand disinfection facilities; independent air conditioning or ventilation systems; temporary Isolation and observation area;

b) Pharmacy. medicine display racks, medicine labels, labels, medicine containers, computers, and other office supplies; c) Laboratory. biochemical analyzer, blood cell analyzer, microscope, centrifuge, pipette, specific gravity meter, medicine rack, chemical reagents, etc.; d) Imaging room. X-ray equipment, abdominal ultrasound equipment, cardiac ultrasound equipment, CT, MRI and other imaging equipment, oxygen supply equipment equipment, anesthesia equipment, etc.

e)

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.

Editions of GB/T 45295

EditionTitleRevisionStatus
GB/T 45295-2025Guideline for diagnosis and treatment service of pet medical institutionscurrent editionCurrent

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