GB/T 44601-2024Information technology service—Service life cycle processes (English PDF)
信息技术服务 服务生存周期过程
Open the GB/T 44601-2024 preview as PDF
This is a limited preview
Buy now to download the full PDF (20 pages)
Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
September 29, 2024
Implementation date
April 1, 2025
Scope
GB/T 44601-2024 is the English-translated version of 信息技术服务 服务生存周期过程.
GB/T 44601-2024 is the Chinese national standard covering the life of an IT service from strategy to shutdown — the process framework, the strategy processes of planning and deployment, the analysis and design, the construction, testing and release that build it, the operation processes of delivery preparation, delivery, monitoring, improvement and value assessment, the suspension and retirement that close it out, and the risk, quality, asset, human resource and knowledge management processes that run across every stage. First edition, in force from 1 April 2025. Issued on 29 September 2024, it has been in force since 1 April 2025.
Document preview — GB/T 44601-2024
National Standard of the People's Republic of China
- ICS
- 35.080
- Classification
- L 77
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Preface... III 1 Scope1
- 2 Normative references1
- 3 Terms and Definitions1
- 4 Process Framework2
- 5 Service Strategy Process3
- 5.1 Strategic Planning3
- 5.2 Strategic Deployment4
- 6 Service Analysis and Design Process4
- 6.1 Service Analysis4
- 6.2 Service Design5
- 7 Service Implementation Process5
- 7.1 Service Construction5
- 7.2 Service Testing6
- 7.3 Service Release7
- 8 Service Operation Process7
- 8.1 Service Delivery Preparation7
- 8.2 Service Delivery8
- 8.3 Service Monitoring8
- 8.4 Service Operation Improvement9
- 8.5 Service Value Assessment9
- 9 Service Decommissioning Process10
- 9.1 Service Suspension10
- 9.2 Service Retirement10
- 10 Service Support Process11
- 10.1 Risk Management11
- 10.2 Quality Management11
- 10.3 Asset Management12
- 10.4 Human Resource Management12
- 10.5 Knowledge Management13
- References14
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1: Structure and drafting rules for standardization documents" Drafting is required.
Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.
This document was proposed and coordinated by the National Technical Committee for Information Technology Standardization (SAC/TC 28).
This document was drafted by: Beijing Xinchengtong Digital Technology Co., Ltd., China Electronics Technology Standardization Institute, Beijing CCID Certification Center Co., Ltd., Suzhou University School of Applied Technology, Shanghai Xi'ang Technology Co., Ltd., Beijing Kingsoft Office Software Co., Ltd., Dalian Software Industry Association, Golden Tax Information Technology Service Co., Ltd., Guangzhou Saibo Lianrui Information Technology Co., Ltd., China Certification and Inspection (Group) Co., Ltd., Chengdu Aircraft Industry Group Co., Ltd., Hunan Xiangchuang Technology Co., Ltd., Chengdu Industrial Internet Development Center, Zhejiang Huashi Technology Co., Ltd., Xinhuaxin Technology Co., Ltd., Beijing Huizhi Zhuoyuan Technology Co., Ltd., Wanda Information Co., Ltd., Hefei Bosheng Information Technology Service Co., Ltd., State Grid Blockchain Technology (Beijing) Co., Ltd., and Huhang Technology Co., Ltd.
Ltd., Beijing Renke Information Technology Co., Ltd., Jiangsu New Hope Technology Co., Ltd., Suzhou Shuoya Environmental Protection Technology Co., Ltd., Zhongping Xin Information Technology Co., Ltd., Shandong Zhengzhong Information Technology Co., Ltd., Xinjiang Uygur Autonomous Region Software Industry Association, Lenovo (Beijing) Co., Ltd., China Mobile Communications Group Heilongjiang Co., Ltd., Beijing Guqi Data Technology Co., Ltd., Hefei Bosheng Information Technology Co., Ltd.
Technology Services Co., Ltd., NetDing Mingtian Technology Co., Ltd., Shanghai Huaxun Network Systems Co., Ltd., Capital Information Development Co., Ltd., China Southern Power Grid Internet Services Co., Ltd. and Beijing Dexin Yongdao Information Technology Services Co., Ltd.
The main drafters of this document are: Liu Ling, Wang Yeping, Ma Lie, Chen Zhifeng, Bai Lu, Zhang Shuling, Yin Hong, Xiong Jiansong, Huang Jianxin, Sun Yuyou, Wang Shibing, Liu Pengfei, Yang Haitao, Wu Xiande, Liu Hong, Xu Shenglin, Yue Sulin, Zhou Pengcheng, Tang Baihui, Xiao Xiaohua, Yang Hao, Zhou Hexiang, Wang Fei, Li Zhuoyue, Shi Zhuyu, Shi Liwei, Su Aixia, Yu Hao, Yang Kaicong, Zuo Yan, Zheng Xiaoxia, Zhang Hongwei, Lu Quanli, Wu Peng, Wang Meng, Zhao Zhen, Ren Chao, Xia Hejun, Xu Guangjin, Wang Peijie, Zhao Lei, Wu Yun, Gao Shang, and Yang Quan.
Information Technology Service Service Life Cycle Process
1 Scope
This document establishes the framework of the service life cycle process and specifies the information technology service life cycle process and the requirements for each process.
This document applies to the establishment and evaluation of an organization's service life cycle processes.
2 Normative references
This document has no normative references.
3 Terms and definitions
The following terms and definitions apply to this document.
3.1 Information technology service
The supplier provides the demander with services such as development and application of information technology, and the supplier uses information technology as a means to support the demander's business activities. Serve.
Note. “Services” mentioned in this document refer to information technology services.
[Source. GB/T 29264-2012, 2.1, modified]
3.2 life cycle
The evolution of a system, product, service, project, or other human-made entity from beginning to end.
[Source. GB/T 30999-2014, 2.3]
3.3 Organization
A person or group of people whose functions consist of responsibilities, authorities and relationships to achieve goals.
[Source. GB/T 19000-2016, 3.2.1]
3.4 process
A set of interrelated or interacting activities that utilize inputs to achieve desired results.
[Source. GB/T 19000-2016, 3.4.1]
3.5 activity
A collection of cohesive tasks within a process.
[Source. GB/T 30999-2014, 2.1]
3.6 Service strategyservice strategy
The organization plans (or decides) appropriate development plans based on environmental changes, industry development trends, and its own resources and strengths.
Medium- and long-term goals, clarify development tasks and directions.
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 20 pages — is available in the English PDF.
Editions of GB/T 44601
| Edition | Title | Revision | Status |
|---|---|---|---|
| GB/T 44601-2024 | Information technology service - Service life cycle processes | current edition | Current |
This page sells the current edition, GB/T 44601-2024. Earlier editions are listed for reference only.
How to Buy GB/T 44601-2024
- 1Add to cart. Click the "Buy GB/T 44601-2024" button on this page. You can add more standards before checkout.
- 2Checkout. Enter your email and billing details. Payment is processed securely by Stripe (cards, Apple Pay, Google Pay supported).
- 3Instant delivery (0–9 sec). Delivery is automatic: within seconds of payment you'll receive an email with a secure download link. The link stays valid for 72 hours.
- 4Invoice included. A tax invoice is attached to the confirmation email. Need a custom invoice? Contact us.
Related Standards
GB/T 47310-2026 — Determination of total silicon, aluminium, iron, potassium, sodium, calcium, magnesium, manganese, phosphorus, titanium and sulfur in soil - Monochromatic excitation energy dispersive X-ray fluorescence spectrometry
GB/T 47321-2026 — Specification for the warning data exchange of the national emergency early warning dissemination system
GB/T 47293-2026 — Determination of available mercury in soil
Secure payment via Stripe
Payments accepted
GB/T 44601-2024
$365.00