GB/T 40059-2021Facility management - Guidance on strategic sourcing and the development of agreements (English PDF)
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Issued by
State Administration for Market Regulation, China National Standardization Administration
Level / Type
National · Recommended
Issue date
April 30, 2021
Implementation date
November 1, 2021
Scope
GB/T 40059-2021 (Facility management - Guidance on strategic sourcing and the development of agreements) is available as an English-translated PDF.
GB/T 40059-2021 — This standard provides guidelines for strategic sourcing and agreement making in facility management (FM). It emphasizes. ---Basic elements in the FM sourcing process; ---FM roles and responsibilities in the purchasing process; ---The formulation process and structure of a typical agreement model. This standard applies to. ---Strategic processes related to the service and support functions surrounding the core business; ---Formulation of FM strategy; ---The establishment of a facility service supply agreement that covers public and private service needs and internal or external production/delivery options Program; ---Development of FM information system; ---FM education and research; ---Organizational development and business process reengineering under the main work environment types (e.g. industrial, commercial, administrative, military, medical, accommodation, etc.) working environment).
Document preview — GB/T 40059-2021
National Standard of the People's Republic of China
- Classification
- J 04
Issued by: State Administration for Market Regulation, China National Standardization Administration
Contents
- 1 Scope1
- 2 Normative references1
- 3 Terms and definitions1
- 4 Purchasing strategy and understanding of core business background1
- 4.1 Purchasing strategy1
- 4.2 Strategic level, tactical level and operational level2
- 4.2.1 General2
- 4.2.2 Strategic level2
- 4.2.3 Tactical level3
- 4.2.4 Operational level1
- 5 Purchasing process in FM1
- 5.1 Flowchart of Purchasing Process1
- 5.2 Identify and analyze current and future needs and expectations4
- 5.3 Transforming needs into requirements5
- 5.4 Determining the level of service6
- 5.5 Identifying service delivery options7
- 5.6 Develop and analyze business case7
- 5.6.1 General7
- 5.6.2 Financial considerations8
- 5.6.3 Investment Strategy8
- 5.6.4 Estimated cost and added value8
- 5.6.5 Pricing Strategy9
- 5.6.6 Risk analysis10
- 5.6.7 Different aspects of the protocol10
- 5.6.8 Project Strategy10
- 5.6.9 Develop a business case for service options11
- 5.7 Choose a more preferred sourcing/service delivery option11
- 6 Provision of Facilities and Services12
- 6.1 Principle options12
- 6.2 Internal service provision12
- 6.3 External service provision13
- 7 Main features of FM protocol14
- 7.1 General14
- 7.2 Mandatory elements14
- 7.2.1 Time limit14
- 7.2.2 Subcontracting15
- 7.2.3 Assignment and communication of management responsibilities15
- 7.2.4 Service Level Agreement (SLA)15
- 7.2.5 Termination of contract15
- 7.3 Agreement structure and content15
- 8 Common considerations in agreements15
- 8.1 Flexibility15
- 8.2 Performance Guidelines16
- 8.3 Information Responsibility16
- 8.4 Reporting and audit procedures16
- 8.5 Continuous improvement, best practices and innovation16
- 8.6 Asset replacement and project activities16
- 8.7 Communication17
- 8.8 Laws and regulations17
- 8.9 Enterprise Standard17
- 8.10 Termination of Agreement17
- 9 Preparation and formulation of the agreement17
- 9.1 General17
- 9.2 Preparation phase18
- 9.3 Pre-qualification stage18
- 9.4 Bidding/negotiation phase18
- 9.5 Agreement preparation stage19
- 9.6 Signing phase19
- 9.7 Implementation phase19
- 9.7.1 Entry phase19
- 9.7.2 Verification Phase19
- 9.7.3 Operating phase19
- 9.7.4 Termination phase20
- 10 Measuring service supply performance20
- 10.1 General20
- 10.2 Measuring effectiveness20
- 10.3 Output20
- Appendix A (informative appendix) Examples of service requirements21
- Appendix B (informative appendix) Example of business case content22
- Appendix C (informative appendix) Agreement structure. general terms23
- Appendix D (Informative Appendix) Service Level Agreement. Benefits, Preparation and Structure of Agreement (SLA Clause)35
- Reference45
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
The use of the translation method in this standard is equivalent to the adoption of ISO 41012.2017 "Guidelines for Facility Management Strategy Purchasing and Agreement Formulation".
The Chinese documents that have a consistent correspondence relationship with the normatively cited international documents in this standard are as follows.
---GB/T 36688-2018 Facility Management Terminology (ISO 41011.2017, IDT)
This standard has made the following editorial changes.
--- In "References", domestic documents were used to replace some of the corresponding international documents in the original text and the order was adjusted;
---Delete the address information used by ISO and IEC to maintain standardized technical databases.
This standard was proposed and managed by the National Facilities Management Standardization Technical Committee (SAC/TC581).
Drafting organizations of this standard. Shanghai Fei Zhe Facility Management Consulting Co., Ltd., Shenzhen Facility Home Technology Co., Ltd., China Machinery Productivity Promotion
Advance Center, Microsoft (China) Co., Ltd., BMW Brilliance Automotive Co., Ltd., Beijing Bolv Xinyuan Construction Technology Co., Ltd.
Introduction
The series of national standards for facility management describe the characteristics of facility management and can be applied to both private and public institutions.
Note. In English, the terms "facilitymanagement" and "facilitiesmanagement" can be used interchangeably.
In the process of preparing this series of standards, through international cooperation, it has been identified that it can span various market fields, organization types, and process activities.
The implementation of these standards will help.
---Improve quality, productivity and financial performance;
---Enhance sustainability and reduce the negative impact on the environment;
---Develop a functional and stimulating work environment;
---Maintain compliance and provide a safe workplace;
---Optimize life cycle performance and cost;
---Improve adaptability and relevance;
---More successfully display the organization logo and organization image.
Facility management (FM) and related goods or services support the realization of core organization activities and goals. The purpose of this standard is to allow the group
The organization can identify and select the most suitable alternatives in FM design, sourcing and delivery. This standard provides steps for the entire strategic sourcing process
And how to prepare and implement appropriate internal or external facility service agreements.
This standard also provides guidance for the following matters.
---Type of agreement;
---The formulation, structure and content of the agreement;
--- Clarification of the definition (where appropriate).
This standard promotes a methodology from the strategic level to the operational level, with examples and checklists. The purpose of this sourcing method
It is for FM professionals, as well as purchasing, finance and senior management teams to make significant contributions to value added and operating cost optimization.
Appendix A and Appendix B give examples of some typical service requirements and business cases. Appendix C and Appendix D provide general terms
A structured checklist of provisions, special terms, and typical agreements. Based on a common platform, while taking into account the origin, purpose
For facility management agreements that are different from national laws and regulations, these appendices are more convenient for parties to choose during the agreement formulation process.
Select important terms and priorities.
This standard is mainly written for complex internal self-support or external procurement services. If it is applied to smaller projects, this standard
The content regulations adopted in the standards may need to be scaled down proportionally. The information in this standard is not fully applicable to all facility management processes or equipment.
Implement management agreements.
The "agreements", "services", and "service providers" mentioned in this standard specifically refer to the "FM Agreement/Facility Service Agreement", "Facility Services", and "Facilities".
Service provider (internal facility service provider or external facility service provider)". In addition, any single service mentioned may also include
Multiple services.
Guide for Facility Management Strategy Purchasing and Agreement Formulation
1 Scope
This standard provides guidelines for strategic sourcing and agreement making in facility management (FM). It emphasizes.
---Basic elements in the FM sourcing process;
---FM roles and responsibilities in the purchasing process;
---The formulation process and structure of a typical agreement model.
This standard applies to.
---Strategic processes related to the service and support functions surrounding the core business;
---Formulation of FM strategy;
---The establishment of a facility service supply agreement that covers public and private service needs and internal or external production/delivery options
Program;
---Development of FM information system;
---FM education and research;
---Organizational development and business process reengineering under the main work environment types (e.g. industrial, commercial, administrative, military, medical, accommodation, etc.)
working environment).
2 Normative references
The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this article
Pieces. For undated reference documents, the latest version (including all amendments) is applicable to this document.
ISO 41011 Facilitymanagement-Vocabulary
3 Terms and definitions
The terms and definitions defined by ISO 41011 apply to this document.
4 Purchasing strategy and understanding of core business background
4.1 Purchasing strategy
FM's structure, delivery, and support service supply are consistent with the business strategy of the demand organization, which is the successful realization of the core business goals
The essential. Therefore, it is very important for FM organization to analyze the strategy of demand organization. To achieve this goal, an effective search
Cheng will play an important role.
The criteria that may have an impact on the sourcing strategy include but are not limited to.
---The competitive environment;
---Value drivers (including cost/benefit analysis);
---The need for resource flexibility;
---Business risk;
---Reliability of the supply chain/risk of excessive reliance on a single supplier;
......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — all pages — is available in the English PDF.
Referenced standards
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