GB/T 37680-2019Supply service of agricultural production means—Quality requirements of distribution service of agricultural production means (English PDF)
农业生产资料供应服务 农资配送服务质量要求
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Issued by
SAMR; SAC
Level / Type
National · Recommended
Issue date
June 4, 2019
Implementation date
June 4, 2019
Scope
GB/T 37680-2019 is the English-translated version of 农业生产资料供应服务 农资配送服务质量要求.
GB/T 37680-2019 is the Chinese standard "Supply service of agricultural production means—Quality requirements of distribution service of agricultural production means".
Its scope clause reads: This standard specifies the terms and definitions, basic requirements, service requirements, service quality evaluation and improvement of agricultural materials distribution services.
This standard applies to organizations, institutions or enterprises that provide agricultural product distribution services. Its clauses include terms and definitions; basic requirements.
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Document preview — GB/T 37680-2019
National Standard of the People's Republic of China
- ICS
- 65.020.01
- Classification
- B 00
Issued by: State Administration for Market Regulation; Standardization Administration of the PRC
Contents
- Foreword
- 1 Scope
- 2 Normative references
- 3 Terms and Definitions
- 4 Basic requirements
- 4.1 Organizational Requirements
- 4.2 Facilities
- 4.3 Service Staff
- 4.4 Service Content and Process
- 5 Service Requirements
- 5.1 Business Consulting
- 5.2 Signing the contract
- 5.3 Develop service plan
- 5.4 Pickup
- 5.5 Transport Packaging
- 5.6 fitting
- 5.7 Delivery and Transportation
- 5.8 Delivery handover
- 5.9 After delivery service
- 5.10 Information Services
- 6 Service Quality Evaluation and Improvement
- Appendix A (normative appendix) Method for calculating service quality indicators
1 Scope
This standard specifies the terms and definitions, basic requirements, service requirements, service quality evaluation and improvement of agricultural materials distribution services.
This standard applies to organizations, institutions or enterprises that provide agricultural product distribution services.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB 3796 General Principles of Pesticide Packaging
GB 4838 pesticide emulsion packaging
GB/T 19012 Quality Management Customer Satisfaction Organization Handling Complaint Guide
3 Terms and definitions
The following terms and definitions apply to this document.
3.1 Agricultural production information
Agricultural resources
Material information required for agricultural production.
Note 1. Usually includes fertilizers, pesticides, agricultural film, seeds, feed and feed additives, veterinary drugs, agricultural machinery and accessories.
Note 2. Rewrite GB/T 33044-2016, definition 3.1.
3.2 Agricultural resources distribution service
In order to meet the needs of the client, the agricultural materials are received, equipped, delivered, transported, delivered, and serviced, and delivered on time.
The process of location and its results.
3.3 Transport package
Packaging that serves the main purpose of meeting transportation requirements.
Note. Rewrite GB/T 18354-2006, definition 3.36.
3.4 Fitted with colocatingandloading
The activities of assembling and loading agricultural materials according to the destination, quantity, and route of the delivery according to the requirements of the service target.
4 basic requirements
4.1 Organizational requirements
4.1.1
It should have business qualifications and fixed business premises engaged in the distribution of agricultural materials.
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This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 15 pages — is available in the English PDF.
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