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GB/T 33833-2026Urban heating service (English PDF)

城镇供热服务

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Issued by

SAMR; SAC

Level / Type

National · Recommended

Issue date

March 31, 2026

Implementation date

October 1, 2026

Scope

GB/T 33833-2026 is the English-translated version of 城镇供热服务.

GB/T 33833-2026 is the Chinese standard "Urban heating service". Its scope clause reads: This document stipulates the general rules, heating quality, operation and maintenance, business and information, civilized construction, insurance and claims, and service of urban heating services.

Service quality evaluation and service improvement requirements. This document applies to heating services provided to residential building users. Note. The parties involved in heating services include urban heating operators, heat users, and heating management departments or agencies.

The responsibilities of each party in the heating service process are covered by...

The following are included, but are not limited to. a) Heating services provided by urban heating companies to heat users; b) Heat users comply with heat usage regulations; c) Evaluation of the quality of heating services by heat users, heating management departments or agencies. Its clauses include terms and definitions.

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Document preview — GB/T 33833-2026

National Standard of the People's Republic of China

ICS: 91.140.10
Classification: P 46
Replacing: GB/T 33833-2017

Issued by: State Administration for Market Regulation; Standardization Administration of the PRC

Preface
1.Scope
2 Normative References
3.Terms and Definitions
4 General Rules
5.Heating quality
6.Operation and Maintenance
7 Business and Information
8.Civilized Construction
9.Insurance and Claims 8.
10 Service Quality Evaluation
11 Service Improvement Requirements

1 Scope

This document stipulates the general rules, heating quality, operation and maintenance, business and information, civilized construction, insurance and claims, and service of urban heating services.

Service quality evaluation and service improvement requirements.

This document applies to heating services provided to residential building users.

Note. The parties involved in heating services include urban heating operators, heat users, and heating management departments or agencies. The responsibilities of each party in the heating service process are covered by...

The following are included, but are not limited to.

a) Heating services provided by urban heating companies to heat users;

b) Heat users comply with heat usage regulations;

c) Evaluation of the quality of heating services by heat users, heating management departments or agencies.

2 Normative references

The contents of the following documents, through normative references within the text, constitute essential provisions of this document. Dated citations are not included.

For references to documents, only the version corresponding to that date applies to this document; for undated references, the latest version (including all amendments) applies.

This document.

GB 5749 Standard for Drinking Water Quality

GB 12523 Construction Noise Emission Standard

GB/T 19001 Quality Management System Requirements

GB/T 19038 Guidelines for Customer Satisfaction Measurement Models and Methods

GB/T 31962 Water Quality Standard for Wastewater Discharge into Urban Sewerage Systems

GB 50736-2012 Code for Design of Heating, Ventilation and Air Conditioning of Civil Buildings

GB/T 50893 Technical Specification for Energy-Saving Retrofitting of Heating Systems

GB 55010 Specification for Heating Engineering Projects

CJJ/T 34 Design Standard for Urban Heating Pipeline Networks

CJJ88 Technical Specifications for Operation and Maintenance of Urban Heating Systems

CJJ203 Technical Specification for Emergency Repair of Urban Heating Systems

CJJ/T 220 Standard for Marking Urban Heating Systems

3 Terms and Definitions

The following terms and definitions apply to this document.

3.1 heatconsumer

Units or residents that obtain heat energy from the heating system.

3.2 heating service

To meet the needs of heat users for compliant heat use, heating companies provide heat users with related activities for providing heating products.

......
This preview omits tables, figures, formulas and parts of the technical clauses. The complete document — 12 pages — is available in the English PDF.

Referenced standards

Normative references

Cited by

Editions of GB/T 33833

Edition	Title	Revision	Status
GB/T 33833-2026	Urban heating service	current edition	Current
GB/T 33833-2017	Urban heating service	previous edition	In force until 1 October 2026

This page sells the current edition, GB/T 33833-2026. Earlier editions are listed for reference only.

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